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Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV for
LG 77" Class C5 Series OLED evo AI Smart TV
4.8 out of 5 stars
stars
732 ratings724 reviews
  1. 5 stars88% (644)
  2. 4 stars8% (60)
  3. 3 stars2% (11)
  4. 2 stars0% (3)
  5. 1 star2% (14)

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Showing 61-70 of 724 reviews
Jul 25, 2026
Reviewer name: Dev638725
5 out of 5 stars
5 out of 5 stars review

Great features

The OLED is beautiful, good contrast, deep blacks, quick responsive and fantastic colors. I highly recommend this tv for picky buyers. Beware, tv is too dark in bright rooms. Love this one!

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hey there, Dev! Appreciate you sharing your thoughts. Always great hearing the OLED is delivering that stunning picture you were hoping for. We’ll pass along your note about brightness in bright rooms so the team can review it. #LifesGood ❤️ ‑Rich

Jul 24, 2026
Reviewer name: Defective on arrival
1 out of 5 stars
1 out of 5 stars review

Bad experience

It was a terrible experience. The unit was defective. I spent over an hour online with an LG Robo agent with a conclusion that the unit needed to be repaired and they would send a repair agent, but he never showed up and we had a terrible time returning the unit. Needless to say I bought a new TV. It was not an LG.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello. We appreciate you sharing your review about your LG OLED55C5PUA TV. We recognize your experience with the functional condition of your unit and the service scheduling process, and we aim to deliver high-quality electronics alongside smooth customer support. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 17, 2026
Reviewer name: llahmot
4 out of 5 stars
4 out of 5 stars review

Good but NOT great.

I've been loving it but today I was watching a tv show that had a dark room and the blacks were pixilated into large squares of different brightnesses of black. NOT GOOD. I had a LOPT of trouble getting my system setup (C5, Yamaha v385 and Firestick) TV was causing a loop that everything was shut off, but then it would come right back on. Only solution was to plug firestick into TV instead of receiver. Of course no one wanted to admit fault, but even LG tech had so solution. Also, why can't there be ONE OPT OUT of anything not necessary to the operation of the TV??

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hello there, llahmot! Thanks for the detailed review. Always great hearing your TV is delivering strong performance overall, and we appreciate you pointing out the parts that didn’t feel quite right. We’ll share your notes on dark scenes, setup behavior and opt‑out options with our product team. If you ever want help dialing things in, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Aug 12, 2026
Reviewer name: TV FUN TIME
3 out of 5 stars
3 out of 5 stars review

Poor Sound Quality

The LG 55" OLED TV was EXTREMELY difficult to set up and maintain a connection with Verizon FIOS services. Finally attained! Now the problem is that while the TV sound is OK for music, we can barely hear the dialogue! We have had to put the volume on 100, which is the maximum, and we still cannot understand what they are saying! After spending a significant amount on this TV, we do not want to have to buy special speakers or sound bar to hear it, plus how to ensure it is hooked up correctly with the FIOS remote?! This sound problem is very disappointing. LG remote is difficult to maneuver - thankful we can use the FIOS remote.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello. We appreciate you taking the time to share your review regarding your LG OLED55C6AUA TV. We recognize your experience with the dialogue sound output and audio levels on your unit. To help boost vocal clarity, access the TV sound settings to enable Clear Voice mode, adjust the audio output format on your FIOS set-top box to PCM, and ensure Auto Volume is switched on. For step-by-step guidance on addressing low audio levels, please review this helpful resource: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-audio--20153209065985?srsltid=AfmBOori4dqe3rytgM4MgXkM5KRjXQDURMPq-u8AZCJ-KU8AXSCmluKf. We want to help ensure your home setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Apr 3, 2026
Reviewer name: LWechterPA
5 out of 5 stars
5 out of 5 stars review

Love our LG TV

We purchased our 65" LG a few months ago and are blown away by the explosion of colors on every channel. Want to see something amazing go to YouTube and look at the OLEG channel to really appreciate your purchase. Highly recommend this TV. Would buy it again.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello! We’re excited to hear how much you’re enjoying your LG 65" TV. That explosion of color you’re seeing is exactly what LG OLED is designed to deliver, and checking out vibrant content like the OLEG channel on YouTube is a fantastic way to really appreciate what the display can do. It’s great knowing you’d happily buy it again—recommendations like yours mean a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 30, 2026
Reviewer name: JM08
1 out of 5 stars
1 out of 5 stars review

Great features

I consider myself a very tech savvy individual. Ive own several LG products in the past and not a hiccup and would undoubtedly recommend to a friend; however with my most recent purchase of my LG C5 TV and LG sound suite system I have had the most issues I have had with a product in a long time. I dont know if its the TV that is having issues with the sound suite or the sound suite having issues with the TV. What I do know is that ive been experiencing issues. Other than that the clarity and responsiveness is great compared to my LG C3. I love the products however not so much the problems and issues ive encountered and encountering.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello, Jared. We appreciate you sharing your rating and feedback on your OLED77C5PUA LG TV. We recognize your experience with the audio connection and system setup of your unit. To help improve the audio communication between devices, try disconnecting the HDMI cable from both the TV and the sound system, powering down both units for two minutes, and then reconnecting via the HDMI eARC port while ensuring SIMPLINK (HDMI-CEC) is enabled in your TV settings. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Jan 23, 2026
Reviewer name: IceP
5 out of 5 stars
5 out of 5 stars review

Great TV!

I love this TV. It's replacing a 60” 1st gen LG OLED, bigger and better!

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Paul. Thank you for sharing your thoughts about your LG TV! It’s always exciting to see someone upgrade from an early‑generation OLED to a bigger, brighter, and even more impressive screen — that leap in picture quality is a fun one to experience. Glad to hear your new TV is already delivering that bigger and better feeling. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 26, 2026
Reviewer name: Nad65
5 out of 5 stars
5 out of 5 stars review

Buy this tv!

What a difference - beautiful, crystal clear picture; blacks could not be sharper.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Nad. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying the stunning picture quality of your LG TV (OLED65C5PUA) model. OLED technology delivers perfect blacks and exceptional clarity, and your feedback highlights exactly what the unit is designed to provide. To keep your OLED65C5PUA performing at its best, we recommend checking for the latest software update by going to Settings > Support > Software Update > Check for Updates. This helps maintain the picture quality you’re loving. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Feb 7, 2026
Reviewer name: wwc49
5 out of 5 stars
5 out of 5 stars review

Lg 83in. C Class

Love it It's working great Best TV I've ever used.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi. We appreciate you sharing your thoughts about your LG TV. It’s awesome to hear the LG unit is delivering that crisp performance and giving you the best viewing experience you’ve had so far. Nothing beats a TV that looks great and works even better. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 13, 2026
Reviewer name: Fais
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Brilliant TV

[This review was collected as part of a promotion.] An excellent TV which gives premium ones a run for their money.

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138