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Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV for
LG 77" Class C5 Series OLED evo AI Smart TV
4.8 out of 5 stars
stars
732 ratings724 reviews
  1. 5 stars88% (644)
  2. 4 stars8% (60)
  3. 3 stars2% (11)
  4. 2 stars0% (3)
  5. 1 star2% (14)

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Showing 41-50 of 724 reviews
Sep 1, 2026
Reviewer name: drjimwill
4 out of 5 stars
4 out of 5 stars review

Great overpriced television, poor follow-up.

The television has a great picture. It is bright, with vibrant colors, and the contrast is superior. I wasn't, however, able to use it for the first month, as I had a defective remote, and LG took its sweet time replacing it for me. I was NOT impressed by their "customer care." LG televisions are terribly overpriced. I needed a light and thin television for my mounting situation, and this one fit the bill. I wish these were reasonably priced, as they make a great television.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hello there! Thanks for sharing your thoughts. Always great hearing your TV is delivering that bright, vibrant picture you were looking for, and we’ll make sure your note about the remote replacement experience gets passed along to our product team. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Jun 17, 2026
Reviewer name: Michelle526
5 out of 5 stars
5 out of 5 stars review

Love it!

I absolutely love this TV. The picture is beautiful - the color is true, the brightness is perfect (even in my very bright room during the day), and you can see the picture from any angle. The sound is great as well. We will probably invest in a system at some point, but for now, the sound is perfect (and I like that I can adjust it for the application I am using, eg, when I want to listen to Spotify).

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Michelle! We appreciate you sharing your rating and feedback for your LG TV. It is wonderful to know our crisp display is successfully conquering daytime lighting and that the adaptive audio features are hitting the high notes for your music sessions. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

Sep 29, 2025
Reviewer name: Inops
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A fantastic TV. If you watch TV a lot, you need it

[This review was collected as part of a promotion.] Waited a long time for a discount, and got what I think is a great deal. Not paying full retail can soften expectations a little, but I'm fussy about picture quality. And this TV delivers near perfect picture, and with a lot of settings to tweak you can push it to your sensitivies more and more in the early weeks of ownership. The real catch-22 is that the TV shows up the shortcuts taken in compression. You can see the lack of 'bit depth' in streaming (4k hdr) vs professionally authored compression from even DVDs. So to get perfect picture quality you need a very good source. But for new UK shows, I'm still enjoying Freeview HD content (1080p), but if iPlayer has a UHD option that's the go to now. Lastly, get a real 5.1 (or better) setup, one centre speaker, and separate L+R and rears that you can spread out for a broad soundstage. A soundbar is if you have chewy pets only. Do I want the G5? Actually, I watch in the evenings in low light, and at 100% pixel brightness it's eye scorching, so I run it lower and have no need for any more brightness than the C5 can offer. Moving from a 55", I had a shock feeling of 'this is too big' for about 2 hours. That went away and is funny to think about now.

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138
Jan 21, 2026
Reviewer name: S7eve
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good picture, Sound and Remote disappointing.

[This review was collected as part of a promotion.] Great TV. Shocking remote control. The pointer thing is useless. Lack of pause, record buttons and interactions with other devices. Can't fault the picture. Sound volume unreliable and is fine one second and almost silent when adverts come on. Hopefully a firmware update will address but I'm looking at third party remotes.

Review from lg.com/uk
Helpful?1JSYC4WPFU5M15868159138
reply from LG Electronics UK

Thank you for sharing your thoughts. We’re glad to hear that you’re happy with the picture quality of your LG OLED65C5ELB, but we understand your frustration with the remote and some of the functionality. Features like the pointer, missing buttons, and inconsistent sound can definitely impact the overall experience, so your feedback is really valuable. We appreciate you taking the time to highlight these issues, comments like yours help inform future updates and improvements. Hopefully, future firmware updates will help address some of the problems you’ve experienced. Regards

Mar 23, 2026
Reviewer name: Sumguyinsocal
5 out of 5 stars
5 out of 5 stars review

C5 first-time owner of OLED

5 stars for screen performance. 4 stars for software and interface. Screen is fantastic especially the contrast and virtually perfect blacks. Software and interface are a little clunky.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello! We appreciate you sharing your thoughts on your LG TV, and it’s great hearing how much the screen performance impressed you. The contrast and deep blacks on an LG display really do stand out. We also value your feedback on the software and interface—insights like yours help us continue refining the overall experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 16, 2025
Reviewer name: Tyleroo
5 out of 5 stars
5 out of 5 stars review

Good viewing experience improvement

[This review was collected as part of a promotion.] I've been using the LG C5 OLED for a bit now, and honestly it's just a really good TV. It pretty much delivers what you'd expect from an LG OLED. Picture quality: The picture is the main reason to buy it. Blacks are actually black, contrast looks great, and colors pop without looking fake. HDR content looks especially nice, and even really dark scenes still have good detail instead of turning into a gray blur. Gaming: For gaming, it's been excellent. HDMI 2.1, low input lag, VRR — all the important stuff is here. On Xbox, everything feels smooth and responsive, and fast games don't get blurry. Design: The TV itself looks clean and modern with super thin bezels. It looks high-end. It's also super thin and I guess I need to be careful to not break it accidentally. Sound: Could be better, but I have a sound bar so it doesn't really matter to me. Others: The AI voice sounds robotic.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Tyler. Thank you for sharing your thoughts about your LG TV. We're thrilled to hear that your LG C5 OLED has been delivering the exceptional picture quality, smooth gaming performance, and sleek design you were looking for. It’s great to know the deep blacks, vibrant colors, and HDR detail are enhancing your viewing experience, and that the HDMI 2.1 features are keeping your Xbox gameplay responsive and clear. We appreciate your feedback on the sound and AI voice as well — insights like yours help us continue to improve. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 6, 2025
Reviewer name: bryonblue
5 out of 5 stars
5 out of 5 stars review

Incredible picture quality and size

[This review was collected as part of a promotion.] I have a five-year old LG OLED in my primary home and have had no problems with it, still has great picture quality, so I decided to stay with LG when the time came to purchase a TV for our vacation home. The 77” C5 has the right combo of picture quality, price, and features.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hi Bry! Thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear your five‑year‑old LG OLED is still delivering excellent performance, and that the 77” C5 was the perfect choice for your vacation home with its balance of picture quality, price, and features. For any further assistance, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 3, 2025
Reviewer name: beefymclargehuge
5 out of 5 stars
5 out of 5 stars review

Stunning Picture on 77" LG OLED C5

[This review was collected as part of a promotion.] The blacks on this LG 77" C5 OLED are so deep that the picture has incredible contrast and makes everything look richer and more realistic. HDR is fantastic...bright highlights really pop without overwhelming the rest of the image, and scenes like a torch being carried on a dark night look almost lifelike, with the flame glowing against truly inky darkness. The brightness is perfect for my room and the 77" size is big, immersive, cinematic, and I'm absolutely loving this TV.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello! Thank you for sharing your wonderful review of the LG 77" C5 OLED. We’re thrilled to hear that the deep blacks, incredible contrast, and lifelike HDR highlights have created such a rich and immersive viewing experience. It’s great to know the brightness is perfect for your room and that the 77" size has brought a truly cinematic feel to your space. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 27, 2025
Reviewer name: Jssc26
5 out of 5 stars
5 out of 5 stars review

Amazing picture quality, smooth purchase!

[This review was collected as part of a promotion.] I recently purchased the LG C5 OLED from LG's official website. The TV itself is fantastic — the picture quality is unreal. Deep blacks, bright highlights, and smooth motion make movies and games look incredible. Once it arrived, setup was quick and the interface is easy to navigate. The TV arrived safely, and overall, I'm very happy with the product. The C5 is an excellent OLED TV and performs exactly how I hoped.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi. Thank you for sharing your thoughts about your LG C5 OLED TV. It’s wonderful to know that the quick setup, easy interface, and excellent performance have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 16, 2025
Reviewer name: HarrisonTX
5 out of 5 stars
5 out of 5 stars review

BEST OLED IN THE BUSINESSS

[This review was collected as part of a promotion.] I recently bought a home with a theater room and debated on projector vs. OLED TV. After extensive research, I had heard LG makes the best OLEDs on the market. I just received my 83" C5 and am blown away at the quality. It is perfect in my media room and I am beyond happy with my purchase. The colors are very vibrant but more importantly the blacks are deep and provide contract you don't get with QLED or LED.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hello Harrison, thank you for sharing your review of the LG OLED83C5PUA. It’s exciting to hear how well the 83" C5 fits into your theater room and that the vibrant colors and deep blacks have delivered the premium experience you were looking for. LG OLEDs are designed to bring that true cinematic quality right into your home. For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich