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Customer reviews for Igloo 70 QT Trailmate Journey Wheeled Cooler, Carbonite Gray for
Igloo 70 QT Trailmate Journey Wheeled Cooler, Carbonite Gray
4.2 out of 5 stars
stars817 ratings817 reviews
  1. 5 stars67% (544)
  2. 4 stars12% (98)
  3. 3 stars7% (60)
  4. 2 stars6% (49)
  5. 1 star8% (66)
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Showing 661-670 of 817 reviews
Jun 30, 2024
MichelleE
1 out of 5 stars review

Poor ice retention

I bought this product for my husband as a birthday gift. He received it yesterday and was so excited to use it for his birthday party to hold our drinks. We are both now very disappointed and will be contacting igloo about a refund since we placed ice in the cooler around 1pm yesterday and woke up at 8am this morning to find that all the ice had melted. The coolers lid stayed closed all night and each time after opening.

Review from igloocoolers.com
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Aug 14, 2023
Barahonab09
4 out of 5 stars review

BEAST!... with minor issues

Overall, this is a monster of a cooler! It's huge, strong, easy to pull through sand, aesthetically pleasing and could go on. Have gotten MANY compliments! With that being said, I've run into two issues: 1. I had a piece of a hinge break off which has caused the door to fall over when open. It also does not close the door correctly. This has caused a headache when using of course because I have to make sure that the door is connected otherwise it just falls off. 2. The drain plug. Not sure what it is but I struggle putting mine on and have even cut my finger when trying to screw it on. Even when I get it on, it leaks water. So yet, another headache. Other than that, I can say I am pleased with the cooler! I love how it looks and how mobile I can be with it. I definitely didn't expect to deal with issues the first few times I got to use it but hopefully warranty/Igloo can help resolve.

Review from igloocoolers.com
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Jul 11, 2022
Wuki
5 out of 5 stars review

Are you kidding??

Don't know why all the bad reviews.... I bought the lime green/black one and it has been a champ. After 4 day at a music festival, in 90 degree heat, with ice packs: this still had frozen product in it. Best cooler I ever owned. I broke off the hinge by accident and customer service got me a new one in a week!! We call it THE URBAN ASSAULT COOLER!!!

Review from igloocoolers.com
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Dec 16, 2020
Alicia C.
5 out of 5 stars review

Ready to go on my big vacation

Once the world is ready for sightseeing, I am ready to go on my big adventure with my Trailmate Journey 70 Qt Cooler. My son purchased one last year and I have been watching for them to be available for a while. And the shipping was superfast - 4 days from date of order and I had delivery! Really looking forward to using.

Review from igloocoolers.com
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Oct 25, 2024
wader
4 out of 5 stars review

Very Solid Cooler with Some Room for Improvement

I’ve had this cooler for six months now. It keeps ice cold in 90 degree summer weather for 5 days on average. The telescoping handle is very sturdy and solid. I like the bottle cap openers on each side as well as the overall rugged styling. The oversize wheels make the cooler much easier to maneuver on rough terrain and soft, loosely packed gravel parking lots. I recently had one of the large wheels detach from the axle. They are attached with small pressure fit axle end caps. I messaged Igloo support and they mailed me the necessary repair parts the very next day. Great service - responsive and zero fuss honoring their product warranty. I’d suggest the following design improvements in the next version: - Add elastomer straps to secure the top lid. It can pop open and spill the ice and contents too easily on sloped ground or when sitting the cooler on its end to fully drain it - Replace the pressure fit axle end caps with proper threaded nuts for better wheel security. - Move the drain plug to the lowest point of the cooler when it’s sitting in the typical level position. The drain hole is roughly 2 inches above the interior floor of the cooler, which requires tilting it up on its end to fully drain any melt water. This often causes the contents to spill out due to the lack of any ability to secure the lid. Overall, I’m happy with this cooler and appreciate the responsive warranty support. It would be even better with a few small design tweaks to help it better fulfill the promise of its ruggedized styling,

Review from igloocoolers.com
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Jun 19, 2021
KC Wildcat
4 out of 5 stars review

Almost Great

Love the ease of moving this cooler. The extended handle is a great design. Lots of extra storage and holds a lot. But apparently it holds more than it was designed for. Second weeks with it and filled it up with drinks and ice and went to use the handle on the end and it just snapped off. I looked for customer service on the site but can’t find any contacts.

Review from igloocoolers.com
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Aug 17, 2021
BMac
5 out of 5 stars review

Best cooler ever!

I purchased this cooler in April. 2021 and used it on a 4 day camping trip this past weekend. Not only was it very easy to move around, it kept all my items cold the entire 4 days! I used 2 juice containers with frozen water as my ice and used no bagged ice. It stayed cold like a dorm fridge the entire time. Well worth the investment!

Review from igloocoolers.com
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Jul 4, 2025
Cory80
1 out of 5 stars review

Doesn’t hold ice!

Doesn’t hold ice!!! 12 pounds of ice melts in 4 hours. We’re taking ours back to the store.

Review from igloocoolers.com
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Jun 7, 2025
Dareise
5 out of 5 stars review

Love the look and love the features

Bought the first one is green, just bought the red one too! Love love love it

Review from igloocoolers.com
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May 20, 2025
ThatOneGuy
2 out of 5 stars review

Spend more, buy more.

Hinges broke with first use. Good thing we can always Buy More. Super convenient.

Review from igloocoolers.com
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