We're glad to hear that we were able to provide you with a 5-star experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be happy to assist you! ^James.

We highly appreciate your honest feedback regarding your experience with your LG refrigerator. Thank you for helping us recognize such problems. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. -Cazz

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG refrigerator icemaker. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.

We're glad to hear your issues have been resolved. Should you need support in the future, please be aware you can contact us via chat or phone support. The details of these support options can be found here: https://www.lg.com/us/support/contact. Additionally, you can contact us via social media on Facebook (@LGUSA) or on Twitter (@LGUSSupport). Don't hesitate to send us a direct message on Twitter or a private message on Facebook. ^Chris

Hey, Patricia! We've attached a link with more info regarding common ice maker issues, and if the troubleshooting there doesn't help, please be sure to reach out with the second link below. We'd love to see what's going on! https://www.lg.com/us/support/contact ^Ian