We hate to hear this and will be happy to pass your feedback along.^Sandy

Hello! We thank you for sharing your concerns regarding your LG French Door Refrigerator! We apologize for the inconvenience, and that your attempt to receive satisfactory service was not met. We make sure to provide exceptional service to make life more convenient for you.If you would like to look into this further with us, please private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your unit, using the handle @LGUSSupport. We would be happy to assist you further.~Rita

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG refrigerator icemaker. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane