We sincerely hate to hear this and thank you for taking the time to provide your feedback. We will be happy to pass this along.^Sandy

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. http://spr.ly/6428PLm4Y `Tanisha

Hi. Thank you for taking the time to share your review about your LG Refrigerator, model LRMDS3006S. We hear your thoughts regarding the performance of your ice system and your experience maintaining its components, and we always strive to ensure our kitchen appliances deliver the reliable, premium operation your household expects from our brand. To help optimize your ice assembly and ensure the specialty ice mechanisms cycle smoothly, we recommend checking that your refrigerator is completely level from front to back and side to side, as an uneven unit can interfere with the internal ice leveling sensors and water filling trays. It is also beneficial to verify that the home water line supply valve is opened fully to ensure adequate water pressure, which prevents partial freezes and ice harvest errors. For comprehensive, step-by-step guidance on resolving ice-making operational concerns, please review our official support resources here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-waterice-related-issues-in-an-lg-fridge--20154432248901 and https://www.google.com/search?q=lg+craft+ice+maker+not+working&rlz=1C1ONGR_enUS1177US1177&oq=LG+ICraft+ice+maker+n&gs_lcrp=EgZjaHJvbWUqCQgBEAAYDRiABDIGCAAQRRg5MgkIARAAGA0YgAQyCQgCEAAYDRiABDIJCAMQABgNGIAEMgkIBBAAGA0YgAQyCQgFEAAYDRiABDIJCAYQABgNGIAEMgkIBxAAGA0YgAQyCQgIEAAYDRiABDIJCAkQABgNGIAE0gEINjkxMWowajeoAgCwAgA&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:eb012752,vid:zT0RRMr_6IQ,st:0. We want to help ensure your kitchen setup operates perfectly for your family. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Anette. We appreciate you sharing your experience and review for your LG Refrigerator, model LRMDS3006S. We always strive to deliver exceptional reliability, innovative features, and long-term durability across all of our cooling appliances, and we want you to enjoy every amenity your unit has to offer. To help ensure your ice maker is set up for optimal production once the service is complete, we recommend verifying that the main home water supply valve is fully turned on, checking that the water pressure is adequate, and ensuring that the freezer compartment is set to the recommended temperature of 0 degrees Fahrenheit or lower. For a detailed, step-by-step walkthrough on optimizing ice production, please visit our official troubleshooting guide here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your feedback with your LG LRMDS3006D Refrigerator. We want to help ensure your ice production stays consistent and performs the way you expect. Reviewing the ice maker’s placement, confirming the freezer temperature is set between 0–5°F, and checking for proper water flow can help support steady ice output. For future reference, you can look over additional ice‑maker guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOooiU9Z_OADzEbXZ-ra8wlA2Hl691y_zyAAOyqD_O1FssZt_sziy We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. We appreciate you sharing your experience with your LG LRMDS3006S Refrigerator. We want you to feel confident in the performance of your unit, and your feedback helps us see what’s been happening on your end. When the craft ice maker stops producing ice, confirming that the freezer temperature is set within the recommended range, ensuring the ice bin is fully seated, and running a reset on the craft ice maker can help restore operation while a technician evaluates the internal components. You can also review additional ice‑maker guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi. We appreciate you sharing your review on your LRMDS3006S LG Refrigerator. We recognize your experience with the service and operating condition of your unit. To help ensure proper cooling performance, try checking that the temperature controls are set appropriately and ensure the power cord is securely plugged in while keeping the condenser coils clean and free of dust. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James