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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 21-30 of 982 reviews
Jun 18, 2026
Reviewer name: Cuzzo
2 out of 5 stars
2 out of 5 stars review

Ours didn't last 3 years

[This review was collected as part of a promotion.] Get the warranty. We bought ours in 2023 and unfortunately in 2026 the cost to fix it cost just as much as a new one so i stress again get the warranty and extend it if possible.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Jun 17, 2026
Reviewer name: W Meredith
2 out of 5 stars
2 out of 5 stars review

Disappointing.

After several months it started a ticking sound. I had to turn off the ice maker. The directions are incomplete. I still do not understand them. A repairman showed me a switch that was mentioned nowhere. The size is good. The design is good.

Review from lg.com
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reply from LG

Hi, Jerry. Thank you for taking the time to share your review about your LG Refrigerator, model LRMDS3006S. We always strive to ensure our kitchen appliances deliver quiet, reliable, and dependable performance your household expects from our brand. To help resolve unusual mechanical noises and manage your ice assembly, we recommend checking that the refrigerator is entirely level from front to back and side to side, as an uneven unit can cause the internal components to vibrate or cycle unevenly against the cabinet wall. It is also beneficial to verify that the water line valve is fully open and that there are no air bubbles trapped in the water supply tubes, which can cause clicking or ticking sounds as the ice mechanism attempts to draw water. For comprehensive, step-by-step guidance on identifying and resolving unexpected ice maker sounds, please visit our official support resource here: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-noises-on-my-lg-refrigerator--20151808541249. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jun 15, 2026
Reviewer name: EricB65
3 out of 5 stars
3 out of 5 stars review

Problem with ball ice maker

The ball ice maker has broken multiple times which is very frustrating. If we didn't have the issues with the ice maker the rating would be five instead of three.

Review from lg.com
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reply from LG

Hello, Eric. We appreciate you sharing your rating and feedback regarding your LG LRMDS3006D Refrigerator. We always strive to deliver exceptional appliances that provide a reliable experience, and we want to help ensure your craft ice maker performs properly. To help maintain optimal ice production and keep the mechanism operating smoothly, we recommend ensuring your freezer temperature is set at or below 0 degrees Fahrenheit, verifying that the home water line pressure is stable, and checking that the ice maker power switch remains in the on position. For more helpful maintenance tips to ensure continuous ice production, please feel free to review our support library at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Jul 11, 2026
Reviewer name: Goose0520
3 out of 5 stars
3 out of 5 stars review

Not good

The craft ice maker has failed 4 times.. Seller and LG refuse to maintain the system. Very disappointed in both entities.

Review from lg.com
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reply from LG

Hello. We appreciate you sharing your rating and feedback regarding your LG Refrigerator, model LRMVC2306S. We recognize your shared experience with the performance and noise level of your craft ice maker. To help support the consistent operation of your ice maker, we recommend checking that the freezer temperature remains set at or below 0 degrees Fahrenheit (-18 degrees Celsius) to ensure proper ice formation and harvesting cycles. Additionally, verifying that your water supply line pressure is stable and checking that the water filter is replaced every six months can prevent internal pressure buildup that may contribute to operating noises. For further diagnostic support and step-by-step checks, please feel free to review our help library guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOooz4qknFB61i-P3o-pPjKHH9WU4LjYWLWsljaLB8xwdDGUnt4jg. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Aug 19, 2026
Reviewer name: HS Smith
2 out of 5 stars
2 out of 5 stars review

Works well except for craft ice maker. On our 3rd.

Works well except for the craft ice maker. We on on our 3rd unit in 2.5 years! First one went out 2 days after warranty expired!

Review from lg.com
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reply from LG

Hi, Harry. Thank you for taking the time to share your feedback regarding your LG Smart French Door Refrigerator LRMDS3006S. We understand your inquiry regarding the Craft Ice maker performance for your unit. To help restore proper Craft Ice production and clear operational issues, verify that the freezer temperature is set to 0°F or lower, ensure the water supply line is completely open, and try pressing and holding the test button on the Craft Ice maker for 3 seconds to run a manual cycle. You can also view additional guidance on Craft Ice troubleshooting at https://www.youtube.com/watch?v=zT0RRMr_6IQ. We want to help ensure your kitchen setup operates smoothly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Aug 9, 2022
Reviewer name: Ken40
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ice Makers are issues

[This review was collected as part of a promotion.] I bought the unit in February of 2021 and am happy with the refrigerator but not so much the ice makers. The main ice maker is slow and is not dependable as I have to hit the reset button occasionally. We are on our third Craft Ice maker unit, and this has already quit working.

Review from lg.com
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reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Aug 16, 2021
Reviewer name: BubbaRay
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I bought this product as a replacement for my last refrigerator that could not be repaired after four attempts. It has worked as expected since I purchased it eleven months ago except for the last two months . Two or three times a day it makes a loud knocking/thumping noise usually just before dropping craft ice. I am going to turn off craft ice to see if this condition continues. This could take up to a week or longer. We love the refrigerator but because this is our second one with issues we would not feel comfortable recommending to family or friends.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 17, 2024
Reviewer name: JVIdaho
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great features - Serious shelf issues - REPLACE!!

Beautiful refrigerator! Love the features. Unfortunately there is a serious problem with the inside of the main upper cabinet. The embossed shelf supports on the right wall do not adequately hold the shelves. Not much weight will cause the shelf to drop down onto the contents of the shelf below. LG technician came twice and told us he did all that he could, and that we needed to contact LG, again. We have a beautiful refrigerator that we can not use, as designed! Very sad! Don't know who or how we can gat this repaired or replaced. It is unsatisfactory as it is. LG's response to this will determine our ultimate review and word of mouth to family, friends and neighbors.

Review from lg.com
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reply from LG

Hi, there. Thank you for your kind words about our refrigerator’s design and features. We understand the importance of functionality and appreciate you bringing this to our attention. For specialized assistance, please reach out to our Social Media team @LGUSSupport. Your satisfaction is our priority. ~Zie

Jul 15, 2021
Reviewer name: Our Fridge
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ice maker and freezer section issues

This is the second LG that we have had in a 3 year period that has had an issue, lost 2 freezer full of Holy grail beef steaks along with food prepped veggies. Currently coming up on a month of the newest fridge waiting on a service tech to come and try to fix it...

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 25, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this product two years ago and I have problems with the craft ice maker and the second year I experienced the regular ice maker no making ice and the craft ice maker got stock the bad thing was that manufacture just replace the craft ice maker for second time but no the regular one I'm very disappointed.

Review from lg.com
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reply from LG Social Media

Hey, Saul! Below is a link with more info regarding common ice maker issues, and if the troubleshooting there doesn't help, please reach out to us with the second link. It'll be our pleasure to help; we know exactly how important the ice maker is to any home, especially during summer! https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/contact ^Ian