Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ forMember photos
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Good buy with Caveats
This product is larger than most front door s and will need to be taken apart before it can be brought into the house. We had to remove a door which has electric wires, computer wires and water hoses. Tough but worth it n the end. Large and spacious. We have had multiple issues over the 6 years we had it with the ice ball maker, but none witht he acuat fridge or freezer. The door ice make tends to jam up and to have to bump it a time or two to losen the stuck ice. We found that the external door does not keep parishable drinks such as milk fresh past experation dates. So we ended up putting milk in the main fridge and things like tea, juice and lemonaide in the outer door area. It keeps everything fresh and is quiet except when the craft ice balls drop. Drives the dogs nuts. It seems to be pretty efficient especially if you use the LG app to see where and when the doors are opened and how long.
Hi there! Thanks for taking the time to share such a detailed review. Sounds like your fridge has been a solid addition, and we appreciate you calling out both the wins and the quirks. We’ll make sure your notes about the ice maker and storage experience reach our product team. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich
One issue
I bought the fridge for the size and the craft ice feature. The size has worked out excellent for my large family. The craft ice however has been an issue. First time the ice maker started to make horrible noises and stopped working the fridge notified me and started the LG replacement procedure for the icemaker. It went well and was replaced. A year later it happened again and I am still waiting on a replacement.
Hi Awaz, we understand you shared your experience with your LG LRMDS3006D 30 cu. ft. Smart Refrigerator with Craft Ice, and thank you for taking a moment to tell us about it. It’s great to hear the large capacity has been a strong fit for your family, especially with how much space this model offers. We also understand you mentioned the Craft Ice maker has needed replacement more than once and that you’re still waiting on the current replacement. To help support smoother Craft Ice performance in the meantime, a few quick steps can be useful: ⦁ Power cycle the refrigerator for a few minutes ⦁ Remove any partially formed Craft Ice to allow a fresh cycle ⦁ Confirm the freezer temperature is set close to 0°F ⦁ Keep items away from the ice maker area to maintain airflow For more guidance, this LG support article is the best match for ice‑related behavior: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich
Unserviceable and ice makers break often.
I had the craft ice maker replaced with warrenty. Now 2 years later both ice makers have stopped releasing ice. It is IMPOSSIBLE to find LG repairmen where I live so I am looking to replace it.
Hello, Terri. We appreciate you sharing your experience regarding your LG Refrigerator, model LRMDS3006S. We recognize your shared experience with the production of both ice makers after your previous warranty service, as well as your experience searching for local technician coverage in your area. To help encourage your ice makers to release and harvest ice properly, we recommend confirming that the freezer temperature is set at 0 degrees Fahrenheit (-18 degrees Celsius) or colder to ensure the ice fully freezes. You can also press and hold the small test button located on the bottom or side of the ice makers for three seconds to manually trigger a harvest cycle, which helps verify if the mechanical components are rotating as they should. For more diagnostic tips and visual guidance, please feel free to review our help library guide at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOooz4qknFB61i-P3o-pPjKHH9WU4LjYWLWsljaLB8xwdDGUnt4jg. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Refrigerator Lemon
Refrigerator stopped cooling after having it for 3.5 years. 2nd LG frig in 7 yrs. Would NEVER buy another LG appliance and will tell all the people I know that the product stinks!!!
Hello, Ator. We appreciate you sharing your thoughts regarding your LG Refrigerator model LRMDS3006D. We recognize your experience with the cooling performance of your unit and wanting to ensure everything operates reliably for your home. To help check basic operation and cooling performance, ensuring the condenser coils are kept clean and verifying that the doors seal properly can help support optimal cooling: https://m.youtube.com/live/c2GEZvlbtrQ?t=19s. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Be warned! DO NOT PURCHASE A LG REFRIGERATOR
This is the second and will be the last LG refrigerator I'll have owned. I have been burnt for the last time! Both refrigerators terminally failed shy of 4 years old and less. I will never purchase another LG product again!
Hello, Stephen. Thank you for taking the time to share your feedback regarding your LG LRMDS3006D Refrigerator. We recognize your experience with the cooling performance and overall lifespan of your unit. For information and troubleshooting regarding cooling functionality, you can check our video guide here: https://www.youtube.com/watch?v=c2GEZvlbtrQ. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Great features but you can't use them
Didn't make it to the 5 year anniversary and the freezer not freezing. Ice makers not working. Refrigerator not cooling to set temperature. Set at 35 but cools to 42-50.
Hello, Michael. Thank you for taking the time to share your review for your LG LRMDS3006S Refrigerator. We recognize your experience with the cooling performance and ice maker operation in your unit. To help restore optimal temperatures, please ensure the power cord is securely plugged in, verify that the air vents inside the fresh food and freezer compartments are not blocked by items, and clean any dust from the rear condenser coils. You can also visit https://www.lg.com/us/support/help-library/lg-refrigerator-freezer-not-cold-enough--20155014481733?srsltid=AfmBOorXSLrYnV81jfwcBSX8Q2w0lt30nfJaGOEYOgbYWSExxgfg3l2j for additional troubleshooting steps. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Why is Sam's still selling LG faulty appliances???
Had this 3yrs and find it hard to believe Sam's Club still sells these garbage LG refrigerators! When 1 out of every 4 of your paying members ends up needing 3 to 4 compressors plus 5 service calls for the ice maker you should discontinue selling the whole brand. Sam's and @LG what are we supposed to do throw it out after the 5 year warrenty we bought expires? Do you know how much a new compressor or entire ice maker kit plus labor costs? Stay away fromLG. Do NOT pay attention to all the 5 star reviews by people who were given a free refrigerator only if they left a 5 syar teview to keep it. Shame on Sam's Club get rid of this brand and give us a brand consumer reports deams worthy of our money!
Hi, there. Thank you for sharing your thoughts with us. We truly value your feedback and understand your concern about the challenges you’ve encountered with your LG Refrigerator (LRMDS3006S) model. We are committed to ensuring our customers have the best experience with our products, and we’re here to help.<br /><br />To assist you further, we recommend checking if there are any troubleshooting steps that might help with the ice maker issue. For example, performing a reset on the ice maker could sometimes resolve minor issues. For additional help, you may visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-ice-maker-and-water-dispenser-troubleshooting--1337884416316. If the compressor or ice maker continues to cause trouble, we would be happy to look into warranty options or provide further support on repairs or parts replacement.<br /><br />Please send us a private message on social media @LGUSSupport, and our team will work with you to find a solution that best addresses your needs. We want to ensure that you feel confident and satisfied with your purchase.<br /><br />We appreciate your patience as we work together to resolve this. ^Juvy
really like the water and ice in the door feature
so far it is keeping cold. the freezer space is cut down with the extra ice maker,if i leave it off and use the extra room, i am in fear that the ice may not start working again. i really like it,but it might not start working if it is left off to long. so i have been informed by LG. The water filter assembly could be improved. mine broke and had to be replaced right after the purchase Sometimes when replacing the filter the bypass switch won't shut and then it sprays water inside the refrigerator .
Hello! Thank you for sharing your experience with your LG Refrigerator. It’s great to hear that it’s keeping things cold, and we appreciate the detailed insight you provided about the freezer space, ice maker usage, and the water filter assembly. Your notes about the filter bypass switch and the spray issue during replacement are especially helpful, and we want to make sure the specifics of your model are reviewed closely. To allow us to properly investigate the details of your specific product model and to see how we can assist with the issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for refrigerator support and troubleshooting: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-water-spilling-everywhere-when-i-use-the-dispenser--20153132977708 ^James
Faulty ice makers
Ice maker and the craft ice maker had to be replaced in year two and now the craft ice has stopped working again.
Bad craft ice maker design!!
[This review was collected as part of a promotion.] The craft ice maker keeps failing. It's been replaced 5 times!