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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 281-290 of 982 reviews
May 25, 2022
Reviewer name: Ing9
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great freezer drawer space.

[This review was collected as part of a promotion.] LG Fridge little over year old. Compressor gave out three weeks ago. Waiting on repair. I really loved this fridge. Disappointed it broke in such a short time. Hope when it gets fixed, it will last longer than a year. I also have LG washer and LG dryer no issues. My fridge picture after all food removed. Looks brand new.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

Jan 28, 2022
Reviewer name: MikeL1851
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Plenty of room!

[This review was collected as part of a promotion.] Great refrigerator! Plenty of room! We use the pull-out drawer as additional refrigerator space for butter and cheese. The top part is so big we have a hard time filling it up! The quick access door is very handy for putting things that are used the most often. The two part freezer drawer makes it easy to organize.

Review from lg.com
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Jun 22, 2021
Reviewer name: Amycc2020
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Has broken down 3x

[This review was collected as part of a promotion.] We have had LG come out to service our fridge two times in less than 6 month. In fact, it stopped working again 6 weeks after our last repair and are scheduled for a 3rd repair this week. Our ice maker on the door does not drop ice into the bin unless you push the button manually. The freezer is falling all of my food and no longer dropping craft balls, either. While it is making ice, it does not dispense the ice into the bins. It also just leaks out the front door. We’ve had our compressor repaired. Then replaced, and had LG come out a second time to work on why it was not dumping ice or dropping temps. We’ve experienced multiple fridge still out and have lost lots of money due to this. When the refrigerator works, it’s wonderful. The capacity inside is great, and it was our favorite fridge… When it worked the way it was supposed to. Now it has been nothing but a headache.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LGE Social Media

Please contact LG Customer Support via private message with #VOC on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Jul 5, 2022
Reviewer name: Anne1234
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful refrigerator, love the drink drawer

[This review was collected as part of a promotion.] Very happy with the refrigerator. The drink drawer for adults and kids and easy access door have made it a enjoyable to own. We love the ice balls to keep our beverages cold for extended periods, even over night!

Review from lg.com
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Jul 12, 2022
Reviewer name: Mtsantian
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great feature...but

[This review was collected as part of a promotion.] Love my new refrigerator, it has craft ice that is used frequently while hosting guest. My only issue is the height between shelves is rather small. A gallon of milk will only fit on one side if I slide the half shelf back, then i lose that space. Move the shelves leaves me with less space.

Review from lg.com
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Nov 18, 2022
Reviewer name: Snake bit
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

French Door Refrigerator

I have owned this item for almost 2 months. I really like the layout and size but am still getting used to the freezer on the bottom. The craft ice maker broke within the first month of use. LG service replaced the craft ice maker very quickly and with no issues.

Review from lg.com
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Dec 21, 2023
Reviewer name: Roy CH
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I would never buy another LG refrigerator

[This review was collected as part of a promotion.] I have been very unhappy with myLG refigerator. It has been a lemon from the start. I have had both the compressor and the ice maker replaced and another repair to solve a noise problem due to poor factory installation of a motor.

Review from lg.com
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reply from LG Digital Care Team

Hi there. We understand your experience falls short of our standards. We're here to assist! So that we can help reach a resolution you can be satisfied with, please reach out to us on X or Facebook. Our handle for both platforms is @LGUSSupport. Be sure to include your phone number and refrigerator information (model and serial numbers) in your private message to us. We look forward to it! ^Chris

Jan 25, 2023
Reviewer name: mnow
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great except that the craft ice maker went haywire

We love this refrigerator. Our only problem was the craft icemaker quit about eleven months after we bought it. The machine sounded like it was going to destroy itself trying to function. Trying to connect to the IQ feature was an ordeal. It wouldn't accept our wifi as an acceptable means of communicating. Scanning the QR code was not much better but, finally got it to connect. After resetting the fridge the icemaker seems to be working now. But, it's only been a day. hopefully it's a long term fix

Review from lg.com
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reply from LG Social Media

We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000.

May 23, 2022
Reviewer name: CW in Lincoln
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Fridge

[This review was collected as part of a promotion.] We bought this in April to replace it's predecessor due to a failed compressor. This model is very quiet! Interior design looks nice and works well. The middle drawer is spacious and works great for us. The secondary ice maker in the bottom freezer is nice - just wish you could make different shapes of ice in it as well. The party balls are nice, and double as weapons if you need one! Lol.

Review from lg.com
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Jul 30, 2022
Reviewer name: Pratttk
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Craft Icemaker issues

[This review was collected as part of a promotion.] We love the appliance, for the most part. We recently experienced the Craft Icemaker failure that many customers have experienced. The craft icemaker forms ice bridges between the craft iceballs. This prevents the craft ice from being dropped out of the icemaker and as the icemaker cycles to create more ice, water is dumped into the craft ice container.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848