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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 211-220 of 982 reviews
Dec 17, 2023
Reviewer name: Dana1622
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible

[This review was collected as part of a promotion.] I have had my new refrigerator for 6 months and have nothing but problems!! Have had the compressor replaced and now my ice maker quit and have been waiting 2 weeks for a repair person!! The inside temp still stays between 37 and 42 degrees and won't go any lower!!! So this has been the second time that I haven't had a refrigerator for 2 weeks or more!!

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Customer Care

Hi Dana. Thank you for reaching out to us. We understand the importance working appliances in the home. Especially when they are keeping the food fresh. Plus proper temps can make sure that your produce stays fresh. In order to find out where your refrigerator is at, please reach out to our social media team. Private message us on Facebook or X using @LGUSSupport or you can Live Chat us here: http://spr.ly/6426Rb3XI. - T

Nov 28, 2021
Reviewer name: Connie Lee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Product.

[This review was collected as part of a promotion.] I love our new refrigerator/freezer. It make the kitchen look so jazzy and up to date. I love the color, black stainless steel. All of it's features makes it very easy to maintain. My only suggestion would be that it is slow making ice.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Mar 11, 2022
Reviewer name: Geostamos
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A top quality fridge with convenient features!

[This review was collected as part of a promotion.] We've had our LG refrigerator for several months now and are generally quite pleased with it. It offers a lot of handy features, such as 'door-in-door" beverage access, pull-out and temperature-adjustable food storage, a spacious freezer, and adjustable shelves. We've noticed that refrigerated food seems to stay fresher longer, too. We did have a problem replacing the water filter located in the door. Since the fridge was under warranty, an LG service tech fixed the problem at no charge. The only other nitpicky comment is that the temperature display in the door does not show the actual temperature inside the fridge; it's just used to set the temperature. So, we use a thermometer inside the fridge to tell us the actual internal temperature. But this is just a minor annoyance. Otherwise, we are quite pleased with our purchase, which was part of a suite of LG appliances we bought as part of upgrading our home. In addition to the refrigerator, these included a dishwasher, stove, microwave, washer, and dryer. We are happy with all of our LG purchases and we would recommend LG for their style, quality, reliability, ease-of-use, and value.

Review from lg.com
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May 13, 2022
Reviewer name: WMD1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Total package.

[This review was collected as part of a promotion.] The family loves this. Easy access, storage, and good shelf space. This has only one negative and that is the craft ice maker. It went out after about 6 months. The warranty service was excellent, and a new ice maker was installed. Craft ice is nice.

Review from lg.com
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Dec 20, 2021
Reviewer name: G Woman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] Bought my LG Refrigerator less than a year ago. Loving it! Had a small issue with ice maker. Followed all instructions, customer service was a positive experience, great timely services, responses, kept informed and updated by great customer services locally for part back ordered.

Review from lg.com
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Jun 1, 2022
Reviewer name: Madhater
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] The ice maker took double the recommended time to make ice when I first got it. The craft ice is amazing. We love the half door and the ice maker in the door. The space in this fridge is enormous. We love it so far.

Review from lg.com
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Mar 16, 2022
Reviewer name: Bridson
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good features

[This review was collected as part of a promotion.] Crushed ice and craft ice dispenser work well, and we like the drawer. Not enough storage in the doors. Not enough TALL storage anywhere. Even though the device is Wi-Fi enabled, the LG skill for Alexa does not work for the refrigerator.

Review from lg.com
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Oct 10, 2023
Reviewer name: bearsbows
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I had to have it!

[This review was collected as part of a promotion.] I've been eyeing this LG Refrigerator for a few years now, waiting for the time & $$ to remodel our kitchen. It finally came time and I was able to get this fridge. I absolutely love it! It's so convienient with the 'door-in-door' and the middle optional fridge/freezer drawer for my most used items; but my favorite thing is the Craft Ice! Just 1 ice 'ball' is very slow to melt & keeps a drink cold for over 2 hours! So far, I couldn't be more pleased with this purchase.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Customer Care

Hi, there. Thank you for sharing your experience with us! We're delighted to know that you're absolutely loving it. Craft Ice is indeed a fantastic addition. We couldn't be more pleased to hear that you're so satisfied with your purchase. If you ever have more to share or if you have any questions in the future, please feel free to reach out.

Jun 14, 2021
Reviewer name: chip60
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never buying LG again

We had two major parts failures (a compressor and a circuit board) in less than six months of owning this unit. The compressor failed in under four weeks and the circuit board failed after about five months. LG is issuing us a full refund for the purchase price.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 16, 2022
Reviewer name: Kschroeder4
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Pretty happy with it for the most part. It looks good and so far works well. Love the craft ice, and you still have normal ice as well. The only downside for me is the door shelves are much too narrow due to accommodation of other features (ice maker in the inside of door, etc.). If you don’t keep a lot of items in your door, it’s no big deal, I guess. I do have a lot, and these shelves fit less than half of my other refrigerator. If didn’t have my additional refrigerator with good door shelves, I may not have chosen this model

Review from lg.com
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