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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 191-200 of 982 reviews
Sep 9, 2021
Reviewer name: D and G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Like the features

[This review was collected as part of a promotion.] Bought this about a month ago , we had a log before and got 18 years out of it, so we decided to give It a go again . So fair so goos ,happy other than one shelf doe not align well with the other , seems maybe the cavity is slightly deformed

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
May 15, 2022
Reviewer name: Cath15
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Plenty of room.

[This review was collected as part of a promotion.] Bought this fridge for more storage which it has. Love the bottom freezer and middle drawer. I just can't figure out how to make the ice maker make ice quicker. I have ran out a few times. Still working on that.

Review from lg.com
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Sep 18, 2021
Reviewer name: ChuckieB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice refrigerator so far

[This review was collected as part of a promotion.] We like the LG frig. The craft ice maker stopped working but LG sent service guy who just put in a new one. Turned out it was just jammed with a round ice piece. At that time, however, the service man replaced the compressor saying that it probably would fail in the next year so LG was replacing them before failure. I like proactive maintenance like that and don’t think I see it much now-a-days. The WiFi does not work. Some kind of glitch. Will not connect with my IPhone or iPad, nor my sons android phone but that is not a problem with the actual refrigerator. Overall we do like this product a lot and very happy with LG customer service so far.

Review from lg.com
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Jun 24, 2022
Reviewer name: Adjh
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Huge fridge

[This review was collected as part of a promotion.] This fridge has so much room compared to my old side by side that was approx the same size. Loved it…until it stopped working. First to go was the in door ice maker. Then the freezer temp was wonky. Then the craft ice stopped. Then the fridge part fluctuated too much to trust it with anything more than condiments. That’s the worst of it. LG provided great service through the app and calls. We just received our new replacement fridge. I sincerely hope that this one works…because it’s pretty great when it does. And kudos to LG for standing behind their product and making it right.

Review from lg.com
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reply from Social Media

We hate to hear you had this issue with your unit and thank you for your feedback. Also thank you for being a part of the LG family.^Sandy

Jan 15, 2023
Reviewer name: JennSolato
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

both ice makers already broken

Both ice makers have been wonky since about 5 months in. The door one completely stopped making ice like 2 weeks ago and its stuck in place like it was emptyingwhen it broke. Craft ice only makes half balls of ice. Put in a claim for repair have yet to hear back from LG.

Review from lg.com
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reply from Social Media

Hello JennSolato, thank you for sharing your concern. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Aug 1, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the size!

[This review was collected as part of a promotion.] I am thrilled with this refrigerator! I don't have to curse and cry every week when I bring home groceries any more, because I have more than enough room for everything. I literally giggled and hopped for joy the first time I put groceries away. The freezer has space for everything, from the meats, which I separate into type, to frozen veggies, to desserts, to frozen lunch items for school. I love the door in door feature. I love that we can have 3 types of ice. And the space saving ice maker and in door water take up so little space, it's perfect. I use the convertible drawer for a freezer because we need the space, but because of that I don't have a dedicated place for deli meats and cheeses. I only wish there was 1 more drawer in the fridge for those. Also, at times the ice maker is a little loud, but I will live with that any day for the amazing amount of space this fridge gives me for all of our foods. I'm in love with this refrigerator!

Review from lg.com
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May 4, 2021
Reviewer name: asdfghj
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Serious problems with the unit.

We have had the unit for about 5 months and in that time the main circuit board and the compressor had to be replaced. The refrigerator has good features but there is the constant worry of what will go wrong next and if we will continue to have these problems after warranty. The service repair people were excellent but I wish that I'd never met them.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 29, 2023
Reviewer name: John Mazur
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great amount of Storage Space

We needed an upgrade from our old LG. This unit is great. It has so much storage space. The middle drawer can be an extension of the above refrigerator or the below freezer. The split front door provides easy access to many items and is so easy to open. The water filter is now hidden behind a storage shelf on the door, giving more storage room on the top shelf. The new style ice maker is a joy to use.

Review from lg.com
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Jan 23, 2023
Reviewer name: Ron Mullin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator

As our 13 year old LG refrigerator was nearing its end of life we needed to turn our attention to the selection of a new one. We chose a new LG French doors model with a convertible drawer and a door-in-door feature. It is great! There is so much more room and the placement of shelves has been very well thought out resulting in maximum flexibility. The unit is great looking and quiet.

Review from lg.com
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Dec 6, 2023
Reviewer name: David105
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Bought it in March. It has been in need of repair durring the last two months. Freezers went out, front dispenser leaks, whole unit shut down in mid Oct. Like the refrigerator, so surprised it does not work very well. Have heard an LG is no longer a reliable appliance. Ours is still not fixed. FF E error came on again yesterday.

Review from lg.com
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reply from LG Digital Care Team

Hey David. The FF E error code indicates the fan motor isn't operating normally. No worries, we're here to offer our assistance! Please try the following: unplugging the power cord or tripping the circuit breaker to reset the power, then reusing it after about 5 minutes. Should this not resolve the error code, please reach out to us on Facebook or Twitter. Our handle on social media is @LGUSSupport. Send us a direct message with your phone number and refrigerator info (model and serial numbers) so that we can be ready to work towards resolving the issue. ^Chris