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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 131-140 of 982 reviews
Aug 5, 2023
Reviewer name: LG Door In Door Fridge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Fridge! Excellent Customer Service from LG

We are over-the-top pleased with our SECOND Door-in-Door refrigerator from LG. We bought our first one October of 2022 and we enjoy every feature so much, that when our rental property required a new one we bought LG Door-in-Door NUMBER TWO! Thanks for a great product LG!!!

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Sep 28, 2021
Reviewer name: Jo and Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE my new frig

[This review was collected as part of a promotion.] We have everything set up and can I just say "I LOVE IT!!!" the room, dual Ice makers and the Frig/freezer drawer. I would highly recommend it! The only one small complaint it that the dividers between the sections in the frig/freezer drawer don't lock in place. But if that is the ONLY thing that I don't like.. Then it's still a WIN WIN!!

Review from lg.com
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May 27, 2021
Reviewer name: Nolemon4me
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lemon

This was delivered to our home on 12-28-2020. Six weeks later it started to break, it stopped making ice due to the freezer not being cold enough. We called the place we purchased it from and they sent it to LG as it wasn’t even a year old. I kept getting texts saying they were still looking for someone to repair it. That took over two weeks. A nice young man came out and said someone would get back to us when parts came in. Total down time was over 2 months. Everything had to be thrown out. It took two guys all day to replace all parts dealing with cooling, test it and make adjustments. It lasted about a month but this time it was completely down in less than a day. Again everything was thrown out. I’ve called where we purchased it and LG. They want to repair it! What a joke. I don’t even want it in my house anymore. I want my money back to buy one that’s dependable. They are dragging their heels about it and want proof of purchase which was given with the first breakdown! I’m fed up! We are selling our home and can not say it’s a new fridge when it’s broken down twice in less than 6 months. It’s been out of use more than it’s been used n it registers over 70 degrees inside. They are giving me a problem with food replacement too. I’ll never buy another LG product

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

Dec 23, 2022
Reviewer name: Review32
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice but loud

[This review was collected as part of a promotion.] The refrigerator is nice. Big and overall a good value. At it very noisy though especially at night makes a loud humming you can hear over load action movies on TV. If we new how load it would be we won't have purchased.

Review from lg.com
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reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 11, 2022
Reviewer name: J Harris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG French Door Refrigerator

We are so pleased we bought this. Love the door in door, and the craft ice. Initially we didn't think we would use it much, but, surprisingly, we do. We use the Flex Drawer as a freezer right now. However, we know we can easily switch it to the refrigerator setting if we choose. Overall, it has worked so well for us and the support we have gotten from LG has been superb.

Review from lg.com
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Jan 30, 2023
Reviewer name: atmdcguy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

WOW!!!

I had been in the market for a new refrigerator for several years with nothing really standing out as exceptional. But after experiencing the wonder of this magnificent beast at my sister's home this past holiday, I was determined to learn more about it and hopefully adopt one as my own. After much thorough reviewing (testing, comparing, gut-checking) I deemed this model to be the best investment out there. The space, design, features, quality, aesthetic all come together to make it the star performer in our kitchen. Just hosted our first dinner party of the new year and this fridge managed to hold everything comfortably, and the guests LOVED the automatic craft ice balls that held up through hours of conversation. We'll see whether it stands the test of time, but for now I would definitely recommend to anyone looking for a spacious, high-end upgrade!

Review from lg.com
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Mar 16, 2024
Reviewer name: THD33
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Refridgerator

[This review was collected as part of a promotion.] we have had this for a month now and am very happy with its performance and features. Love the multiple features when it comes to making ice, crushed, cubed and the round balls. Very spacious and like the door in door feature

Review from lg.com
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Dec 3, 2023
Reviewer name: 2knee
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

3 break downs in 1 year and 3 months

[This review was collected as part of a promotion.] Like the Refrigerator but in the first six months the ice cube maker in the door broke. At about 9-10 months the craft ice cube maker broke. At the 1 year and 2 months the craft ice cube maker broke down again.

Review from lg.com
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reply from LG Digital Care Team

Hey there! We never want our customers to experience issues with their LG products, and it's sad to hear you've had multiple. We'd like to take another look at your account and ensure it is being handled properly. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. ^Gaby

Nov 9, 2023
Reviewer name: nlee42
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I purchased in July and we loved it. However in October the craft ice maker went out. They sent a replacement with video instructions to install on your own. Received it and installed the new craft ice maker and it is still not working and hearing a weird sound.

Review from lg.com
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reply from Customer Care

At LG, we take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you send us a private message on Facebook or Twitter using @LGUSSupport, and we will be happy to accommodate you.~ Tanisha

Jan 18, 2022
Reviewer name: ajohnb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I received the refrigerator in early December. Set up was very easy. Doors and components were easily removed to pass through our front door. Reinstalling the components was very easy too. The layout of the drawers, shelves, etc. is awesome and adjustable for many uses. I thought the craft ice was going to be OK, it is great. The door in a door is awesome and a great energy and time server. The only drawbacks so far are that the ice maker bin is a bit small (with craft ice, not much of an issue), the right hand veggies drawer does not open completely with only the right hand door open. The drawer stops against the left hand door seal and lastly the middle refrig/freezer drawer does not close smoothly and needs to be pushed completely closed instead of soft closing when given a push. Very happy with the decision to buy this refrigerator.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848