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Customer reviews for Member's Mark Cloud Lounge Accent Chair for
Member's Mark Cloud Lounge Accent Chair
4.3 out of 5 stars
stars
94 ratings84 reviews
  1. 5 stars70% (66)
  2. 4 stars13% (12)
  3. 3 stars5% (5)
  4. 2 stars3% (3)
  5. 1 star9% (8)

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Showing 51-60 of 84 reviews
Jul 15, 2025
Reviewer name: Sasha B
5 out of 5 stars
5 out of 5 stars review

I really like this chair in any color. however I think that it would not be very conducive to living a fit Life as it does not require much core strength to get up out of it. the fabric is so comfortable and I don't know I like everything about this chair. the only thing that I do not like about it or that I think would be an improvement is if they could make the frame such that the back could recline like a futon. I think that would be awesome

Incentivized Review
Review from Field Agent
Helpful?4F87UX27WMM815708068389
Jan 5, 2026
Reviewer name: Jodi
3 out of 5 stars
3 out of 5 stars review

I wanted to love it but missed the mark

I really wanted to love the Member's Mark Cloud Lounge Chair, but it missed the mark for me. The biggest issue is the cushion. It's extremely heavy and awkward to adjust, and mine arrived feeling uneven and slightly lopsided. After using it, the cushion also goes flat in the middle instead of holding its shape, which completely defeats the “cloud” comfort it's marketed for. Once it compresses, there's noticeable lack of support where you actually sit. Size is another major consideration. This chair is huge—much larger than it appears in photos. It dominates the space and would overwhelm an indoor room. If you're tight on space or prefer furniture that feels proportional and easy to move, this isn't it. Overall, the chair looks appealing and feels sturdy, but the comfort and practicality didn't live up to expectations. Between the oversized footprint and the cushion issues, I wouldn't purchase it again unless someone has a very large space and doesn't mind frequently adjusting or replacing cushions.

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Jan 8, 2026
Reviewer name: Michelle
1 out of 5 stars
1 out of 5 stars review

moldy chair!!!

it was completely moldy. tried calling the number provided for replacement parts/missing parts and was on hold for 25 minutes while on break. stunk up entire room w moldy smell. horrible customer service so far, disappointing experience. was very excited for the chair. would love to add photos to this review but it keeps giving me an error on it and won't let me.

Helpful?4F87UX27WMM815708068389
Jan 28, 2026
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

Very Durable And Comfortable

Purchased 2 and they were going upstairs in a game room/ tv area. Easy to take pieces together up and put together, I put together myself. Came with gray straps or black which is nice. Durable frame,comfy cushion. Just the look I wanted. Happy with purchase and delivery to front do

Helpful?4F87UX27WMM815708068389
Dec 30, 2025
Reviewer name: Kara
1 out of 5 stars
1 out of 5 stars review

What is wrong here???

I tried this chair out in store but wasn't able to pick it up that day so I scheduled a pickup order and then they did not have the item when we went to pick it up at our scheduled date and time. The app is still showing me that the chair is available even though it clearly wasn't in the store and my order wasn't fulfilled.

Helpful?4F87UX27WMM815708068389
Nov 21, 2025
Reviewer name: EMILY
1 out of 5 stars
1 out of 5 stars review

I bought two of these. The chairs themselves are very nice, sturdy, and comfortable. Upon opening one of the covers was already snagged and had a run in the fabric. The other had a cushion that didn't "inflate" all the way. I immediately took pictures and sent to customer service. I got a prompt email back wanting my phone number. I sent it to them immediately. That was over one month ago and I have heard absolutley nothing back from them. I paid a lot of money for these 2 chairs and I'm very disappointed in the customer service.

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Dec 5, 2025
Reviewer name: Judy
5 out of 5 stars
5 out of 5 stars review

Love everything about this chair

Picked it up and had to take it out of the big box because it wouldn't fit in my SUV. Accidentally left the instructions in the big box. Got it home and put together in less than 30 minutes… with no instructions. Just by googling pics of it from every angle. It's solid wood. Well packaged and wrapped. Not cheap! So comfy. Omg it's like laying on a cloud. Totally worth the money.

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Jan 9, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Comfortable chair, sits very low though

The chair was easy to assemble and it's very comfortable, however it sits too low to the ground which makes it hard to get up out of. It reminds me of when I got a new couch and didn't put the legs on the bottom which made it very hard to stand up off the couch. I ended up getting some furniture risers (which adds 5") and now it's much better. Deducted a star for it not being designed better.

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Nov 14, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cloud Lounge

Excellent!! Very pleased!!

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Jan 10, 2026
Reviewer name: NurseB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

DONT PASS THEM BY

Best chairs I have ever bought.

Helpful?4F87UX27WMM815708068389