Bought this the end of July from Sam’s Club. It stopped working about a month ago and it took about two weeks back-and-forth to get any answers from the actual company itself. They told me it wasn’t covered and I had to go to Sam’s Club since I bought it from them. It was a good product when it worked.

Beware of PetKit's customer service. Unbeknownst to us when we bought it, the fountain had been returned previously and the filter had been used. Since Sam's Club was out of stock we requested a replacement filter directly through PetKit. We sent photos and our receipt and PetKit said they had to get management approval but then never gave us a response.

My cats refuse to drink out of it.

I am a 2-cat family and 2-dog family that don't like to share watering bowls. I found this one and loved that I could keep an eye on my independent cats and get updates on how much they are drinking, and it's filtered. The cordless design is great because I can put it anywhere and I will update but if it really gets 80 days off one charge, but that will be just icing on the cake as I love this thing!

i mostly bought this for the cordless design. That coupled with the fact that i can monitor my pets consumption is great! I use this for my small dog, but would be perfect for cats as well!

The thing I love about this the most is the cordless design! No more splashing on the connected outlets. 80+ days on a single charge is very impressive! Plus, it only runs when my kitty takes a drink, no more constant water noises is a huge win.