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Customer reviews for Petkit Eversweet Cordless Max Smart Pet Drinking Fountain for
Petkit Eversweet Cordless Max Smart Pet Drinking Fountain
3.7 out of 5 stars
stars34 ratings16 reviews
  1. 5 stars56% (19)
  2. 4 stars9% (3)
  3. 3 stars6% (2)
  4. 2 stars6% (2)
  5. 1 star24% (8)
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Showing 11-16 of 16 reviews
Dec 20, 2025
Josh
1 out of 5 stars review

Crap product and company

Bought this the end of July from Sam’s Club. It stopped working about a month ago and it took about two weeks back-and-forth to get any answers from the actual company itself. They told me it wasn’t covered and I had to go to Sam’s Club since I bought it from them. It was a good product when it worked.

Helpful?4IDITBC1RGIF15679000752
reply from Petkit Team

Thank you for your feedback, and we&#39;re truly sorry to hear about the issues you&#39;ve experienced with your PETKIT Eversweet Solo SE water fountain. We understand how frustrating this situation must be, especially with the back-and-forth delays in communication.<br /><br />Just to clarify, Sam&#39;s Club offers a 90-day return window for products purchased through them, but since your purchase was made in July, you are still covered by our 1-year warranty. If you are within that timeframe, please don&#39;t hesitate to reach out to us directly at support&#64;PETKIT.com. Our team will be more than happy to assist you with the next steps for a resolution.

Aug 8, 2025
anonymous
1 out of 5 stars review

Beware of PetKit's Customer Service

Beware of PetKit's customer service. Unbeknownst to us when we bought it, the fountain had been returned previously and the filter had been used. Since Sam's Club was out of stock we requested a replacement filter directly through PetKit. We sent photos and our receipt and PetKit said they had to get management approval but then never gave us a response.

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Aug 26, 2025
MG
1 out of 5 stars review

Verified Purchase

Cats will not use it

My cats refuse to drink out of it.

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reply from Petkit Team

Thank you for trying the Petkit Eversweet Cordless Max Smart Pet Drinking Fountain! Some pets take a little time to adjust. Try placing it where they usually drink, leaving a small bowl nearby, or mixing in familiar water.<br /><br />We hope your pet warms up to it soon! For more tips, feel free to contact our support team at Support&#64;PETKIT.com.

May 12, 2025
JerseyKitty
5 out of 5 stars review

Full House happy cats

I am a 2-cat family and 2-dog family that don't like to share watering bowls. I found this one and loved that I could keep an eye on my independent cats and get updates on how much they are drinking, and it's filtered. The cordless design is great because I can put it anywhere and I will update but if it really gets 80 days off one charge, but that will be just icing on the cake as I love this thing!

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May 1, 2025
Austin Hughes
5 out of 5 stars review

Cordless for the win!

i mostly bought this for the cordless design. That coupled with the fact that i can monitor my pets consumption is great! I use this for my small dog, but would be perfect for cats as well!

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May 3, 2025
Zach Swearingen
5 out of 5 stars review

Great Fountain!

The thing I love about this the most is the cordless design! No more splashing on the connected outlets. 80+ days on a single charge is very impressive! Plus, it only runs when my kitty takes a drink, no more constant water noises is a huge win.

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