Hi Yi Sunshin, Thank you for reaching out to us. The U8000F TV can be wall-mounted, but you will need an external wall mount. For more information on the U8000F setup, please use the setup guide: https://downloadcenter.samsung.com/content/EM/202503/20250301035319001/BN68-23209A-01_IG_U8000F%20Basic%20feet%2043-85inch_ZA_Eng_250225.0.pdf or find resources available on our website: https://www.samsung.com/us/support/answer/ANS10006945/ If you have any other questions or need help, do not hesitate to reach out to us. Call us at 1-800-SAMSUNG, available from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. Or visit the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, and Warranty Info ~ Samsung Advisor

Hi Calfur67, Thank you for sharing your experience with Samsung’s U8000F. If your TV is displaying lines on the screen, we recommend the following steps to help isolate the issue: 1. Check all input cable connections for any external devices (e.g., HDMI, streaming boxes, Blu-ray players) 2. Switch channels or inputs to see if the issue appears across all sources 3. Run a Picture Test to check for panel-related issues: Settings > Support > Device Care > Self Diagnosis > Picture Test 4. Perform a cold boot by holding the power button on your remote for about 10 seconds 5. Ensure your TV has the latest software installed: Settings > Support > Software Update If the issue continues after these steps, the TV may require service. For further assistance, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Advisor

Hi Big Nate, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat is also available via the ‘Support’ link on our website. ~Samsung Advisor