Customer reviews for SAMSUNG 58” Class U8000F Series 4K Crystal UHD Smart TV forMember photos
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Great TV. Just one question.
[This review was collected as part of a promotion.] The color picture sound are great. However when I'm watching a show and put on hold then turn off tv it doesn't go back to the hold. Have to start over. ??
Remote works inconsistently.
[This review was collected as part of a promotion.] Remote doesn't work consistently. I have purchased additional remotes and they behave the same way so it must be the tv. It's so frustrating.
Hi Dkrae715, Thank you for your feedback. If your remote isn’t responding, here are a few quick steps to help determine if it’s working correctly: 1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected. 2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control 3. Change the batteries. 4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now 5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care Finally, please ensure you are pointing the remote at the IR Sensor, located below the Samsung logo at the bottom of your TV. If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available through the ‘Support’ link on our website. ~Samsung Advisor
Visuals
[This review was collected as part of a promotion.] Brightness, contrast, and color aren’t as good as they look in the store and home. There is some noticeable difference between close up photography (film) movies and scenes whereas the scenes are much better.
Hi Watcher, We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Advisor
We only buy Samsung
[This review was collected as part of a promotion.] This is my third Samsung TV and just had to replace the first one that we got 2013 with this one. This one is much lighter, crisper, brighter. I do wish the remote was better, don’t like the dial and easy to press the wrong way on volume or mute.
Dysfunctional tv.
Tv is very difficult to work. It takes forever to get to the tv mode and once you hit the channel button it takes even,or time to locate the show currently on. If you tap the channel too quickly you have to go through a three step process again to watch your show. And sometimes you have to go through that three step process several times to get the tv show. Also the volume and mute button is combined on the controller so when you want to change the volume the mute turns on and vise versa. The entire tv is dysfunctional.
Hi Dave, Thank you for your feedback. If your remote isn’t responding, here are a few quick steps to help determine if it’s working correctly: 1. Check the batteries: Remove the back cover of your remote and replace the batteries with a fresh set, ensuring they are inserted in the correct direction. 2. Test for infrared signal: Point the front of the remote at your smartphone camera. While holding down any button, you should see a flashing light through the camera screen. (For iPhone users, the front-facing camera works best.) If you see the light, your remote is working and may need to be re-paired with your TV. 3. Point the remote correctly: Try pointing the remote directly at the TV from about 5-6 feet away. This can help ensure a clearer signal between the remote and the TV. If you still need assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ link on our website to start a LiveChat session. ~ Samsung Advisor
Perfect
[This review was collected as part of a promotion.] I was in dire need for a new television for my bedroom as my old one has broken. So I invested in a samsung television and let me tell you, I can't believe the difference. I was so scared that I would have to mess with the brightness and the contrast just to enhance my movie watching experience, but , no. It's literally perfect. Have i just been missing out on effortless viewing my whole life? The answer is yes. The picture is clear and the sound is immaculate. Thank you Samsung
Really like everything
I really like the graphics I play my PS4 on it. So it's really good for gaming, or basic gaming. I have not had any problems I've had it for 2 years now and then I just got my son one for his birthday. I really like the different features that they have on it and what you can do. It was very simple to setup for me. I also already have a samsung account so everything transferred over. I really like that.
Fantastic TV
[This review was collected as part of a promotion.] Great TV. I only have purchased Samsung products for my home. TV, kitchen, laundry etc. I All areas are great. The aesthetics, brightness, connectivity, resolution and security are the best in the industry.
Sound is annoying
I have several Samsung TV's. The newest TV I purchased a few months back will not allow me to turn the sound off when I turn the volume up or down. It repeats the channel numbers as I change channels. It is very annoying and confusing. Robert McLeod
Hi Robert, Thank you for your feedback. If your remote isn’t responding, here are a few quick steps to help determine if it’s working correctly: 1. Check the batteries: Remove the back cover of your remote and replace the batteries with a fresh set, ensuring they are inserted in the correct direction. 2. Test for infrared signal: Point the front of the remote at your smartphone camera. While holding down any button, you should see a flashing light through the camera screen. (For iPhone users, the front-facing camera works best.) If you see the light, your remote is working and may need to be re-paired with your TV. 3. Point the remote correctly: Try pointing the remote directly at the TV from about 5-6 feet away. This can help ensure a clearer signal between the remote and the TV. 4. Clean the remote: Gently wipe the top edge of the remote (where the infrared sensor is located) with a soft, dry cloth to remove any dust or debris that could interfere with functionality. If you still need assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ link on our website to start a LiveChat session. ~ Samsung Advisor
It's perfect for my bedroom
[This review was collected as part of a promotion.] I bought my TV as a Christmas present for myself and have been happy with my purchase. I like how it connects easily to my Samsung phone and Samsung soundbar. Setup was easy and quick. I do wish there was a voice button on the remote however, if you have a Samsung phone, you can download smart things to access all of your Samsung devices. You can even use the app as a remote on your phone when you can't find the actual remote. The picture is bright and clear and the TV itself is slim and compact! It fits well on my shelf. Resolution also adjusts itself. I haven't had any security issues so far.