Hello Crystal,<br /><br />Thank you for reaching out to us with your feedback on our Vacuum Seal Rolls. We are sorry to hear that the bags did not meet your expectations and that they are thinner than anticipated.<br /><br />We value your feedback and it will be forwarded to the appropriate department for further review.<br /><br />If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the &#39;Contact Us&#39; form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /><br />Thank you!<br />FoodSaver® Consumer Care