The range came well packaged in a wooden box with styrofoam underneath and a dust cover. There was no cosmetic damage from delivery. The gas stove works great. Haven’t had a change to get use out of the oven yet but so far very happy with the quality for the price.

After researching the oven online, the family decided to purchase this oven. Once the stove is installed. we enjoyed the oven however, after the oven was installed we noticed a huge dent on the bottom part of the oven this week, prior to installation. However now working on getting the bottom panel of the oven replaced.

Very nice range! Easy to use and looks great. The measurements for the usable interior oven space were not correct. The convection fan takes up some of that space and the rack design blocks use of the space as well. As a result, we could not fit our usual number of sheet pans into the oven, which is a problem because we are preparing meals for a large group of people.

Great cust service . However as owner I had to make my own repairs under warranty. No compensation yet has been awarded for our down time or repairs made by myself . Sent emails in regards, but no response yet from Forno . I have not one but three major appliances from Forno that I purchased . I would rate a 5 star but failed compensation when told I was going to be warded and no response . However fast delivery of failed part was good . But I made the replacement.

Simmer burners will ignite continuously no matter what setting. They are suppose to ignite when on high, however even on mid - low heat they continue to click and ignite. quite annoying. Burners also have trouble lighting occasionally. I made sure to have the appropriate gas line, gas valve and flexible gas hose installed for the total BTU's. Not sure if this is a safety feature or what, Forno has not returned my inquiry so I am posting on here.

While I was shopping for a 36" gas range I found this on Home Depot website and after reading all the positive reviews and affordable price, I ordered the stove and I am so glad I did. Even My kitchen builder was impressed by the look of it and affordability. It looks beautiful and cooks fast and evenly. Forno customer service team is amazing, they go above and beyond to help you. They take customer service to another level. first I ordered 30" and later I changed my mind and thought I would want 36", When I called Forno customer service the item was already shipped but PINA and JENNIFER took it so personal and kind enough to call the shipping company to stop the process and helped me get 36" stove. Thank you PINA and Jennifer. The only problem I had with the stove is the temperature gage, there is no built in gage so I got a thermometer for $10 and hung it in the stove to see the correct tempreture. final verdict, beautiful, functional strong, affordable stove.

When we first received the range and hooked it up, the temperature for the oven was 100 degrees off. We set it for 350 and it never went above 250. I looked up on YouTube to see if there was an adjustment for the thermostat and there was. We followed that procedure and the temperature was corrected. It would be nice if this was in the owners manual. The knobs on the front get very hot when the oven is on. Other than that, the stove top and oven seem to work very well and I am happy with the overall appearance of the range.

I love the stove and it works well. Before purchasing I called to verify that the fridge, stove, and dishwasher would all have the same finish if purchased in black. I was told they would have the same finish even though they are from different collections. Upon delivery they are different finishes. I love the appliance but I would have planned differently had I known the finishes were not the same.

We bought the stove last year because we had heard it was taking a long time for appliance delivery. It came quickly and has been stored waiting on remodel to be finished. When unpacked there was a dent on one side and on the front cover under the door. Sent in an email to see what customer service will do. Waiting to see the outcome

Logged in here to register the product for warranty and am required to write a review before proceeding. Not really ready to write a review, but here it is: For the price point, it's a fantastic range. Having issues with oven heating & temp regulation. Oven won't heat past 325 degrees, then will randomly drop below 300. Super annoying. Will reach out to Forno for help.