Hi, <br /><br />Thank you for sharing your feedback on the Ninja SLUSHi. <br /><br />We’re very sorry to hear that your unit stopped working after such a short time. That’s certainly not the experience we want for our customers, and we understand how disappointing and frustrating this must have been for you. We’d love the opportunity to turn this around and provide you with the support you need. Please reach out to our customer support team at 1-800-365-0135 so we can review your situation in detail and help find the best solution. <br /><br />Kind regards, <br />Ninja Kitchen

Hello Kathy,<br /><br />Thank you for sharing your feedback with us. We’re so disappointed that your Slushi machine isn’t making enough to last as long as you’d hoped. We’d love the opportunity to look into this further and ensure your unit is performing as expected. Please give us a call at 1‑800‑365‑0135, and our team will be happy in hopes of regaining your trust in our brand. We’re available Monday through Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday, 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards,<br />Ninja Kitchen.