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Customer reviews for Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker for
Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker
4.6 out of 5 stars
stars
2,528 ratings2,446 reviews
  1. 5 stars84% (2,130)
  2. 4 stars7% (180)
  3. 3 stars3% (65)
  4. 2 stars1% (33)
  5. 1 star5% (120)
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Showing 301-310 of 2,446 reviews
Apr 6, 2026
Reviewer name: AMANDA
1 out of 5 stars
1 out of 5 stars review

Worked great the first few days. Then it only does two batches at a time, third batch won't freeze. Now it won't freeze at all and I've had it two weeks.

Helpful?71E0H3QNNAG015643601382
reply from SharkNinja Product Expert

Hi Amanda,<br />Thank you for sharing this experience. It’s completely understandable how frustrating it must be to have the unit work well at first and then suddenly stop freezing batches, especially after only two weeks. That’s definitely not the experience we want for any customer. Our team would be more than happy to help get this resolved. Please reach out to our Ninja support team at 1‑800‑365‑0135, Monday–Friday 9 a.m.–9 p.m. ET | Saturday 9 a.m.–6 p.m. ET.<br />Kind regards,<br />Ninja kitchen

Jan 2, 2026
Reviewer name: LadyKay
5 out of 5 stars
5 out of 5 stars review

Great product

I purchased this as a Christmas present for my daughter. She loves it. It is accessible for her to use. The ease of using it is great. Works great. We have tried Tea, juice, Frozen drinks....love it all. And the clean up is pretty easy also.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Mar 23, 2026
Reviewer name: Rocki
5 out of 5 stars
5 out of 5 stars review

Awesome

I bought my Ninja a few weeks ago.... and LOVE IT!! This edition is beautiful (Marilyn Monroe edition) looking - with the gold accent. I look forward to creating many recipes 😋

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Jan 16, 2026
Reviewer name: Tashia
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] Never got a chance to try it because it's so- called got lost in fedx. inventory and I really like that color! But you guys are replacement with something else so thank you.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi Tashia, Thank you for taking the time to leave a review. We’re truly devastated to hear that your Ninja original order was lost in transit, and that you didn’t get the chance to experience the color you were really excited about. We understand how disappointing and frustrating this must have been, and we sincerely apologize for the inconvenience it caused. Please know that we genuinely appreciate you giving us the opportunity to make things right. Your experience and feedback matter to us, and we will be sure to share your review with the appropriate teams so we can continue improving. If there’s anything more we can do to support you or help turn this experience around, we’d love to hear from you. Our Customer Care team is always here and ready to assist at https://support.sharkninja.com/contact-us. Kind regards, Ninja Kitchen NA.

Sep 5, 2025
Reviewer name: Kaiju
5 out of 5 stars
5 out of 5 stars review

Great machine, lovely color.

I bought this before Labor Day so I didn't get the free tote but I still really like it. It was a hit at the party. All the kids and adult thought it was so cool ( no pun intended). The clean up is easy, all the drinks we made have been good, and its surprisingly quiet. I have the Ninja blender and that thing sounds like jet plane so this is nice. The only bad thing is that it doesn't make that much slushi so you need 2 if you have a big party. Other people make it before hand but I think that defeats the purpose of the machine. The pink color is amazing too! I have an all white kitchen so it really doesn't match my kitchen but oh well, I love the pink.

Review from sharkninja.com
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Oct 14, 2025
Reviewer name: LindaGab
1 out of 5 stars
1 out of 5 stars review

Can easily mold

I got this in January and after the first couple of uses I too had problems with the space on the lip of the vessel. I bought a waterpick that was suggested by others to clean it but that hasn't worked. I can never catch when Ninja has them in stock to replace it. I agree it is an expensive paperweight and I am not buying another to have similar problems. I will just sit there not being used. I have bought other Ninja products their multi cooker, air fryer, the food processer and creami but I won't buy anymore because of this problem. I rinsed right away, I clean all parts right after rinsing and nothing was in it for very long. No use putting up pictures doesn't help anything or anybody obviously.

Review from Shark Ninja
Helpful?71E0H3QNNAG015643601382
reply from Ninja Kitchen CA

Hi Linda, Thank you for taking the time to leave a review. Thank you for bringing this to our attention. We’re sorry to hear that your experience with the Slushi did not meet expectations and understand how frustrating that can be. Customer feedback plays an important role in helping us improve, and we appreciate you sharing your experience. In response to feedback like yours, we’ve recently updated the cleaning guidance on our support website to make the instructions clearer and easier to follow. We would also like the opportunity to assist you further. Please contact our Customer Service team so they can review your situation and advise on the warranty support under the email used for this review. You can reach the team here: https://support.sharkninja.ca/en-CA/contact-us We appreciate the opportunity to help and hope to resolve this for you soon. Kind regards,

Oct 16, 2025
Reviewer name: Adami1
5 out of 5 stars
5 out of 5 stars review

Perfectly Blended Frozen Treats in Seconds

This machine is a game-changer for summer. It effortlessly creates incredibly smooth, slushy-style frozen drinks with zero icy chunks. I was impressed with its speed https://calgaryprayertimes.com/importance-of-mosques-in-islam/ it delivered a perfect, frosty Slurpee-like consistency in under 60 seconds. Cleanup is also surprisingly simple. It's as fun to use as it is to drink from.

Review from sharkninja.com
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Nov 3, 2025
Reviewer name: Aaaaafam1
3 out of 5 stars
3 out of 5 stars review

Ninja Slushi stop working

I loved my Ninja slushi but it just stop working on me. I went to use it and it wouldn't do anything. I got it for Christmas last year. I been trying to find my email to see when the warrant goes out on it but I couldn't find it. My cousin is still working but mine will not do anything. I have a few Ninja items so this is my first bad review on this company.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi Aaaaafam, Thank you for taking the time to leave a review. We’re really sorry to hear that your Ninja Slushi is not working. We totally understand how frustrating this must be. We kindly invite you to reach out to our team via phone at at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Nov 22, 2025
Reviewer name: CassiMH
5 out of 5 stars
5 out of 5 stars review

Easy to use and clean - bit of a learning curve

I've used the Ninja Slushi a few times now and while there is a bit of a learning curve, I will say I'm overall very impressed!!! We made frozen margaritas. The learning curve is knowing how much water versus alcohol to feed into the machine to make the correct consistency. Fortunately there's plenty of recipes and how to's online! One other thing I will say is that it is very easy to clean! When I buy one of these appliances I usually end up shelving them because it's too complicated to clean. This is a breeze with just a few simple pieces. Finally, it has a small footprint which is great because I have found a spot to nestle it into my kitchen! When something is put away you're less likely to use it so that's a plus. Overall, I would definitely recommend. The travel tote is perfect to take to parties. I can't wait to make other fun drink recipes!!

Review from sharkninja.com
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Nov 21, 2025
Reviewer name: JANE
5 out of 5 stars
5 out of 5 stars review

LOVE a slushi

Love, love, love this machine. I have always wanted one. The beverage you want to slush must contain sugar otherwise it will slush. It's in the science of the machine. We tried with zero sugar beverages. You CANNOT slush a beverage with zero sugar. We tried and it doesn't work. Adding sugar to a zero soda, the result was more like a snow cone. If you want to slush a soda, use regular soda. For non-carbonated beverages, we started with a lemonade zero and added sugar. Adding sugar to a zero non-carbonated beverage produced a slushie. Next, we mixed in Mike's Hard Lemonade into the lemonade slushie and voila we had a mike's slushie. It is fun experimenting with beverages. I would definitely recommend this item to family and friends.

Helpful?71E0H3QNNAG015643601382