Customer reviews for Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker

Customer reviews for Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker for

Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker

Back to item details

4.7 out of 5 stars

stars2,363 ratings2,311 reviews

Write a review

Sort by |

Showing 211-220 of 2,311 reviews

Jan 2, 2026

LadyKay

5 out of 5 stars review

Great product

I purchased this as a Christmas present for my daughter. She loves it. It is accessible for her to use. The ease of using it is great. Works great. We have tried Tea, juice, Frozen drinks....love it all. And the clean up is pretty easy also.

Review from sharkninja.com

Helpful?

Sep 27, 2025

TAG14

3 out of 5 stars review

It works if you add sugar or sugar additive

I bought this a few weeks ago. I had no idea it needed at least 16 oz or sugar substitute if using sugar reduced substances. Even if I wanted to return, Ninja doesn’t cover return costs or provide local return for this very heavy item.

Review from sharkninja.com

Helpful?

reply from SharkNinja

Hi TAG14, Thank you for taking the time to leave a review. We are sorry to hear about the confusion regarding sugar substitute requirements and the return process. We understand how frustrating this can be, especially with a heavy item. We do offer prepaid return labels, and our team would be happy to assist you. Please contact us at 1-800-365-0135. Hours of Operation: Monday to Friday 9am – 9pm EST | Saturday 9am – 6pm EST For helpful product usage tips and FAQs, please visit: https://support.ninjakitchen.com/hc/en-us/articles/14631723787420-FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-FAQs Kind regards, Ninja Kitchen US

Oct 2, 2025

Gili

5 out of 5 stars review

Great easy to clean amazing

Easy to use easy to clean nothing complicated about this item it is amazing great product the sushi’s were amazing we had them with dinner just beautiful great price

Review from sharkninja.com

Helpful?

Sep 27, 2025

Agent 007

2 out of 5 stars review

This product will not work effectively if you have a large gathering at your function. It takes too long to make a batch of margaritas. I bought and tried it out before having company. I returned it the next day.

Review from sharkninja.com

Helpful?

reply from SharkNinja

Hi there, Thank you for your feedback. We're sorry to hear the product didn’t meet your expectations for your event. We understand how disappointing that can be and truly appreciate you taking the time to share your experience. If you have any questions or would like to learn more about other models that might be better suited for your needs, our Customer Service team is here to help at 1 800 365 0135 Monday to Friday 9am to 9pm EST Saturday 9am to 6pm EST Kind regards, Ninja Kitchen

Nov 14, 2025

Troutman03

5 out of 5 stars review

Great Product

I bought this as a Christmas gift for my oldest Son and his family. They told me a friend of there's has it and enjoy it very much . So I purchased it for them for Christmas. I am sure they will enjoy it. It is a quality built machine .

Review from sharkninja.com

Helpful?

Nov 16, 2025

DGplace

5 out of 5 stars review

Quick and Easy!

Just love my Ninja SLUSHI!!! Had to try it immediately upon receipt and I could not believe how easy it is to use. The clean up process is quick and easy as well. Would highly recommend!

Review from sharkninja.com

Helpful?

Dec 26, 2025

abgroove

1 out of 5 stars review

Do Not Recommend

It made a slush the first time I used it, but not since. I've followed recipes, joined groups to get help, nothing worked. Drinks get cold, but nary a kick off ice. I've let it run for 5+ hours without success.

Review from sharkninja.com

Helpful?

reply from SharkNinja

Hi there, Thank you for sharing your experience. It sounds incredibly frustrating, especially after putting in so much effort to make it work. We truly regret the inconvenience this has caused and completely understand how disappointing this must feel. To help resolve the issue, please use the link provided to troubleshoot the problem. https://support.sharkninja.com/en-CA/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca. If the steps don’t resolve it, follow the directions at the end of the guide for next steps. Kind Regards, Ninja Kitchen US.

Dec 2, 2025

DH75

5 out of 5 stars review

Yummy fun

I got this about four days ago. I originally was upset that it didn't do diet drinks due to science. After some recipe research, I found some good sugar-free options and it does a wonderful job. My kids also love it.

Review from sharkninja.com

Helpful?

Jan 10, 2026

Omen

5 out of 5 stars review

Great buy!

Used one of these at a family holiday and had to get one. The unit is easy to use, easy to clean, and you can use just about anything to make drinks. Wife and I are very happy with the purchase.

Review from sharkninja.com

Helpful?

Dec 13, 2025

YONNA

5 out of 5 stars review

MATCHA NINJA SLUSHIE

I HAVEN'T BEEN ABLE TO USE IT YET BECAUSE ITS A CHRISTMAS GIFT TO MYSELF BUT I KNOW I WILL LOVE IT ITS SO PRETTY REALLY WANTED THE PINK ONE BUT THEY WERE SOLD OUT BUT I LOVE THIS GREEN AND PINK COLOR ONE AS WELL I CANT WAIT TO USE IT

Review from sharkninja.com

Helpful?