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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 331-340 of 449 reviews
Nov 20, 2023
Reviewer name: Danielle M
5 out of 5 stars
5 out of 5 stars review

An amazing time saver worth every penny!!

[This review was collected as part of a promotion.] As someone who had a Roomba before this one, but a less "smart" version (no mapping, no self-emptying, etc), I didn't think it would be much different. To be honest, the Roomba I had sat in a corner rarely used because it was fine, but it didn't feel necessary. Let me say that now I HAVE SEEN THE LIGHT and understand why people love it so much. Where to begin. The mapping of your home is amazing! I will say "Hey Google, have Roomba vacuum the kitchen only" after some messy cooking and sure enough there it goes to clean up my mess. The scheduling feature is amazing too. I have a cattle dog mix that sheds an insane amount of hair and caused us to vacuum manually every other day. It was a huge pain in the butt and if we missed a few days it was like a dust bowl in our house. I now have the Roomba scheduled for every other day at 5pm and my house is CLEAN. It's wild. I do wish I had gotten the mop functionality as well as it's the only thing that would have made this better. The fact that it self empties as well when it's completed it's job is awesome! I do hate you have to buy the bags, but that is a small price to pay for the conveniences offered otherwise. I absolutely have been recommending this to all my family and friends! Do yourself a favor and go get this vacuum you will not regret it.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jun 6, 2022
Reviewer name: Diana G
3 out of 5 stars
3 out of 5 stars review

Almost brand new start to show errors and failing parts.

It works wonderfully...when it is not broken or displaying errors. We own a long haired golden retriever, it was the main reason the get the robot. But around a month after we got the J7 the spin brush stopped working, have not being able to make it work again and support did not come back with any answer even though it is still under "supposedly" 1 year warranty; now after only 6 months the robot is displaying error 26, did try all the suggested steps yet is not working, just contacted support in order to see it the head module which is indicated need to be replaced will be shipped as the robot is under warranty. Honestly, for not so cheap piece of robot find it annoying that after relatively short time pieces need to be replaced and / or fixed. Roomba supposedly to be the "gold" standard on these sort of machines yet i do wonder if for less money there are a more reliable robot around. My suggestion would be to do a thoroughly research before buying this one.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Diana, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Dec 30, 2022
Reviewer name: Lace
3 out of 5 stars
3 out of 5 stars review

It's okay

For how much was spent on this item I thought it would be great. Honestly the cheap shark vaccum i had before this did just as good. This vaccum is always missing piles of dog hair on the floor. I have to run several times a day and still don't think it gets everywhere. Really just not impressed.

Review from store.irobot.com
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Dec 17, 2022
Reviewer name: Michelle B
5 out of 5 stars
5 out of 5 stars review

I would buy it again on repeat

I love "Stella" - the name of my iRobot. I love that I can clean even when I'm not home. She does an excellent job on my hard floors. The only downside is on my carpet. We have a corgi and she's a major shedder- Stella picks up a lot but doesn't get it all. On the hard floors however- excellent!

Review from store.irobot.com
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May 12, 2024
Reviewer name: ericah121
4 out of 5 stars
4 out of 5 stars review

Simplifies cleaning floors .

[This review was collected as part of a promotion.] I am very pleased with this iRobot cleaner and its self emptying station. Using this is convenient and simplifies cleaning my floors. This is quiet, holds quite a bit of debris before it returns to the emptying station. It has the power and battery life to clean all rooms in my house. Powerful suction that traps all or most of the debris. Especially dirt, dust and cat litter. Now for the navigation, it comes with steps and materials to program the system to your preferred destination and schedule. I recommend using this in your home on your flooring surfaces. Works great on my hardwood and tile floors.

Review from influenster.com
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Sep 6, 2021
Reviewer name: Justin L.
4 out of 5 stars
4 out of 5 stars review

This is our second iRobot

[This review was collected as part of a promotion.] This is our second iRobot vacuum and this one is much better than before. The included mapping feature is great, as you can add "no go" zones to keep the robot from going over areas in your house that you don't need vacuumed. Also nice that you can add multiple maps, so you can have multiple floors mapped out. The only drawbacks is the small dirt/dust bin that seems to need emptied after every vacuum, and that you can't see on in-real time where the robot has vacuumed and hasn't vacuumed.

Review from store.irobot.com
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Jul 17, 2022
Reviewer name: Abandoned customer
1 out of 5 stars
1 out of 5 stars review

Robot died. Company not backing it's warranty.

Suboptimal suction and cleaning ability compared to the 980 model. More importantly, after five months of use, the robot died mid cleaning. Will not charge, power on, or respond to reset procedures. This was end of April. It took iRobot customer service more than a month to send a replacement battery (multiple emails from me asking for the battery they claimed was sent before it was shipped). Robot remains dead. They have asked me to try the same troubleshooting steps multiple times. I've done them, redundantly, without success. Just today they asked me again to update the robot's software, despite me already telling them multiple times that I've tried and the machine is unresponsive. They closed the email with if anything comes up in the future, I would be pleased to help. It has been 2.5 months since the product, which remains under warranty, died. I have requested for iRobot to repair or replace the J7+ multiple times and they do not respond to this request. At this point it seems like they are attempting to run out the clock on the warranty.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Aug 3, 2022
Reviewer name: M A
1 out of 5 stars
1 out of 5 stars review

bad on oriental rugs and carpet

I wrote a big review, but it was not accepted by the web site. here I will send pictures of what this did to my oriental hand made carpets with it's rubber rollers. I called and asked if they carry replacement rollers that are not rubber, just like brush , like all other carpet. but they said no. so please do not buy or use for carpet

Review from store.irobot.com
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Nov 25, 2023
Reviewer name: Alexis
3 out of 5 stars
3 out of 5 stars review

Self Emptying Roomba

[This review was collected as part of a promotion.] I am no stranger to the wonder of Roombas. I have used a basic model religiously for years so I was super excited to see a self emptying model. The j9+ comes with the Roomba, base with pre-lined bin attached to the back, and a HEPA filter inside the Roomba bin. The first thing that you will want to do is connect the j9+ to wifi and let the roomba map your home. This will allow you to select areas to clean and set cleaning schedules on your iRobot app. The best feature about this is that you can send the roomba back to home base and tell it to empty itself. I like that the sound of this roomba is much quieter and less hateful than the OG, but the self emptying sound is as loud as a jet taking off. My home is not very large (or filthy), but the Roomba insists on emptying itself at least 4 times during the course of vacuuming my living room and kitchen. I think this is because the bin is pretty tiny. Prior to setting up the app, I was constantly being scolded by Roomba to "empty the bin" like it just didn't feel like doing it on its own. This was quite annoying, but it seems like the app connectivity has solved this issue. I love the inclusion of a hepa filter for those of us with allergies and the idea behind this model, but I don't feel it has been perfected for everyday use at its price point yet. This model absolutely requires a larger bin like the OG. I received this product in exchange for an honest review.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Alexis, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Dec 26, 2022
Reviewer name: R Wiley
5 out of 5 stars
5 out of 5 stars review

After a year of use I give it a hearty thumbs up.

I use the j7 in combination with a Brava Jet m6. They have done a fantastic job. The j7 just works the way it supposed to. The mapping feature allows it to efficiently vacuum any space. No more random bumping around. It's nice to program the whole house or just individual rooms and it just does what it's told to do. And it does it well. While it's not absolutely perfect it has saved many hours of manual labor and in the end my home is probably cleaner than it would have been if I was doing all the vacuuming. The only real problem I've had is it twice completely lost all scheduled programs. It only took a few minutes to recreate the programs but even contacting iRobot produced no reason as to why the programs were lost. It will get tangled on shoelaces in a heartbeat. It doesn't get completely into every last nook and cranny and of course it doesn't do baseboards, so every few months I still have to follow up with a regular vacuum. Overall though I'd say it gets just about 99% percent of the house vacuumed very well. I only have a few items on my wishlist to make it better. 1. Quit constantly asking me about clean zone suggestions. If I want a clean zone, I'll create it myself. 2. Let me quickly select a room for vacuuming without setting up a favorite. Just give me a simple list of rooms and let me select one to vacuum right now. I don't want a lengthy list of favorites for every conceivable room combination. 3. Give me a way to delay or pause a scheduled cleaning without cancelling the cleaning altogether. 4. Let me select the order of rooms to be vacuumed. The order is currently random and is never the same. At least let me first select the rooms that will be mopped so that the Brava jet can go ahead and do its job. As it is, on the days that the whole house is vacuumed and just the kitchen is mopped, the kitchen must sit prepped half the day waiting the the vacuum to completely finish its entire schedule.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364