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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying

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Showing 331-340 of 449 reviews
Dec 26, 2022
Toby
5 out of 5 stars review

We replaced one part-time houskeeper with this product!

I was very skeptical of this product for years but finally I gave it a try. What a great product! I am so impressed with it, I have one for each floor of the house. The robot shows up for work, on time, ever day it is scheduled. I don't have to inspect under the beds or furniture to make sure the vacuuming was done properly, nor do I worry about scratches on the furniture. One payment and supplies every three months for the robot, is far less costly than having to deal with a part-time housekeeping and the robot does a better job, faster. I would never do without the robot again.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Feb 26, 2022
Deadeye
5 out of 5 stars review

Very happy with my j7!

It created a map of my floor plan and gives me the option to review perceived obstacles and designate Keep Out Zones. I suggest using the mapping feature prior to vacuuming because it goes much faster. Then enter room dividers and other information that Roomba needs to run a complete, thorough job. My old 960 took hours to clean our 1200 sq ft home. The j7 takes 75 minutes with 1 stop to recharge. After recharge, it goes back to where it missed! So cool!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Nov 20, 2023
Nahessa
5 out of 5 stars review

A Game-Changer in Home Cleaning!

[This review was collected as part of a promotion.] The Roomba® j9+ outshines any other robot vacuum I've tried. Its advanced cleaning capabilities, from precision navigation to powerful suction, make it stand head and shoulders above the rest.One of the standout benefits of owning the Roomba® j9+ is the time it saves me. It effortlessly navigates through my home, tackling dirt and debris with efficiency. I can trust it to maintain a clean space without constant supervision. Considering the exceptional performance and convenience, I would undoubtedly invest in the Roomba® j9+ again. It's a long-term solution to keeping my home consistently clean without the hassle wholeheartedly recommend the Roomba® j9+ to anyone in search of a reliable, intelligent robot vacuum. Its performance speaks for itself, and I can't help but share my positive experience with friends and family.The Roomba® j9+ has made a significant difference in my daily life, and I couldn't be happier !!!!!!!!!!!!!!!!!!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Nahessa, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Nov 20, 2023
Marry antuanette
5 out of 5 stars review

Must have for a better life!

[This review was collected as part of a promotion.] I am so happy with my new Roomba j9+! I have an old robot vacuum and am annoyed i constantly have to empty it. This new self emptying Roomba is a game changer! I turn it in through the app while I'm at work and it vacuums my entire first floor itself without me emptying it. The battery lasts for long. The vacuum is very smart at drawing maps and navigating through the house. Mopping feature is another great add on. I have two dogs and have to vacuum daily. I just can't express enough how having this new Roomba changed my housework. So easy to use!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Marry, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Sep 6, 2021
Rebecca S.
5 out of 5 stars review

This roomba vacuum is abs

[This review was collected as part of a promotion.] This roomba vacuum is absolutely fantastic. It is actually quieter than one of my older units and glides gracefully across the room. It has a camera on the front that is able to scan the location and will start to remember where it should and shouldn't go. The rubber rollers underneath are very convenient when it comes to cleaning. I just pop them out and remove any hair and lint wrapped around it by rolling it off. No longer need to cut the pieces of hair trapped in the brush rollers. I would definitely recommend this vacuum to anyone and everyone!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Aug 10, 2022
Sam
1 out of 5 stars review

Roomba plays music all night starts randomly

This new roomba I got is worst than the first. It randomly starts all night, playing it's charms to wake me up. I emailed for help and sent videos. They never responded. Then, on top of that, it will NOT clean in front of my bed or this random spot in the floor. I live in a studio apartment. It's. One. Room. How can that be this hard? I feel like this is worse than my first roomba that sucked up cat vomit. This one hasn't done that thankfully but it crashes into everything. Like it's scratched and cracked open in the front because it hit my walls THAT hard. I think the company just sends a worst replacement if they "help" you. This was so much money. I had the 600 series in 2015 and it was WONDERFUL. It did what it was supposed to do. I feel like the more advanced things get, the absolute worst problems they get too.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Sam, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Jan 9, 2024
JT
1 out of 5 stars review

Should come with complimentary ear plugs at a bare minimum

If you are deaf and want a vacuum that is so loud it will shake the walls of your house to alert you when it empties itself, then this is the product for you! If you are okay with your roommates resenting you and starting a group chat to talk about you behind your back because they hate you for buying this vacuum this is the product for you! Apparently, the genius' at irobot decided that the number one thing people dislike about new vacuums is how quiet they are so they totally flipped the script and provided us consumers with a Roomba whose self-emptying sound rivals the sound of fighter jets taking off. I used to live in a 4 person apartment and our roommate insisting on using this screaming vacuum monstrosity is the reason why we now live in a 3 person apartment. If I were to kill myself this Roomba would be featured heavily in my note, if you purchase this roomba it will destroy any quality of life you might have had.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi JT, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it. We have just e-mailed you, so we can provide you with a proper solution.

Sep 8, 2021
AmandaR
5 out of 5 stars review

The best kind of technology!

[This review was collected as part of a promotion.] This vacuum works better than I had imagined. For such a small machine, it picked up a lot of dust and debris. It rolls around from place to place, avoiding obstacles and did not roll down the stairs. It has a light and little "feelers" that keep it from going where it shouldn't go. It even went under the bed and came back out without my having to intervene. It didn't tangle with my electric cords either. All controlled from my phone app too! I love this product.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jan 6, 2022
Jules
2 out of 5 stars review

Not impressed

I received this as a Christmas present. Was excited to try it as we have dogs and hair always needs to be vacuumed up. 1st it took forever to get the mapping done. 2nd it does a horrible job vacuuming up dog hair. It seems to roll it up and then leave it in clumps all over that then i have to pick up or get the vacuum out. 3rd there are areas it can't get to that you still have to get the traditional vacuum. What i like, once its mapped, is you can have vacuum just the rooms you need it to.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Dear Jules, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Jan 14, 2024
15 things live in our home.
4 out of 5 stars review

It's good but...

Still goes offline and then doesn't work. Often when I open the app it needs to be logged into again. There are other companies that seem to have more reliable apps but the j7 is best ad avoiding obstacles, which is really important in our house with a son that simply can't pick up after himself. :-(

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, thank you for letting us know about your experience. We're happy to hear your excitement for our products!