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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 341-350 of 449 reviews
Jan 3, 2023
Reviewer name: Dax the dogo
5 out of 5 stars
5 out of 5 stars review

Great product.

It is great for a family like ours who is always coming in and out. We also have 3 dogs and we use to have to vacuum several times a day. Now with a roomba we can finally stay on top of all our other chores and have more time to hang out as a famliy, and with it's obstacle avoidance I dont have to worry about it getting stuck. To anyone who is thinking of getting one, I highly recommend this product.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Dec 23, 2022
Reviewer name: vee
5 out of 5 stars
5 out of 5 stars review

Best purchase we have made in awhile

We purchased it because i have back issues and can not sweep or mop any longer because it is so painful and yes i would buy it again 10x over. It does and excellent job on our hardware floors. My only regret is that we couldn't afford to buy the model that also mops because of financial issues, the only reason we didn't buy it. If your undecided on getting you one, don't hesitate to purchase it, in my opion

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jan 10, 2024
Reviewer name: Sam
1 out of 5 stars
1 out of 5 stars review

WORST PRODUCT AND CUSTOMER SERVICE

I've had nothing but problems with mine for the last year and a half with internal issues from the company. They are not now doing anything for my product as there is ANOTHER internal issue saying it's not under warranty. Nothing but issues, do not recommend!! Definitely a waste of money now I'm stuck with a useless roomba and they won't do anything about it or offer any type of solution.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Dec 24, 2022
Reviewer name: IB
4 out of 5 stars
4 out of 5 stars review

A very good robot vacuum, mop is so-so

Likes: Vacuum is reasonably quiet eventually gets almost everywhere to pick up stuff I wouldn't normally try to get to with regular vacuum. Dislikes: It can get clogged, even without a lot of dirt pickup. The mop does an OK cleaning job, not nearly as good as a manual cleaning job with a Bona mop. It can't do any "scrubbing". But it is very efficient in its use of cleaner.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jul 23, 2022
Reviewer name: Dan D
1 out of 5 stars
1 out of 5 stars review

Was Good for 7 Months

We bought this vacuum 7 months ago and worked great for 7 months. Now we have constant issues of it not vacuuming in areas it's supposed to do during a job. It misses areas that it's supposed to do. I have reset this vacuum already to start fresh. It always throws errors and constantly not doing it's job. Then I have to search for it and put it back in the dock. I am highly disappointed with this vacuum! I could vacuum my house better and a shorter amount of time than this thing!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Dan, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.

Apr 12, 2024
Reviewer name: jamisonb1
5 out of 5 stars
5 out of 5 stars review

Worth the price tag!

[This review was collected as part of a promotion.] I grew up using a broom, a mop, and a traditional vacuum cleaner. Fast forward several decades and we now have products like Roomba. I plugged in the charging dock, set up the Bluetooth app and within minutes I was able to use it. Roomba will take a long time when you first “map” your house. Our downstairs took about 45 minutes. However, the next time it ran was about 30 minutes. It is strong enough to move something in the way (such as a pair of shoes), smart enough to go over lips and edges of a raised surface, but will maneuver around other objects. Be mindful that if there is a wall or table of some sort, Roomba will bump into it, adjust its angle, then repeat the process until it moves around it. Keep this in mind if you have a vase on a console table or something like that. The self emptying thing is cool, but you still have to empty the bag in the trash. I had to grab clumps of hair by hand while the smaller debris could be dumped out. Overall, I love it. However, I will still keep my broom and vacuum for quick cleanup. I see the Roomba being a good scheduled cleaner throughout the week (can be programmed). Also, it is pretty loud so keep that in mind.

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Dec 31, 2022
Reviewer name: Kuppamma Mom
5 out of 5 stars
5 out of 5 stars review

True Savior

Love love my Roomba. A true savior for our home. We have a lab retriever who sheds a lot. Roomba does its magic every time by picking up the hair and leaving a clean tile floor. I used to spend nearly 2hrs in sweeping the floor. But now with Roomba , I start the vacuum task with an App literally from anywhere and use the 2hrs for my walk/run time . Excellent product and a great value add if you are looking to increase quality time for you and the family. Note: I tried the Vacuum plus Mop combo initially but not satisfied with the mopping functionality. Hopefully that's improved over time. Currently I use only the vacuum feature.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jan 11, 2024
Reviewer name: Vanessa
1 out of 5 stars
1 out of 5 stars review

It doesn't do what us supposed to do

I bought this product a few years ago. I bought this specifically because it was supposed to avoid "obstacles" and pet messes. It never has avoided the messes. It goes through it causing me more cleaning than need be. I had moved recently making my elder cat bot use her box, and at least once a week, I have to thoroughly clean the robot and shampoo the carpets and clean the floors throughout the house since I don't notice until I get home after work. This is my my replacement since it has done it before to a point of not charging or running. The feces gets stuck in the tires which are impossible to clean. So it smells like literal crap every time it runs. I do the maintenance and change everything as I should, but it's higher maintenance than doing it the old way. Avoid this contraption if you are intrigued because it avoids messes.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Vanessa, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Dec 15, 2022
Reviewer name: Kelleytoons
5 out of 5 stars
5 out of 5 stars review

I wish I had gotten this a year ago

This robot (Minerva for us) has changed our lives - making our house actually clean again. As old people we have neither the time nor energy to vacuum as much as our house (with three cats) needs, but Minerva does it for us and does it perfectly. My only sadness is it appears iRobot isn't selling the i7 anymore (why!?). If anyone wants a *perfect* vacuuming robot, they need to pick this up before it's not available anywhere.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Sep 6, 2021
Reviewer name: Kasee W.
5 out of 5 stars
5 out of 5 stars review

This irobot vacuum is abs

[This review was collected as part of a promotion.] This irobot vacuum is absolutely amazing and made cleaning my house easier and more efficient! Set up was extremely easy and cleaning started almost immediately. The obstacle detection was extremely useful and I highly suggest the vacuum to everyone.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364