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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 311-320 of 449 reviews
Sep 10, 2021
Reviewer name: Angel
4 out of 5 stars
4 out of 5 stars review

Great Robot Vacuum!!

[This review was collected as part of a promotion.] This is a great robot vacuum. I love that it maps area, but it is louder than my previous one. It does a great job of getting over area rugs and furniture. It does have a very large dust bin, which is great. I love this vacuum and use it frequently.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Nov 27, 2023
Reviewer name: dcrompton
5 out of 5 stars
5 out of 5 stars review

So many awesome features!

[This review was collected as part of a promotion.] We got the J9+ to replace our J7 we were using on our main floor of our home. We of course will keep the J7 and move it to our basement because why not have 2 roomba's when they work so great. I already knew how the mapping worked so it was simple enough to get the new roomba onto my app and start the process. I was pleasantly surprised when it only took about half the time as my other one did! I noticed the suction on the J9 is a lot better and it holds a charge quite a bit longer but I was most excited about the emptying station as my J7 did not have one. When I say that thing is convenient, OMG I mean it! I love that I don't have to empty something constantly. Overall I find this roomba to be the best one I've gotten so far and I can't wait to see what else they come up with in the years to come!!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Dcrompton, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Sep 6, 2021
Reviewer name: Laurie D.
3 out of 5 stars
3 out of 5 stars review

Great tool for additional

[This review was collected as part of a promotion.] Great tool for additional cleaning/maintenance around the house. Love that it cleans when I don't have the time, but with an infant in the house, it's too loud to run when she's sleeping and it doesn't clean quickly enough. It took multiple charges for it to clean a space that I could have vacuumed in just a few minutes. It also missed spots and needed assistance in certain locations as it would get stuck, suck up a curtain, or be unable to get past an obstacle.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Nov 30, 2023
Reviewer name: TSharpMom
5 out of 5 stars
5 out of 5 stars review

Best iRobot Vacuum Ever

[This review was collected as part of a promotion.] The iRobot Roomba j9+ Vacuum has out done itself in all expectations. It is so easy to use and clean my floors, and the fact that I can set a schedule and not have to worry about vacuuming my floor is a huge time saver. To be honest it cleans about 97% of my floors and does an amazing job. Benefits in owning a Roomba j9+ Vacuum: 1. Completely customizable and use though the app 2. Set a schedule though the app when and where you want it to clean 3. Easy to navigate any issues/troubleshooting 4. The app allows you to customize and name rooms to clean such as kitchen, living room etc.... 5. The iRobot takes pictures of obstacles and you can view in the app 6. Moves easily over my carpet, tile and laminate flooring 7. It tells you when something needs to be changes or replaced 8. The cleaning station is amazing and keeps all the dirt and dust away 9. The battery power lasts my whole cleaning which takes about 1hr 24 mins 10. If I don't want to use the app, I can take my iRobot 11. No longer have to sweep and vacuum due to the type of floors I have. Con's 1. It doesn't go up/down stairs 2. My animals think it's a toy 3. Little noisy if you're watching TV while it's running 4. It's doesn't like the pellet cat litter Overall, I would buy this product over a standard vacuum any day. I highly recommend the iRobot Roomba j9+ Vacuum, I love that I know longer need to get off work and sweep/vacuum my floors.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Jan 17, 2024
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Could be greatly improved

The battery never lasts enough to do a total home cleaning and I live in a very modest 1600sq foot house. You also need to have the lights on in all the rooms while it works so that drives up your electricity costs because it takes very inefficient paths to get the cleaning done. its dust bin is incredibly small as well so you will have to babysit it to make sure it's still sucking up dirt and dust. You can turn the feature off to stop when its dust bin is full, but what use is that? The vacuum would just be essentially leaving dirt and dust in the carpets. I was trying to buy something that was headquartered in the USA, but sadly this has let me down compared to the other brand I had before this unit.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Apr 8, 2024
Reviewer name: Annoyed customer
1 out of 5 stars
1 out of 5 stars review

Very glitchy and takes rebooting a LOT, do not recommend!

When it works it is great. The sensors are very finicky and will always say it has some sort of malfunction. I have to reboot and restart sometimes twice a week. The brushes are always getting tangled and have to be cleaned out almost very use. Dust will get on the sensor and then say it needs fixed when really it just needs wiped off (like almost every use).

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Jan 5, 2024
Reviewer name: L
1 out of 5 stars
1 out of 5 stars review

They messed up, shouldn't ask me for a review

At first everything was fine. I have the j7+ and brava mopping robots. That like $1000 total. Then I purchased Protect+ which adds enhanced and expedited support, free replacement. That's $200 per month unit. Skip to a year and I start having issues. They both drop from wifi requiring me to reset the units to reconnect them. Roomba has communication issues with the docking station and the brava fails to undock sometimes. I emailed support, and it took them 20 days to respond. They provided steps to complete - I already did. These are the steps the app tells you to complete when it tells you there's an error. I explained I have performed all steps and to escalate me issue to the specialist. That was 10 days ago. Mediocre products for price, support not available even if you pay. Then they asked me to review them. They screwed up.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi L, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Sep 6, 2021
Reviewer name: Michelle S.
5 out of 5 stars
5 out of 5 stars review

The iRobot was easy to se

[This review was collected as part of a promotion.] The iRobot was easy to setup and connect with the app. Once the initial mapping was done it was simple to setup up the room zones even though the robot was able to map some rooms independently. Setting up jobs and a schedule for the robot was easy and worked great. Cleaning the robot was easy and doesn't make a mess in the process. I used to have to vacuum every single morning and now with the iRobot I can set up schedules to take those chore away from me.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jan 11, 2024
Reviewer name: Dog person
3 out of 5 stars
3 out of 5 stars review

Works OK

I use this vacuum to clean a 25 by 25 foot room. The floor is tile, with a .2 inch grout gap between tiles. The machine does not like to go over the gaps. It makes a thunking noise at every gap, and sometimes turns a bit. After a while it will get lost. This was remedied (mostly) by sticking a felt pad to the underside of the vacuum. The felt pad slides along the floor, barely touching. When the rear wheel hits a tile gap, the pad supports vacuum, so the constant thumping isn't nearly as bad as it used to be. With 2 dogs that shed a lot, the vacuum is used every day, and the vacuum itself needs to be cleaned weekly. Sometimes more often than that. Large clumps of fur will clog it on occasion. This vacuum would be fine on a smooth floor with no dogs.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Nov 20, 2023
Reviewer name: Naveen
5 out of 5 stars
5 out of 5 stars review

Roomba® j9+, A Solid product

[This review was collected as part of a promotion.] From the moment I got it, the setup was easy and was able to get the app rolling in less than 5 minutes. I then let it map my home and was able to see that it did not miss any rooms. I have had other products before which had taken multiple mapping tries but Roomba J9+ did it in one attempt. Once the mapping was done, I was able to quickly schedule the cleaning routine. It has been 4 weeks since I have had this and all I can say is that it has freed up my time from cleaning. I now have to get one for the second floor. Best part is that it auto-empties itself after it has done the cleaning. Other thing is the roller. It has one of the best rollers in the market. No more hair tangles to clean. I will be buying one more soon and I definitely recommend this product to all my friends and family. You wont regret it.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Naveen, thank you for letting us know about your experience. We're happy to hear your excitement for our products!