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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 201-210 of 449 reviews
Jan 9, 2024
Reviewer name: JT
1 out of 5 stars
1 out of 5 stars review

Should come with complimentary ear plugs at a bare minimum

If you are deaf and want a vacuum that is so loud it will shake the walls of your house to alert you when it empties itself, then this is the product for you! If you are okay with your roommates resenting you and starting a group chat to talk about you behind your back because they hate you for buying this vacuum this is the product for you! Apparently, the genius' at irobot decided that the number one thing people dislike about new vacuums is how quiet they are so they totally flipped the script and provided us consumers with a Roomba whose self-emptying sound rivals the sound of fighter jets taking off. I used to live in a 4 person apartment and our roommate insisting on using this screaming vacuum monstrosity is the reason why we now live in a 3 person apartment. If I were to kill myself this Roomba would be featured heavily in my note, if you purchase this roomba it will destroy any quality of life you might have had.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi JT, we're sorry to hear that your Robot is experiencing such a complex issue, and we'd love the opportunity to help out and resolve it. We have just e-mailed you, so we can provide you with a proper solution.

Jul 15, 2022
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Best Robot Vac Yet!

I use the J7+ to clean a large home and it is the closed thing to hands off vacuuming that I have used yet. iRobot keeps improving its products and the J7 is better than the i7 and 960 I previously used in this space. I also have it paired with an M6 mop and the two work great together.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Dec 16, 2022
Reviewer name: George Michael
5 out of 5 stars
5 out of 5 stars review

Incredible!

Always thought these machines were a gimmick and never wanted one. My wife really wanted one so, out of my love for her, I bought the J7. I deep cleaned the first time I ran the J7 because I wanted to prove to myself how pointless this robot was going to be. I mapped the house and then sent it on its first mission to prove me wrong.....and turns out....I was SOOOO WRONG!! The J7 picked up so much it's first time running I had to empty it's bin and it went back out to finish the poor job I had apparently done! I was literally shocked to see what it had picked up and it was very efficient on its route. I now run the J7 once a week and it always fills it's bin up and surprises me! My wife loves it and I think I might love it more! Thanks Roomba!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Sep 25, 2022
Reviewer name: Teddy
3 out of 5 stars
3 out of 5 stars review

Errors

This product is great when it is working I have 2 dogs who shed a lot and it has helped a ton. But now I'm constantly getting error 26 and 30 and for an $800 price tag I'm already having to replace a major part such as the cleaning module head after less than 6 months of use. I can't recommend this to someone since the maintenance is costly and the price tag is high. It works great when it's working.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Teddy, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.

Aug 21, 2022
Reviewer name: Hoodwinked
1 out of 5 stars
1 out of 5 stars review

DO NOT buy this product or subscribe to iRobot Select

If I could leave zero stars, I would. YIKES. I am EXTREMELY disappointed in this product and would not recommend to ANYONE. In fact, I discourage coworkers, friends and family who are considering ANY iRobot purchase. Because of insufficient cleaning, constant maintenance and the fact that it hardly ever completes a cleaning cycle, I have an additional chore. AND I still have to vacuum to keep my floors clean. UGGGGGG!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Jul 19, 2022
Reviewer name: Joe
1 out of 5 stars
1 out of 5 stars review

Absolutely disappointed!

Bought a J7. Was working fine for 2 months, and all of a sudden, it was useless with error 26. Recieved a replacement cleaning head module, it worked twice, and now, getting error 30. Waiting for another replacement cleaning head module. Wish I new I'd be having problems before wasting money on this product.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Joe, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.

Sep 24, 2022
Reviewer name: Army veteran
1 out of 5 stars
1 out of 5 stars review

The robot is very loud. Never completes cleaning

First of all, I am currently pregnant and my husband purchased the robot for me as a helper. However, newborns are sleeping like ALWAYS so basically I won't be able to use it AT ALL. Secondly, roomba NEVER completes cleaning without getting stuck. Overall dissatisfied. I regret that we paid so much for such a poor product.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Feb 3, 2022
Reviewer name: CMS
5 out of 5 stars
5 out of 5 stars review

Best thing I've ever purchased

I recently purchased the J7+ to replace my 692 model and I just love it. How can you not love having something vacuum for you while you are free to do other things? The reason I bought the J7+ was because I wanted a mapping feature and also the emptying feature and both work remarkably well. I can tell roomba to just vacuum a certain area and I don't have to babysit it and I'm confident it will do a great job and it does. I never should have waited so long to buy my first roomba and it only took me a year to upgrade that once I got a taste of what it could do. It's THE best investment I've ever made.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Nov 23, 2022
Reviewer name: Rosie
5 out of 5 stars
5 out of 5 stars review

So much quieter than the 980 we upgraded from

We purchased a roomba 980 in 2016 but we couldn't use it on a regular basis because I work days and my husband works nights and it was incredibly loud. We could only stand to run it when nobody was home. We purchased the j7+ today and are so happy with how quiet it is. We will now be able to run this daily even if one of us is sleeping. So excited that my floors will be free of cat hair every day!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Dec 28, 2022
Reviewer name: Stella
5 out of 5 stars
5 out of 5 stars review

Keep your carpets and floors clean

Welcomed my new cleaning lady iRobot. We named her Stella. You program your iRobot to clean the carpet and floors. It will clean you whole house or certain rooms. Just select which room or rooms to clean. I turn on Stella when I do errands and when I come home my carpet and floors are clean. Saves so much time to do other things. You will love this Roomba J7.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364