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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 181-190 of 449 reviews
Dec 4, 2022
Reviewer name: CaboGirl
5 out of 5 stars
5 out of 5 stars review

Wish I had the new one that detects dog poo

I loved my Shark. We have 90% luxury vinyl plank and 10% carpet. We have a dog and live in the country where we bring in fine dirt on our shoes. The Shark worked great for us. It was scheduled to come in every day and it ran for hours. We had it empty every 30 minutes, charge, and keep going. Our dog never has accidents.....until one day in September. My husband was outside blowing leaves and our dog was inside. She pooped on a rug that was under our kitchen table. The Shark ran over the poop, dragged it around, and I'm guessing it tried to empty at least twice. It was not a pretty site or smell. We shared our story and pictures with family at Thanksgiving and everyone had a great laugh. We had to throw everything away, but plan to purchase a new one once we save money.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Aug 9, 2022
Reviewer name: Kaseybugs
1 out of 5 stars
1 out of 5 stars review

Unfortunately

The iRobot got stuck for the 1st time in one of the bedrooms. It dug into and tore up the carpet and iRobot will not pay for the replacement of the carpet in that room. Told me because of the type of carpet (loop type carpet) that it's not the iRobot's fault but could not nor did not direct me to where this is written. iRobot offered to mail a new iRobot which is kinda funny since they said it shouldn't be used on loop type carpet.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Apr 24, 2024
Reviewer name: natyazevedo
5 out of 5 stars
5 out of 5 stars review

Just perfect! My new best friend ♥️

[This review was collected as part of a promotion.] Outstanding robot, I’m so so impressed with how quickly the J9+ Self emptying Robot Vacuum was able to map my hole house. The robot is a peace of art, so beautiful and modern design and what I like the most in it was that it makes almost no noise. That makes my heart very happy!😃 Cleans all rooms very well and the fact that you don’t need to clean it all the time that you use is amazing! I TOTALLY RECOMMEND THE J9+ Self emptying Robot Vacuum!!!! ♥️

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Jun 6, 2022
Reviewer name: Sabrina
1 out of 5 stars
1 out of 5 stars review

Not charging after 1 month of use

It worked great for the first month. After that, it stopped charging. I have cleaned all of the sensors the way described in the owners manual. I've moved the charging base to different outlets, checked all the power cables. It just won't charge, I can't reboot it because the battery is completely dead. I've tried positioning it on the charging base myself and nothing works.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Sabrina, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Jan 2, 2023
Reviewer name: Robot Ray
5 out of 5 stars
5 out of 5 stars review

I love this product

Our j7+ is an upgrade from our old Roomba we bought well over 10 years ago. While the old one worked very well, this new model is vastly improved. It is so much more powerful we noticed a difference right away. The mapping function is truly awesome, it really doesn't stop until it has covered the whole house and the rollers don't get clogged with our cats hair like the old ones did. And the self-emptying feature works extremely well and is a great convenience. Can't say enough about it. The phone app works well but could stand to be a little more intuitive.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jul 25, 2022
Reviewer name: Justin
1 out of 5 stars
1 out of 5 stars review

Highly Disappointed

Highly disappointed with this product. I bought the j7 and it took months to figure the layout of a 2 bedroom home. Doesn't even vacuum things up and misses problem areas even after it goes over them. Very noisy, not Impressed at all. Definitely would not recommend if you have animals in your house. Not to mention it was running for 3 hours and didn't pick up a single thing of significance, but got stuck because a bag was on the floor in the bedroom that it somehow got around to go in there...

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Justin, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Apr 15, 2024
Reviewer name: lonic1
5 out of 5 stars
5 out of 5 stars review

J9 robot vacuum

[This review was collected as part of a promotion.] The J9 self emptying robot vacuum is amazing. Vacuums on a schedule that you choose. Does very well. You can also choose a setting like lightly vacuum or deep vacuum. Very convenient! A big help in my household.

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Apr 8, 2024
Reviewer name: Annoyed customer
1 out of 5 stars
1 out of 5 stars review

Very glitchy and takes rebooting a LOT, do not recommend!

When it works it is great. The sensors are very finicky and will always say it has some sort of malfunction. I have to reboot and restart sometimes twice a week. The brushes are always getting tangled and have to be cleaned out almost very use. Dust will get on the sensor and then say it needs fixed when really it just needs wiped off (like almost every use).

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi iRobot Customer, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Nov 27, 2023
Reviewer name: dcrompton
5 out of 5 stars
5 out of 5 stars review

So many awesome features!

[This review was collected as part of a promotion.] We got the J9+ to replace our J7 we were using on our main floor of our home. We of course will keep the J7 and move it to our basement because why not have 2 roomba's when they work so great. I already knew how the mapping worked so it was simple enough to get the new roomba onto my app and start the process. I was pleasantly surprised when it only took about half the time as my other one did! I noticed the suction on the J9 is a lot better and it holds a charge quite a bit longer but I was most excited about the emptying station as my J7 did not have one. When I say that thing is convenient, OMG I mean it! I love that I don't have to empty something constantly. Overall I find this roomba to be the best one I've gotten so far and I can't wait to see what else they come up with in the years to come!!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Dcrompton, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Dec 4, 2023
Reviewer name: Stallaa
5 out of 5 stars
5 out of 5 stars review

Time saver

[This review was collected as part of a promotion.] I love that I can use this while getting other things done! Set up takes a bit but is easy. I love the self empty because I hate when I go to vacuum and forgot to empty from the time before. Suction seems good and cleans well. The dock area is as compact as can be.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Stallaa, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.