Customer reviews for Member's Mark 4-Burner Gas Griddle

Customer reviews for Member's Mark 4-Burner Gas Griddle for

Member's Mark 4-Burner Gas Griddle

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4.4 out of 5 stars

stars892 ratings347 reviews

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Showing 271-280 of 347 reviews

Dec 18, 2022

Brenda

4 out of 5 stars review

Verified Purchase

Price drop

didn't like the fact that the price dropped 30.00 right after I bought it

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Jun 25, 2022

Pat

5 out of 5 stars review

Verified Purchase

Great griddle for Father’s Day gift

Quick order and delivery. Slightly longer to assemble than anticipated

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Jul 28, 2024

Lucia

1 out of 5 stars review

Verified Purchase

Stop

Product was damage from the front and on the side. One of the flame takes about 20 min to turn on.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your grill arrived in less than perfect condition! For replacement parts or assistance, don't hesitate to reach out to customer are by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Hope this helps!

Dec 1, 2022

Dude1

1 out of 5 stars review

Verified Purchase

Heavy dragon

To heavy and to many parts

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that the assembly was not to your satisfaction. Your feedback regarding the number of parts and weight of the Griddle has been passed along. If you require any assistance, please don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional.

Sep 11, 2022

Amanda

1 out of 5 stars review

don’t recommend

I bought this griddle not to long ago and have used it 3 times. Only one side works now and the other side won’t lite. Now I’m stuck with a 200 dollar griddle that half works!!! Not a happy customer at all

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. All Member’s Mark items carry a 100% member satisfaction guarantee, so you're absolutely not "stuck" with a purchase you're not happy with! For troubleshooting and/or replacement parts, please don't hesitate to give us a call toll-free at: (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to help you troubleshoot over the phone or provide any replace any parts and send them right to your home. We want you to love your purchase. Please reach out to us, so we can help you get the most out of your griddle!

Jun 3, 2024

Jamie

5 out of 5 stars review

LOVE!

I have had this flat top for 4 years now. We take it camping with us all summer long, use it at home, basically anytime we are feeding a crowd. Works amazing and is still holding up well. We want to buy another one because we entertain alot.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Nov 21, 2022

bob

3 out of 5 stars review

ummmm

Well as I was putting it together and following the directions step to step. A lot of it it didn’t line up and I have to make it fit. I think a different model and such got either mixed or packaged wrong

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that the assembly process didn't go smoothly! If you require an assembly manual, hardware, parts or any other assistance. Please don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to address any issues you're facing.

Apr 25, 2022

3 out of 5 stars review

good economy option

If you’re looking for a basic griddle this will serve you well. Take time to season and prepare the surface. My top (cooking surface) is a little uneven, one high spot and one low spot but it still cooks pretty well.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. Griddles can expand and contract. However if you are experiencing a high and low spot continuously, please reach out to us for troubleshooting. All Member’s Mark items carry a 100% member satisfaction guarantee . If you require any assistance, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the serial number, the product UPC and/or the product description ready to provide to our Member Care Professional

Jul 25, 2022

Peg

4 out of 5 stars review

I would give it a 5 review if you could get a hard cover for it. The cover that comes with it isn’t water proof and causes the griddle to rust. It can be cleaned off with steel wool but would be nice not to deal with that.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the griddle cover has been passed along. Thank you for choosing Member's Mark!

Apr 11, 2024

Brooke Lewis

5 out of 5 stars review

Blown away!

I normally don't do reviews but for this grill I had to! Absolutely worth every penny! We use it for breakfast lunch and dinner. Only thing it's missing is a hard top!

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding the need for a hard top has been noted. Thank you for choosing Member's Mark!