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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars
2,036 ratings2,029 reviews
  1. 5 stars76% (1,547)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (37)
  5. 1 star5% (110)

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Showing 1,621-1,630 of 2,029 reviews
Jan 25, 2021
Reviewer name: PSLarry
5 out of 5 stars
5 out of 5 stars review

Our second LG Laundry Products: The BEST !!!

[This review was collected as part of a promotion.] We have an LG Washer and Dryer in our former home for years. They were fantastic and worked flawlessly. We moved to our new home and just replaced our old upright Kenmore units and got the LG Washtower. It is just great. The clothes are so clean and soft. We didn't realize how well the LG's work until we didn't use them the last year. We're glad to be back.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 26, 2021
Reviewer name: Oscar928
5 out of 5 stars
5 out of 5 stars review

The space savings and controls at easy reach

[This review was collected as part of a promotion.] I got this about 2 months ago, so far it has performed marvelously as my clothes are dry and it does not take as long as my old dryer. The washer is easy to setup and works just great. Here is a picture as it was put in.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 11, 2021
Reviewer name: DLM2021
5 out of 5 stars
5 out of 5 stars review

Great Washer and Dryer!

[This review was collected as part of a promotion.] I love the LG Washtower! Fits into my small laundry closet space perfectly. It is quiet and does an excellent job cleaning my laundry in half the time than my other washer. Love the ThinQ features that allow you to upload additional cycles and alerts me on my phone when the wash and dryer cycles are done. Very happy with this product.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 20, 2021
Reviewer name: LP Colorado
5 out of 5 stars
5 out of 5 stars review

Love the location of the controls!

[This review was collected as part of a promotion.] I've only had my set for a few weeks but so far I really like it; I needed a stackable for my space and was limited by the newer models because most have the controls on top. Being vertically challenged myself, I couldn't reach them without a stepstool. This set has the controls in the middle-- excellent feature! I also really like the quick/short wash cycle. The steam feature on the dryer is great too! The only thing I dislike is the dryer sensors. I use at-home dry cleaning (Dryell or similar) occasionally and this dryer won't let me set it for 10-15 minutes. It doesn't sense anything damp so it turns off after 1-2 minutes. Other than that, I really like the set!

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jul 16, 2023
Reviewer name: Trivi
4 out of 5 stars
4 out of 5 stars review

Troubleshooting

I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 8, 2021
Reviewer name: Aport
2 out of 5 stars
2 out of 5 stars review

Still not fixed

I had the Washtower installed two months ago. It cleans my clothes great! It is a nice design and fits well in my small space. But, I wanted a new-age appliance that connects to Wifi, and this one is still unable to connect. Repairman has been here twice. We think it’s the ThinQ app. It must have problems and service people can’t fix it. I can’t do certain type functions without it. I would not recommend an LG appliance till LG gets this bug worked out.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Oct 21, 2024
Reviewer name: Dfidman
5 out of 5 stars
5 out of 5 stars review

Beautful, quiet and great addition to new home.

We recently received our washer dryer tower. We very much are enjoying its operation. It is quiet and it’s sleek modern tech look fits our ideas of how our home should look. The sale price was quite inviting and delivery with setup was free and easy. It has features we never new existed in this type of home appliance.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hello! We appreciate you sharing your experience with your LG washer dryer tower. We’re glad to hear the LG unit is fitting so well into your home with its quiet performance, sleek modern look, and features you didn’t even know existed in this type of appliance. It’s great knowing the sale price, delivery, and setup all added to a smooth upgrade for your space. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 20, 2022
Reviewer name: Barbara5237
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I bought this unit a year ago upon the recommendation from my contractor. He has owned this same unit for 5 years without any trouble. I love my unit and the washer spins the clothes so dry, that it doesn't take long to dry them

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Oct 26, 2021
Reviewer name: Sharyn1001
3 out of 5 stars
3 out of 5 stars review

How do you move this machine, it is very heavy ...I have it built in to a unit so I have limited access. They gave 2 non slip pads in package where do they go ? Lg should have designed this with handles near the front of the machine on the side! Help with ideas on how to move this monster

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. ^Daphane

Sep 13, 2023
Reviewer name: 6882
5 out of 5 stars
5 out of 5 stars review

Much better than expected!

[This review was collected as part of a promotion.] I've had this combo for 4 months. We have relocated the laundry room to the first floor and needed something smaller. It has been fabulous and has exceeded our expectations for a smaller unit. It handles a king size comforter very well. The cycle is shorter than expected and the settings are accurate.

Review from lg.com
Helpful?78JY9RNCYPY815611355877