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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
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4.5 out of 5 stars
stars2,030 ratings2,023 reviews
  1. 5 stars76% (1,544)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)

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Showing 1,431-1,440 of 2,023 reviews
Dec 20, 2022
Erica76
5 out of 5 stars review

Verified Purchase

Great Unit

I bought this to replace my almost 20 year old unit. I have a bit more space in the closet, but can do bigger loads of laundry.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 18, 2024
Longlade
5 out of 5 stars review

Verified Purchase

The size is perfect

I love this machine, it’s very quiet and the best part is that I don’t need a stool to reach the controls.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 9, 2023
JuliaS1
5 out of 5 stars review

Verified Purchase

All in one washer/dryer unit

I love this appliance. It’s quite, it’s efficient and if there is such a thing it’s the sexiest washer/dryer I’ve ever seen

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Aug 22, 2021
LG failed
3 out of 5 stars review

Verified Purchase

Does not connect to the Internet

WashTower does not connect to the Internet. The repair man who was not trained on WiFi/Internet capabilities of the product.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 15, 2022
JWMii
5 out of 5 stars review

Verified Purchase

Easy to use!

[This review was collected as part of a promotion.] Completely satisfied! Easy to install, easy to use and very efficient.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Sep 21, 2022
JohnnShirley
5 out of 5 stars review

Verified Purchase

Doing great so far!!

We've had it for a couple weeks now. My wife absolutely loves it. She said we should have got this before now. And she normally HATES doing laundry

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 7, 2024
Clajones
4 out of 5 stars review

Verified Purchase

Washer dryer combo

Nice size, easy to use, pretty quiet I had problems with leaking. One hose wasn't connected well. Service came out fixed it. So far so good

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Mar 11, 2021
Holly
1 out of 5 stars review

Verified Purchase

Noisy washer

Making a squeaking noise in washer when running . Very annoying . Called Sams Club twice with no assistance received .

Helpful?78JY9RNCYPY815611355877
reply from LGAnswers

We regret you did not receive support in resolving the issue and we hope that you are willing toallow us another opportunity to assist. Please contact LG Customer Support by direct messagevia Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).You can also call us at 800-243-0000. Please provide your contact information, model/serialnumbers of the TV and date of purchase, and we will be happy to assist you.^Venette

Oct 9, 2022
LaunryWasher
5 out of 5 stars review

Verified Purchase

Very quite machine

[This review was collected as part of a promotion.] We did buy this month ago. I bought after reading it

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Oct 21, 2023
Elliott456
1 out of 5 stars review

Verified Purchase

Unsatisfied

[This review was collected as part of a promotion.] The vibration of my unit ruined my floor with a 1 inch mat under it..

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG Digital Care Team

Hey Elliot! This is not the experience we want you to have with your LG Washtower, and we'd love to help you get to the bottom of this! It is possible that a vibrating Washtower may be caused by an unlevel unit or shipping bolts left in the machine. Please review this article to see if any of these situations apply to you: http://spr.ly/6426udkWs. If you don't find the fix here, please send us a private message on Facebook or Twitter with the handle @LGUSSupport and we'd be happy to lend a hand! ~Ave