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Customer reviews for LG Single Unit Washtower for
LG Single Unit Washtower
4.5 out of 5 stars
stars2,030 ratings2,023 reviews
  1. 5 stars76% (1,544)
  2. 4 stars13% (271)
  3. 3 stars3% (71)
  4. 2 stars2% (36)
  5. 1 star5% (108)

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Showing 1,241-1,250 of 2,023 reviews
May 27, 2021
City dweller
5 out of 5 stars review

Verified Purchase

Great stacked unit

[This review was collected as part of a promotion.] If you need a stacked unit, this is the one. Having all of the controls centrally located is great. The unit is quiet, efficient and easy to understand and use.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jun 14, 2021
bailand2
4 out of 5 stars review

Verified Purchase

Super Modern and Sleek design

[This review was collected as part of a promotion.] We love our washtower. I'm still getting used to the settings and have been unable to connect to our wifi. But overall, the performance is good.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Feb 14, 2022
Greg323
5 out of 5 stars review

Verified Purchase

Solid features, does what it is intended to do.

[This review was collected as part of a promotion.] Got this about a month ago. Does a good job cleaning dirty clothes with very little water, dryer did a king size comforter with no issues. Relatively quiet. Nice overall

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Dec 10, 2022
blehcamper
2 out of 5 stars review

Verified Purchase

Seen better

It's a quiet washer/dryer which I appreciate but getting it delivered was a PITA. The delivery guys scratched my floor, made a mess and it was very unprofessional so I'm not a happy camper.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 8, 2026
Wayla2026
4 out of 5 stars review

Does its job very well.

My wife and I really like this washer and dryer. They are quiet and our clothes come out beautifully. We are 73 years old and have a hard time getting down and retrieving our wash out of the washing machine. I wish they could manufacture a pedestal so it is not so difficult get the wash out.

Review from lg.com
Helpful?78JY9RNCYPY815611355877
reply from LG

Hi, Wayla! We’re glad to hear you and your wife are enjoying your LG Washer and dryer and that they’re keeping your clothes looking great. It’s wonderful knowing the quiet performance and results are making laundry day smoother. We appreciate you sharing how the height of the washer makes it tough to reach inside — feedback like this helps highlight features that could make future LG units even more comfortable to use! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 4, 2025
Sean
1 out of 5 stars review

Can't keep delivery tiimes

I was genuinely excited to finally get my new WashTower, but this entire experience with LG has been incredibly disappointing. They confirmed delivery for December 4, 2025 between 12:30pm and 4:30pm, so I went ahead and booked my condo’s elevators and rearranged my entire day around this appointment. Then… nothing. No updates, no courtesy call—nothing until 4:00pm, when LG finally reached out to say they were running late and asked if they could deliver later. Since that was outside my reserved elevator time, I had to scramble to check with my condo management. They promised to call me back, but they never did. By 5:00pm, I was the one calling them, still hoping the delivery might happen. Instead, I was told—very casually—that they wouldn’t be able to deliver at all. After all the preparation, the time off work, and the inconvenience, I was offered with no reasonable solution. To make things worse, the next available delivery date they offered wasn’t even the next day—it was Saturday. What’s most upsetting is that even after all this, they still couldn’t guarantee that the product would arrive within their delivery window next time. I can’t keep putting huge chunks of my time on hold for a delivery that might not even happen. This experience has been frustrating, exhausting, and honestly really disheartening. I expected better from LG.

Review from lg.com/ca
Helpful?78JY9RNCYPY815611355877
reply from LG CareQ

We are truly sorry and disheartened to hear about your frustrating and exhausting delivery experience. The lack of updates, the missed delivery window, and the subsequent inability to provide a guaranteed and timely resolution are unacceptable, especially after you went to the effort of reserving elevators and rearranging your day. We deeply apologize for the disappointment. Please contact us immediately at 1-888-542-2623 so we can escalate this issue and ensure a confirmed and guaranteed delivery schedule.

Jan 18, 2022
1969Rick69
5 out of 5 stars review

Verified Purchase

Works great!

[This review was collected as part of a promotion.] Saves a lot of space and very efficient! Very quiet running

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Jan 8, 2022
Sweet1
5 out of 5 stars review

Verified Purchase

Beautiful

[This review was collected as part of a promotion.] Love my unit it’s amazing still learning different things on it

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Apr 26, 2022
Doug0217
5 out of 5 stars review

Verified Purchase

Easy to use very efficient

[This review was collected as part of a promotion.] Own it about 6 months The best washer and dryer we owned

Review from lg.com
Helpful?78JY9RNCYPY815611355877
Apr 5, 2021
Nline123
5 out of 5 stars review

Verified Purchase

Awesome unit

[This review was collected as part of a promotion.] Works wonderful. Saves space. Great features. Love the app. Sleek design.

Review from lg.com
Helpful?78JY9RNCYPY815611355877