Thank you for sharing your experience with us. We understand that the LG Dishwasher (LDFC2423V) model, didn’t meet your expectations due to the loud noise. We strive to provide and ensure every LG product performs at its best, and we'd love the chance to assist you further with this.As a first step, we recommend checking the washer's level and ensuring it's placed on a solid, flat surface. Sometimes uneven installation can lead to excess noise during operation. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351.If you'd like, please send us a private message on social media @LGUSSupport so we can explore additional troubleshooting steps and discuss possible solutions with you directly. We appreciate your patience and look forward to assisting you. ^Juvy

Hi, Elizabeth. Thank you for reaching out and sharing your experience with the LG Dishwasher (LDFC2423V) model. We understand the importance of having a dishwasher that’s easy to load and operate.<br /><br />One helpful step you can try is adjusting the upper rack height to its alternate position. This can create more space for larger items on the bottom rack and may help improve loading flexibility. You can also angle items differently on the tines to make better use of the available space, as this model’s rack design supports multiple loading patterns. For more guidance, visit https://www.youtube.com/watch?v&#61;JCfwVIU18LQ. <br /><br />We’d be glad to take a closer look at your setup and assist further. Please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so our team can help directly. ^Juvy

Hey Chanel! We appreciate you sharing your LG Dishwasher experience. Ensuring your dishes stay clean and ready for your next favorite meals or drinks is important, so we'd love to help. If you find that the water in your cycles is too hot or too cold, we recommend checking out our guide at https://www.lg.com/us/support/help-library/dishwasher-water-too-hot-or-too-cold--20150995684577 to get started. We also have a handy guide available at https://www.lg.com/us/support/help-library/not-drying-dishwasher--20150933408322 to help improve the drying. It's also worth noting that this model does not contain the LG ThinQ Smart Diagnosis feature. If you still need help, please get in touch with us via email at lgdigitalcare@lg.sprinklrsupport.com with your contact info and model number. We'll gladly help out more! *Joseph

Hi there. We understand you're having issues with your dishwasher, and we'd like to ensure you get the best experience your dishwasher has to offer. Please allow us to assist! First, please make sure you're using enough rinse aid. Not using enough rinse aid is a common reason our customers experience drying issues in our dishwasher. If you're using a 2-in-1 detergent and rinse aid tablet, please consider separating them. Should you need further assistance, please reach out to us on Facebook and Twitter at the handle @LGUSSupport. Please include your phone number and dishwasher info. (model and serial number) in your private message to us. We're ready and available to help! ^Chris