Customer reviews for LG Front Control Dishwasher with Dynamic Dry forMember photos
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Disappointed sam allows shady deceptive contractor
Product not bad, does not dry dishes, no matter what. Issue is with the installation company that Sams contracted out with. First dishwasher was dented by over zealous installers, damage concealed by the big sticker left on. They ran the lines incorrectly and caused extensive damage to my cabinets. They then deceived 2nd dishwasher but sams wanted me to uninstall it and carry to sams club for exchange. Finally they agree ed to pickup. Sams stated on website that installers were licensed dishwasher installer but contractor agreed to send license information and now they say its not true. Sams have rewritten the wording to make it appear they never stated licensed installers. Both sams and contractor are at fault. Do Not let them install but if you do take pictures before and after. Contractor/Martin continues to give run around and refuses to send out licensed contractor for repairs. To me it appears they purposely used the wording licensed installers in an fraudulent manner. Sams states buy before sell ends at certain date but has yet to end from Dec 10, 2025. Will send to CPA and State of Arkansas and Oklahoma for action. disappointed that sams allows shady contractor and deception
Hi there. Thank you for sharing your experience with us. We understand your concerns regarding the installation process and the drying performance of your LG dishwasher (LDFC2423V). To enhance drying, we recommend using the Extra Dry and Night Dry options, ensuring rinse aid is filled, and selecting the appropriate cycle for optimal results. If drying performance continues to be an issue, try slightly opening the door after the cycle to allow moisture to escape.LG Dishwasher - Not Drying Properly - https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758For concerns related to installation, we recommend reaching out directly to Sam’s Club regarding their service providers. However, we’d love to assist you further with your dishwasher’s performance. Please send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Renzo
LG does NOT honor their warranty
This dishwasher lasted a total of 16 months before the top line on the display stopped working. Warranty for parts and labor is one year but specifically, the warranty for the control panel is for 2 years. Contacted LG to get a replacement control panel but they would not ship a new one. Claimed a "technician" had to come diagnose the problem yet there is only one control panel in the unit and it's clearly not working properly. Cost of said technician, $369 which makes zero sense for a $440 dishwasher. So bottom line, LG does not stand behind their products. They will not ship you a replacement part regardless of what evidence you provide them that the part is not working properly and offering to ship the defective part back. After spending close to an hour with their online help chat, nothing was resolved other than guaranteeing that we will NEVER buy another LG product. Stay away from LG!!
Hi, Karl. Thank you for reaching out. We understand the importance of having your LG Dishwasher (LDFC2423V) model supported properly. For display‑related issues on this model, one helpful step is to power‑cycle the unit by turning off the circuit breaker for about 30 seconds, then restoring power to see if the control panel resets and the missing segments return. This can help determine whether the issue is related to the panel or the board connection. For more guidance, visit https://www.lg.com/us/support/product/lg-LDFC2423V.APZEEUS. We’d like to take a closer look at your experience so we can assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Faulty dishwasher, loud, small, error code
I purchased this dishwasher several months ago, and initially it washed the dishes to a shimmery, spotless clean. Unfortunately, that only lasted for fewer than five cycles before I received an error message indicating it wasn't getting enough water. When I contacted the manufacturer, they advised me to reach out to a local plumber. Rather than deal with the hassle, I chose to return the unit and replace it with a Maytag dishwasher, which so far has performed without any issues.
Hi, Jonathan. Thank you for reaching out, and we understand the importance of having your LG Dishwasher (LDFC2423V) model deliver the same reliable performance you experienced during those first few cycles. One step that may help is checking the inlet filter screen located where the water line connects to the dishwasher. Mineral buildup or debris can restrict flow and cause the low‑water message. Removing the hose and rinsing the screen under running water can restore proper filling. For more guidance, visit https://www.lg.com/us/support/help-library/lg-dishwasher-error-code-list--20150933422943. If you’d like us to review the situation more closely, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
I do NOT recommend this washer. Extremely loud, LG couldn't fix it. Sams club customer service was fantastic with a quick return so I could get a different machine.
Thank you for sharing your experience with us. We understand that the LG Dishwasher (LDFC2423V) model, didn’t meet your expectations due to the loud noise. We strive to provide and ensure every LG product performs at its best, and we'd love the chance to assist you further with this.As a first step, we recommend checking the washer's level and ensuring it's placed on a solid, flat surface. Sometimes uneven installation can lead to excess noise during operation. For more information, visit https://www.lg.com/us/support/help-library/lg-dishwasher-common-noises--20151094805351.If you'd like, please send us a private message on social media @LGUSSupport so we can explore additional troubleshooting steps and discuss possible solutions with you directly. We appreciate your patience and look forward to assisting you. ^Juvy
Poor Design
Poorly designed! Shelf's are awkward to load. Most items do not fit well. Front control panel is labeled black on charcoal. This layout does not provide contrast for readability. All in all just not easily usable.
Hi, Elizabeth. Thank you for reaching out and sharing your experience with the LG Dishwasher (LDFC2423V) model. We understand the importance of having a dishwasher that’s easy to load and operate.<br /><br />One helpful step you can try is adjusting the upper rack height to its alternate position. This can create more space for larger items on the bottom rack and may help improve loading flexibility. You can also angle items differently on the tines to make better use of the available space, as this model’s rack design supports multiple loading patterns. For more guidance, visit https://www.youtube.com/watch?v=JCfwVIU18LQ. <br /><br />We’d be glad to take a closer look at your setup and assist further. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can help directly. ^Juvy
Exceptionally quiet.
Runs extremely quiet, better than anticipate, capacity is great and cleans well. Drying could be better but then Consumers indicated it was a notch down from the best. I would definitely order this model again.
Hi! Really appreciate you sharing this! — sounds like your LG Dishwasher is hitting all the right notes with its quiet performance, roomy interior, and strong cleaning power. We’ll make sure your feedback about the drying performance gets passed along to our product team. If you ever need anything down the road, you can always reach out to @LGUSSupport. ^James
Good till it breaks
Worked great until year later when stopped working and LG wants to charge $550 labor to come replace the one part that was supposed to be still under warranty. Horrible company.
Hi, there. Thank you for sharing your experience with your LG Dishwasher (LDFC2423V) model. We want our appliances to provide long-term, dependable service in your kitchen, and we understand how you felt regarding the labor costs associated with a part replacement outside of the initial warranty coverage period. For this model, checking the drain path and running a quick diagnostic cycle can help, as some error conditions may resemble part failures and can be fixed without a full repair visit. Ensuring the inlet valve and filter area are clear can also restore normal operation if the issue involves water flow. For more guidance, visit https://www.lg.com/us/support/product/lg-LDFC2423V.APZEEUS. To address your warranty and service labor issue, please email our specialized team at lgdigitalcare@lg.sprinklrsupport.com with your previous service request numbers or your dishwasher's serial number for further assistance. ^Juvy
Verified Purchase
Questions
[This review was collected as part of a promotion.] First time I ran dishwasher I set it on Auto and got error message 6E. Troubleshooting didn’t help. Has run fine on Normal since. What does this mean? Loading instructions assume all plates on bottom rack. Need more info about loading bowls, pans, etc. I don’t wash that many plates
Verified Purchase
Product is adequate
[This review was collected as part of a promotion.] I replaced a dishwasher that wasn't working well, but I have come to wish I repaired it instead of scrapped it. These are my issues: the top shelf comes off its track easily, and is then hard to get back on track; condensation sometimes forms on the top of the door, sometimes enough to form a puddle on my wood floor; 2 of the rows on the top shelf are so narrow that half of my glasses don't fit; and the middle section of the bottom shelf is sometimes not very useful because of the lack of supports.
Hello there, we are extremely regretful that this has happened. We'd like the opportunity to change your experience for the better. Thank you for bringing this to our attention. We look forward to hearing from you in order to correct the issues that you have mentioned in this review. ~Tanisha
Verified Purchase
Zero Complaints
[This review was collected as part of a promotion.] I've read reviews about noise and poor drying, but I haven't had either problem. The sound level is low enough to forget about, the drying is perfectly fine, and I'm impressed by the cleaning job. I honestly can't think of anything to criticize.