Customer reviews for LG 6.3 cu. ft. Freestanding Electric Range with Air Fry forMember photos
LG?
[This review was collected as part of a promotion.] Buying all new appliances at once and you won't hook up copper lines to your new plastic lines. We had to hire that done. At time of arrival. Then after all hooked up. Range wouldn't work. Had to make many phone calls to get replacement two weeks later. Made our lives very uncomfortable. New range is now working. Refrigerator has wrong handles and missing a leveling leg. Had to use a wood shim to level
Hi Ronald! Thanks for telling us about your LG Range and Fridge experience. Ensuring our deliveries and installations are easy and smooth for our valued customers is important, so your feedback is incredibly insightful! We're glad to hear that you were able to get your range running smoothly, and would love to look into the missing leveling leg and incorrect handles on your LG fridge on social media @LGUSSupport. Please send us your contact info and model number. We're here to help! *Joseph
Don’t buy!
Not happy with our new stove at all. We’ve had the stove for about a week now and it already has metal scratches on the cooktop. I followed the prep instructions and polished the stove top with cream cooktop cleaner that is recommended in the manual, prior to use and we’ve been super careful when placing pans/baking sheets on the stove top and it still has gotten scratches. I’ve polished the cooktop multiple times and the scratches remain. Going back to the retailer tomorrow to see if we can exchange for a different brand.
Hey Jen. Thank you for taking the time to tell us about your experience with your new stove. While scratches can sometimes result from cookware materials or residue left on the pans, we want to ensure you have the best experience with your appliance. Send us a private message on social media @LGUSSupport, we can guide you through further care tips or discuss your options. We'll be here for you. ^ Diego
Defective
[This review was collected as part of a promotion.] I bought 6 months ago ..I have had multiple service calls and it still isn't right. They are replacing the front right heating element and circuit relay again. Fingers crossed this gets it working properly and it's not a lemon.
Thank you for sharing your experience with us Daniel! We appreciate your patience and are excited to see that the fix is on the way. We’re confident this will bring everything back to perfect working order, and we're cheering you on as we move closer to a seamless experience. If you need any assistance or have questions along the way, don’t hesitate to reach out. We're here to ensure you're completely satisfied! ^Anthony
Every product we bought
we bought a washer and dryer, stove, dishwasher and microwave oven. Wach one has broken down after six months, and good luck getting anyone to fix these. We spent two hours online just to get a repair ticket!! Buy another brand! Even writing this review is a pain, because all their words at the end of this page are overlapped!
Hey there! Thank you for sharing your honest review with us. Your loyalty is greatly appreciated! Crafting long-lasting products that you can place your trust in, backed by fast service, is what we always strive to provide, so your feedback is greatly valued. We'd love to have the opportunity to look into your scheduled appointment for any additional updates or insights we can provide! Please get in touch with us on social media @LGUSSupport with your contact information and model number. We're happy to help! ^Joslyn
Nice stove,but inexperienced installation.
I really like my new LG stove with air-fry. It heats quickly and provides plenty of room. My delivery was supposed to be between 3-6. They showed up at 9 pm. The delivery guys took the safety bracket off my wall and said the new ovens do not need it to keep from tipping forward. They also indicated that the unlevel surface next to my countertop was normal. Now, all my baked goods come out uneven. The glass top scratched the first time I used a sauce pan on it. My review is mainly on the delivery and is not focused on the quality of the appliance.
Disappointing Purchase
[This review was collected as part of a promotion.] I bought this oven in November 2021, and it has been nothing but trouble. The markings on the dials have completely worn off, making it impossible to know what setting the stove top is on. To make matters worse, only one burner works now. This is unacceptable for an appliance that is just a few years old. I regret my purchase and will not be buying LG products again.
Hey there! We would love to see what options we could take to get your burners lit again! You can check why your burners won't light via this helpful article: https://shorturl.at/QOtuc. If you happen to have additional questions about your range or anything LG, let us know on social media @LGUSSupport. We got your back! ~ Ryan
Giving it time.
I have had this for about a month now. It is really good with thn single or dual burner, only . It says Ultra Heat/Power Boil. I guess it means just that?? It would be nice to use two front burners. The top is much harder to keep clean than my last stove.
Hi there! Thank you for sharing your experience with us. We understand your situation and are glad to hear you're enjoying the performance of your LREL6323S range, especially with the single and dual burners. Regarding the Ultra Heat/Power Boil function, it is designed to provide high heat for faster boiling and cooking, but it might not always be suitable for both front burners simultaneously due to the design. To help with cleaning the top, we recommend using a cooktop cleaner specifically designed for glass surfaces to help make maintenance easier. https://www.lg.com/us/cooking-appliances/lg-lrel6323s-electric-range-with-air-fryer#pdp_specs Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you with further tips and solutions. We appreciate your patience. —Renzo
big disappointment
We bought it a year ago but just using the oven now for a Christmas dinner. After all the food was heated I wanted to keep them warm in the oven. The oven rack fell to the bottom of the oven. Lucky the food did not spill out of the warming dishes. This is the second range I bought in the last 12 years. Same problem in both ovens. How do I find a range with good oven racks????
Thank you for reaching out and sharing your experience with us. We 're sorry to hear that the rack fell while warming out your food and it must be a disappointment. Please do reach out to our LG CareQ Team at 1-888-542-2623 and our team will be more than happy to help you. Your feedback is essential in helping us enhance our products and functionalities. We regret for any inconvenience this situation has caused and remain dedicated to resolving your concerns.
It’s nice having a smart appliance but sometimes using the app is not very user friendly. The bottom left burner (ultra-heat?) does not regulate the heat properly AT ALL. Even if you have it on the lowest setting it will spike in temperature. We have had a few close calls because of the element which is worrying given we have animals and are starting a family. Thinking about it, I would not feel comfortable having someone other than my wife or myself use the stove because they will burn my place down if they use that element.
Hi there. We appreciate you letting us know about your experience and we are saddened to hear that you had encountered unusual performance from the LG product. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better option for your situation. We sincerely apologize for this inconvenience and we'll be looking forward to resolving your concern.
Lovely Range
Our new range has a great sized oven. It’s easily accessible and easy to clean. Temperature control is very precise. The variable burner size is nice to use. However, the cooktop should be cleaned immediately if spills occur or they become difficult to remove.
Hey Lee. Thank you for your feedback on your LG range. Your new LG range is built for both performance and convenience! The spacious oven offers easy access and simple cleaning, while precise temperature control ensures perfectly cooked meals every time. The versatile burner sizes make cooking more flexible, whether simmering or searing. For the best care, check out these tips and tricks: https://shorturl.at/PCBe8. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! 🙂^David #LifeisGood