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Customer reviews for SAMSUNG 85” Class QN90FD Series 4K Neo QLED Smart TV for
SAMSUNG 85” Class QN90FD Series 4K Neo QLED Smart TV
4.8 out of 5 stars
stars
388 ratings388 reviews
  1. 5 stars85% (329)
  2. 4 stars11% (43)
  3. 3 stars3% (10)
  4. 2 stars1% (4)
  5. 1 star1% (2)

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Showing 51-60 of 388 reviews
Jul 20, 2026
Reviewer name: Bobs
1 out of 5 stars
1 out of 5 stars review

Very disappointed!

[This review was collected as part of a promotion.] I am very disappointed with this television. I have been a Samsung fan for years, and did a good deal of research on this model, but it doesn't have accurate color, is very dark, and the sound is terrible. I have not yet tried to adjust the set myself, but I shouldn't have to - I never t ouched my prior Samsung.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
reply from Samsung Advisor

Hi Bobs, We’re sorry to hear you’re not fully satisfied with the picture and sound quality on your Samsung QN90FD TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. You may also want to check if energy saving or AI settings are enabled. These can automatically adjust the brightness based on your room’s lighting, which some users find too aggressive. • For energy settings, go to: Settings > All Settings > General & Privacy > Power and Energy Saving • For AI settings, go to: Settings > All Settings > Advanced Features > AI Mode Settings To improve your sound, try different Sound Modes (Standard, Optimized, Amplify), or fine-tune your setup in Expert Settings under: Settings > All Settings > Sound Lastly, make sure your TV is running the latest firmware, as updates may include improvements: Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Advisor

Jun 1, 2026
Reviewer name: FNJoey
5 out of 5 stars
5 out of 5 stars review

Best balance of clarity, blacks, vibrancy

[This review was collected as part of a promotion.] Many people swear by Oleds, but I swear by Samsungs Neo QLED tvs. It's the best of both worlds when it comes to blacks, brightness, reliability, and clarity. Also, this TV has built in gaming platforms including Xbox Game Pass which allows me to play countless games without a console. I played the entire Expedition 33 game on this and it was incredible. At one point I tried on my son's Xbox and found the TV to be more responsive which blew my mind. The refresh rate and resolution were absolutely incredible and the colors in that game made this TV worth every penny. I now own two of these.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
Jul 20, 2026
Reviewer name: Disappointed
2 out of 5 stars
2 out of 5 stars review

Picture quality

[This review was collected as part of a promotion.] Not impressed with the picture contrast/clarity. Tried all of the available adjustments with limited improvements, especially peoples faces appear either too grainy or blurred. Would be interested if there are other options to pursue. The one positive is the anti-glare works very well.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
reply from Samsung Specialist

Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look, further diagnose the issue, and provide additional support. At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach us via LiveChat by visiting the ‘Support’ link on our website. ~ Samsung Specialist

Jul 5, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

No side glare

[This review was collected as part of a promotion.] I Purchased this TV because it was reported to minimize side glare/reflections. It really improved from our older set. Color is also bright and hopefully will not suffer from burn-in as my OLED set.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
Jun 24, 2026
Reviewer name: Gypsy
3 out of 5 stars
3 out of 5 stars review

Satisfied with overall quality

[This review was collected as part of a promotion.] In the last month it has started to turn off immediately after I turn it on. I have to turn it back on sometimes up to 3 times. I wish I could have it go straight to ROKU when turning it on instead of to Samsung TV. Other than the turning off issue I am very satisfied with the picture quality.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
reply from Samsung Specialist

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jul 22, 2026
Reviewer name: David Samsung fan
5 out of 5 stars
5 out of 5 stars review

All around great performer

[This review was collected as part of a promotion.] Overall, exceptional TV. Love the matte finish because it's in a bright room and viewing during the day shows no glare and even better in the evening. Great for sports and movies. Big fan of this TV. May be buying another.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
Jun 22, 2026
Reviewer name: Ariel
5 out of 5 stars
5 out of 5 stars review

Incredible picture and virtually no bezel!

[This review was collected as part of a promotion.] ​I absolutely love how thin and sleek this TV is. The bezel is practically invisible from the front, so the picture looks like it takes up the whole wall. Colors are incredibly bright and vivid. It looks perfect in my room and gaming on it is amazing.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
Jun 27, 2026
Reviewer name: Panano1056
5 out of 5 stars
5 out of 5 stars review

Casting ability

[This review was collected as part of a promotion.] I love that you're able to cast from an android device or an apple device to continue watching or doing what you were doing before you got home. Able just to turn on the TV cast what I was doing the TV and never miss a beat. Whether on the internet or TV streaming. Quality of the picture is great.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
Jun 23, 2026
Reviewer name: Kellsc
5 out of 5 stars
5 out of 5 stars review

Excellent TV

[This review was collected as part of a promotion.] Very nice TV! The picture shows bright brights, and the contrast is just right, with very detailed resolution makes viewing very nice, An update and refresh from our previous TV. We are very happy with this purchase.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670
Jul 5, 2026
Reviewer name: DavM
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I have really enjoyed this tv. Picture quality is great. Upscaling works great. I have it hooked to a soundbar so I can't comment on the sound of the tv speakers. I think the anti glare screen is a nice feature as I have other TVs that don't have it. I would buy it again.

Review from Samsung US
Helpful?3NI7RU3U8M8K15598255670