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Customer reviews for Member's Mark Stainless Steel Patio Heater with LED Table for
Member's Mark Stainless Steel Patio Heater with LED Table
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4.5 out of 5 stars
stars
1,019 ratings418 reviews
  1. 5 stars77% (788)
  2. 4 stars11% (108)
  3. 3 stars3% (30)
  4. 2 stars2% (20)
  5. 1 star7% (73)

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Showing 51-60 of 417 reviews
Dec 13, 2022
Reviewer name: lemans
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Varnish

Awesome outdoor heater!! Easy to put together except for the dome on top. Awesome sale price made this purchase a great always wanted item a reality!!

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hey lemans, we’re happy to hear that you finally got something that you have always wanted. We’re especially happy for you that it was our heater that made this happen for you, and as you mentioned, at an awesome price! Thanks for your purchase and your great review!

May 7, 2021
Reviewer name: Craig McAtee
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

FLIMSY MATERIALS, TOO LIGHT, UNHAPPY CUSTOMER

Quite flimsy construction and blew over in a short gust of wind within first hour of ownership. Bent the top and the factory has ZERO replacement parts for this unit! NOT A HAPPY CUSTOMER

Helpful?3HRIF75OAEB515594153629
Dec 20, 2022
Reviewer name: Pete Guarneiri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

EXCELLENT PATIO HEATER

Easy to assemble. Starts right up. The lighted shelf is a nice touch, but honestly, I can do without the brightness of the light. A softer light would be ideal!!! Other than that, I love it!!!

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hi Pete, regarding the brightness of the LED table, we understand why you made that comment. However, it’s actually an excellent feature for many customers to use who have limited patio lighting. We love your “Excellent Patio Heater” comment and thank you for the great review and rating!

Nov 24, 2021
Reviewer name: MGONZALESJR
1 out of 5 stars
1 out of 5 stars review

Do not buy...faulty ignition system!

Worker 3 times and now the heater will not ignite. After holding pilot light switch in for 30 seconds and letting go the heater does not stay lit. DO NOT PURCHASE!!!!!

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

We thank you for your purchase but we are sorry to hear about your troubles. Please call our toll-free service number at 1-855-242-6887 to explain your situation and let them have an opportunity to assist you.

Mar 29, 2021
Reviewer name: Danny M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Heater - Terrible Packaging

Very nice heater. Spent more time removing the blue protective film then actually putting it together. The blue film was painful to remove as it was under rivets and other pieces rivetted together.

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Oct 28, 2022
Reviewer name: Matt
2 out of 5 stars
2 out of 5 stars review

When it works, it's great

This worked great right out of the box. It puts out a great amount of heat. The problem is if you need a replacement part. The 1-800 number they give you is awful. No one ever answers or responds to any messages.

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hi Matt, thank you for your purchase, we appreciate it. I'm sorry to hear about your troubles. Please call 1 855 242 6887 for faster service

Jan 4, 2022
Reviewer name: Rita
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It was so easy to assemble!!

I love this item!! I've always wanted one and was able to put it together myself!! The dome was slightly bent but still usable. It is going to be a great addition to my deck. And purchased a cover to protect it.

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hi Rita, we appreciate you purchasing our heater and for taking the time to share your positive comments. It's not unusual for people to ask for help when assembling a patio heater. Great job for handling this task by yourself!!!!! Your satisfaction is obvious by the 5-Star rating you chose, thank you!

Apr 25, 2021
Reviewer name: Happy Cook
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this patio heater!

Love them! The light up table is a feature I have not seen on any other patio heater and it is so useful and it looks beautiful!! I have bought 6 so far!! Very easy to assemble, I HIGHLY recommend.

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May 26, 2019
Reviewer name: Amplum
1 out of 5 stars
1 out of 5 stars review

Disappointed

Bought this heater a couple of weeks ago. Looks great. LED table looks and works great however the heater goes out after about 10 minutes. I wish I would have read the reviews before purchasing.

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Jan 22, 2022
Reviewer name: pablo
1 out of 5 stars
1 out of 5 stars review

heater is trash

Only used once and it was a nightmare to turning that thing on after 5 person trying and 3 full propane tanks we make it work once, now one week later didn’t work at all we ended using my camp stove for warm up, very disappointing product

Helpful?3HRIF75OAEB515594153629
reply from ChantUSA

Hello Pablo, we are really sorry to hear about the trouble you experienced with the operation of your heater. We hope you were able to use your manual for troubleshooting. And when that doesn't help you solve your problems, we asked that you please call our customer service department at 1-855-CHANT-US (1-855-242-6887) from 8:00 am to 5:00 pm Eastern time, Monday through Friday for assistance. If that doesn't work you could have contacted the club where you purchased your heater for assistance. This product is not trash. It is one of the top rated patio heaters on the market and has been for years. Again, we are sorry you experienced problems with your heater.