It's the 4th one i bought .. love it and it puts out alot of heat.. highly recommend this. I have 4 now on my patio and it keeps us warm in the winter 40 degrees to 50 degrees

It was easy to put together. We had one before but it was damaged on our move to TN. This one is very nice with a shelf. It keeps you warm and feels great on a cold night.

I am EXTREMELY disappointed in this product.. I just received this from fedex and the box looked fine, but upon opening to assemble the base had a basketball sized dent in it. The main pole was denter and damaged. And the led table had dents! Horrible horrible horrible first impressions. I am trying to call members mark now to see if they will make this situation right.

We have used this heater very few times and now it does not work. When I called the customer service # they said it needs a new burner and that it is $48 and $30 shipping. It has been covered and we live in Florida so no abuse to it. Now I found out my neighbor has the exact same model and problem. Must be a bad design or defect.

We kept this heater out of the weather and it was covered at all times. After one year the thermocouple quits working. Called number in user manual to order a new thermocouple. They do not sell thermocouple individually anymore and you have to purchase the whole burner unit. $35 for burner unit and $30 in shipping costs. New heater costs $125. It is amazing that we have become a throw away society because products are made so cheaply they don't last and parts are very expensive.

It works great. Assembly would have been easier with help. Only issue was the round center pole was slightly smashed. No box damage in shipping. Poor quality control at the factory it would seem. I’ll likely get another. 5 stars if the pole damage wasn’t there.

Received the item. opened it up looks like it’s been used. The returns department with Sam’s Club online was the worst experience it took an hour and 40 minutes three different phone calls to get it returned. Buyer beware The heater that was sent to me looks like it’s been sitting in a Sam’s Club for months boxed up and then send it out.

Bought 1 year ago and it lights but goes out after about 4 minutes. Called the number and was told since it is out of warranty (barely) they would sell the part that contains thermo coupling and with shipping it would be $79.00 We had only used the heater about 4 times. Our friends bought the same heater and now theirs is doing the same thing. Sams Club should at least offer the part with free shipping to store. Made in China Don't Buy!

I bought this in the summer. The dome was completely bent. I still waiting for replacement part. I’ve called once and they said it was on back order and haven’t heard from since. It has been at 3 months. I’ve tried to upload photo and an error keeps occurring

for all of you that are experiencing problems lighting or keeping the heater lit, the problem is you're opening the valve on the tank too fast causing a protective system to shut down the gas flow. Unscrew the regulator and re-attached the hose from the tank, then slowly turn it back on. If you hear a single click sound you have done it again. Unattached and then reattach the regulator hose to the tank. This will fix the problem.