Love this heater!

Bought 1 year ago and it lights but goes out after about 4 minutes. Called the number and was told since it is out of warranty (barely) they would sell the part that contains thermo coupling and with shipping it would be $79.00 We had only used the heater about 4 times. Our friends bought the same heater and now theirs is doing the same thing. Sams Club should at least offer the part with free shipping to store. Made in China Don't Buy!

I bought this in the summer. The dome was completely bent. I still waiting for replacement part. I’ve called once and they said it was on back order and haven’t heard from since. It has been at 3 months. I’ve tried to upload photo and an error keeps occurring

Bought this for my covered deck near the pool. I was worried the surface of my panels above the heater would get too hot. My ceiling is 11ft. But there are no issues! The heat really does radiate down and around. I bought a second one and they were a hit for Thanksgiving. Everyone loved them. Glad I purchased them.

We kept this heater out of the weather and it was covered at all times. After one year the thermocouple quits working. Called number in user manual to order a new thermocouple. They do not sell thermocouple individually anymore and you have to purchase the whole burner unit. $35 for burner unit and $30 in shipping costs. New heater costs $125. It is amazing that we have become a throw away society because products are made so cheaply they don't last and parts are very expensive.

for all of you that are experiencing problems lighting or keeping the heater lit, the problem is you're opening the valve on the tank too fast causing a protective system to shut down the gas flow. Unscrew the regulator and re-attached the hose from the tank, then slowly turn it back on. If you hear a single click sound you have done it again. Unattached and then reattach the regulator hose to the tank. This will fix the problem.

I purchased this in store. A true 304 stainless steel which mean no magnet will cling to it! I was going to get the Hampton Bay at home depot, but when I lifted the box it was almost 50 % lighter than the member's mark unit. Upon putting the my members mark unit together it was packaged very well, no dings! The assembly layout was the best I've ever seen on putting anything together, very well layer out!! That table light is awesome!!! I recommend buying instore via shipping. I glad I did not get the home depot heater, not sure if it was 304 stainless steel and definitely lighter than my member's mark. I did not light my unit yet as I will do that soon and give my opinion as well. This is a solid heater!!!

We have used this heater very few times and now it does not work. When I called the customer service # they said it needs a new burner and that it is $48 and $30 shipping. It has been covered and we live in Florida so no abuse to it. Now I found out my neighbor has the exact same model and problem. Must be a bad design or defect.

Hello, this is a great patio heater. Have had my 2 units for almost 3 years now with no problems. Keep outside all year round, just place under deck in the winter and no rust damage or anything in this time. Gives off a lot of heat. Wanted to wait to see how they performed and held up before placing a review. Will be buying 2 more, just waiting for a sale.

Well built compared to others on the Market