Hi MD! We appreciate you highlighting the features you love about your dryer and for making suggestions that would improve the experience! We'll be sure to forward this to the appropriate department! Should you need support, we're always just a few clicks away on social media (@LGUSSupport). Don't hesitate to reach out! ^Chris

Thank you very much for taking the time to share your positive experience with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence, model DLGX4001W. We are thrilled to hear that you found the features to be impressive, especially its ability to detect potential issues like an obstruction. Additionally, we designed the pedestal feature to make it more convenient for our customers to use the unit. It's great to know that it has made loading and unloading easier for you. We appreciate your support and hope to continue providing quality products that meet and exceed your expectations.

Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.

Hi, Helie. Thank you for sharing your experience with the LG Dryer (DLGX4001W) model. It’s wonderful hearing how much you’re enjoying its sleek design, easy operation, and how well it handles every drying task. This unit is built for powerful performance and everyday convenience, and it’s great knowing it’s been such a strong choice for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️LG Digital Care Team ^Juvy