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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,117)
  2. 4 stars13% (191)
  3. 3 stars3% (43)
  4. 2 stars2% (28)
  5. 1 star4% (61)

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Showing 331-340 of 1,440 reviews
Jul 2, 2023
Reviewer name: elizabethc
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I hate this dryer

I bought this dryer to match the LG washing machine which I also bought to replace my old one, based mainly on Consumer Reports recommendations. They both suck compared to my previous machines. I waited until I had used the machines for a couple of months, and spent some quality time with LG help line, before reviewing. - First, the standard height of washers and dryers apparently has been increased, I guess in order to accommodate all the additional useless features or the wifi that I don't use (because it would be one more thing to have to fix, I have some experience with so-called "smart" appliances). This increase in height necessitated remodeling my laundry room, since my workspace needed to be raised to accommodate this new model. - The drum is much too big now. Once you sort clothes by color, type, temperature, etc, you want to be able to do several smaller loads, not one humongous load. - The biggest con is that the dryer does not have a sensor to signal when clothes are dry. If it decides that the clothes need 55 minutes, then my god it will bake your clothes for 55 minutes, whether they are already dry or not. My previous dryer would beep as soon as ANY of the clothes were dry, and I could take them out and continue the cycle with the rest. This dryer does not. - Also a big con is that the dryer is very rough on clothes. I have had clothes damaged by the dryer. - And on top of that, this dryer leaves them wrinkled! Maybe because of the baking tendency noted above. I have tried various settings. And no I do not leave the clothes in the washer for long after washing, I transfer them soon after. And I use dryer balls. And remove clothes promptly from dryer. (My old dryer did also have an automatic feature at end of cycle to cool down and continue tossing if clothes were dry and you did not remove immediately, this one does not). - The manual is useless, it does not even give the cycle options/instructions for use, only troubleshooting. You are obliged to look online. I have cleaners, and airbnbs staying here and using the machines, so they need to have more intuitive and logical dashboard. - Finally, instead of just a quick beep to signal the end of the cycle, the dryer plays an irritating song. So no I cannot recommend this dryer (or the matching washer). It is difficult to imagine that LG ever tested this dryer with consumers, there are so many things wrong with it.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from Social Media

Hi, Elizabeth. Thank you for reaching out to us. We're sorry that the dimensions of the LG Dryer don't meet your needs. Regarding all the other issues you've encountered with this, we want to help you. Please please send us a private message with your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Apr 19, 2023
Reviewer name: Courtfish
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet and feels solid

This is the mate to our LG washer. It is slightly larger due to a larger vent connection. We have run multiple loads and it runs VERY quiet. It seems to also have good sensor recognition of when the items are dry. I reserve the option of updating this 6 months and 1-2 years out.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from VXI Austin

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony

Jul 13, 2021
Reviewer name: jezzeut
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Technology

[This review was collected as part of a promotion.] This is our second set of LG washer and dryers. The technology is even better and having the notifications on our phone help us make sure we never miss a load. Capacity is big and the turbosteam is a great feature. We are so happy with our washer and dryer set!

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Dec 27, 2021
Reviewer name: Prarydog2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this dryer!

[This review was collected as part of a promotion.] I will never go back to a top loader after this. This thing works perfectly! The steam settings are game changers and I don't know how I ever had a dryer that didn't have sensor dry. I would absolutely recommend this dryer!

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Sep 14, 2023
Reviewer name: phyllis60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I Love the Many Features

[This review was collected as part of a promotion.] We bought our LG dryer a month ago and are so happy with it. It drys close quickly, runs quietly and I love all the features it has, including the ability to steam clothes. It also has an app that tells me when the drying cycle is done.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Oct 29, 2022
Reviewer name: JCornford
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It dries, it’s quick & it tells you when it’s done

I’m not sure what more you can ask for from a dryer, it’s quick, efficient and the app notifies you when the dry cycle is done. The fact that I can stack it on my washer and it looks sleek are a bonus. The only downside is the fresh looks will make me want to update the laundry room!

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Jun 7, 2023
Reviewer name: LG WM4000HWA DLEX4000W
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good washer/dryer but poor quality control

We purchased the model 4000 washer/dryer in white on May 8, 2023 and took delivery on May 15th. The array of washing/drying options is vast and the features/technology are impressive. Overall performance thus far has been fine. However, the quality control is lacking. Specifically, there is a color mismatch between the washer and dryer. While the washer itself is white and matched the floor model displayed at the retailer from whom we made our purchase, the dryer is a different story. It is not white per se, but an off-white color in appearance. And depending on the lighting conditions and angle, the dryer shows hints of beige. We firmly believe that this is a manufacturing defect. The particular dryer unit should never have passed quality control for cosmetics coming out of the manufacturing process. And the retailer should never have accepted this unit as first quality, let alone selected this unit for delivery/installation to us, or any customer for that matter. While the shopping experience itself overall was pleasant, we will be forever tainted (literally and figuratively) by what should never have slipped all the way through to our doorstep.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from social/LG

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, we can be reached at 800-243-0000.~Tanisha

May 29, 2021
Reviewer name: IowaLGUser
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement

[This review was collected as part of a promotion.] I recently replaced my 13-year-old red LG steam washer and dryer that I absolutely loved. I was very disappointed that the red color was discontinued, the black steel is nice but not as cheery. I am so happy that it has a direct waterline for steam and it still has an interior light although the washing machine doesn't. The Thin Q app is amazing and am already spoiled with the convenience of checking the status and receiving notifications on my phone. I was so happy with my last washer/dryer set and hope that these are just as reliable.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Sep 20, 2021
Reviewer name: Steph89
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing

[This review was collected as part of a promotion.] I bought these machines last month. I absolutely love every feature the washer and dryer have to offer. I love how fresh my clothes smell and feel. The best feature is the sanitizer setting. When you have 2 babies and a husband that works in construction, that's exactly what you need.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Dec 26, 2022
Reviewer name: Valj20
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New dryer with great features

I had my last dryer for 34 years. It was good. This new dryer has so many features! I really like that it continues to tumble the clothes after drying so they won’t wrinkle. I also like the steam feature. It saved me from having to iron my table clothes at Christmas.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143