Hi, Linda! We are completely thrilled to hear that your new LG DLGX4001W Dryer is stepping up and doing exactly what it should do for your laundry routines. Knowing that your previous LG companion served your household so faithfully for 17 years is incredible, and we are honored to keep that tradition of dependable performance going for you. If you ever need any assistance or want to share your journey down the line, please feel free to reach out to us at @LGUSSupport. ^James

Hey there Joel! We appreciate you letting us know about your LG dryer and want to make sure that it's drying all of your laundry at 100%. We'd be happy to provide you with this link (http://spr.ly/6429Uk2ML), which provides you with steps to run an installation test on your unit so it can diagnose what's happening with it and offer troubleshooting tips depending on the results. We would also love to continue looking into this further with you so we can make sure it's working the way it should. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and the results of the test. We look forward to hearing from you! *Josh

Hi, there. We appreciate you sharing your experience with the LG Dryer (DLEX4000W) model. It’s wonderful to hear how much you’re enjoying its smart features. The LG DLEX4000W is designed to make everyday laundry more convenient, and the Wrinkle Care option is especially helpful for late‑night loads or times when clothes can’t be taken out right away. Its smart capabilities and efficient drying performance really make a difference in keeping your routine smooth. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi Sam, we understand and appreciate you taking a moment to share your experience with your LG 7.4 cu ft Large Capacity Front Load Electric Dryer, model DLEX4000W. It’s great to hear how much you’re enjoying the efficiency and ease of use. The wide range of drying options—and the ability to download even more cycles—really helps tailor each load, so it’s wonderful to know those features are making a difference for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Thank you for giving us feedback about your experience with your LG dryer. We're sorry to know that you're currently having issues with the product and want to assist you with this matter to get this off your shoulders. Please get in touch with us by sending us a private message on Facebook or Twitter at @LGUSSupport with your contact information and the unit's model and serial number. You can also call our customer support line at (800) 243-0000, and we would be glad to help you out. -Cazz

Hi, there. Thank you for sharing your experience with the LG Dryer (DLGX4001B) model. It’s wonderful to hear how much you’re enjoying the dryer, especially the roomy capacity that can easily handle sheets and a full‑size comforter. This model is built for powerful drying performance, smart features, and convenience, so it’s great to know it’s been such a solid purchase for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy