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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,117)
  2. 4 stars13% (191)
  3. 3 stars3% (43)
  4. 2 stars2% (28)
  5. 1 star4% (61)

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Showing 1,071-1,080 of 1,440 reviews
Nov 15, 2024
Reviewer name: DisDad
1 out of 5 stars
1 out of 5 stars review

Won't Dry, LG Won't Help, No Custom Settings

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out, inspect the vent and certify in writing that the vent is clear and installed correctly (which it is, it was just professionally installed). The dryer I replaced dried fine with the same vent configuration. Then, after I pay and submit the certification, they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features; my old dryer allowed me to create my own cycle, such as medium heat, extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND, the remote start option is a joke. To run the remote start option, you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LG Digital Care Team

Hey there! We want to help get your new LG dryer running at 100% so your clothes can come out nice and dry. This link (http://spr.ly/6421sY3r5) can provide you with troubleshooting tips to help get your dryer working. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Jun 6, 2024
Reviewer name: gator937
5 out of 5 stars
5 out of 5 stars review

great buy

[This review was collected as part of a promotion.] we purchased this dryer along with a new LG washer about 1 month ago. We are very pleased with both. We were replacing a pair of LG washer and dryer which we have had for 13 years. This dryer does a great job of drying the clothes and bulky items like comforters. The old dryer was still leaving items damp and was starting to make noise like the rollers need to be replaced. The new dryer is very quiet

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Aug 7, 2024
Reviewer name: JDubs316
4 out of 5 stars
4 out of 5 stars review

Great look

Great look, quiet, easy setup minus the fact I didn’t realize the plug is based on age of the house/wiring - so this delayed my setup. I also didn’t put 5 star because I can’t figure out how to balance out the legs as they are not the same as the washer and the tool did not work.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Aug 14, 2025
Reviewer name: CP17
3 out of 5 stars
3 out of 5 stars review

Conversion to LP makes dryer very loud!

I had to get the dryer converted from NG to LP. When the dryer comes on it is extremely loud! Sounds like a blow torch. The appliance guy told me that this is a known issue with LG dryers. I wish I had known that before I bought it. The dryer I replaced was quiet. Don't understand why LG doesn't fix this issue.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LG Digital Team

Hi there. Thank you for choosing the LG DLGX4001B dryer. If your dryer sounds unusually loud after converting from natural gas to liquid propane, it may be due to an incorrect installation or adjustment. We recommend having a licensed technician verify that the LP conversion kit was properly installed and calibrated. However, we want to look into the noise in depth. Please email us your contact details at lg.sprinklrsuppport.com. We'll be happy to help find a solution for this. ^David

Jul 5, 2021
Reviewer name: EPnC
5 out of 5 stars
5 out of 5 stars review

Steam cycles are the best!

[This review was collected as part of a promotion.] I love love love the steam cycle on this dryer, it’s so convenient to refresh clothing when you live in a hot climate since 5 minutes in the humidity can leave one less than fresh. It saves wear and tear in clothes, too.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Mar 17, 2021
Reviewer name: Jerseyguy49
5 out of 5 stars
5 out of 5 stars review

Great quality and features

[This review was collected as part of a promotion.] We have this Dyer about 2 months now and find it very uncomplicated. With many features to choose from you can select your drying time by type of garments and let the machine run. The sensors will shut down the dryer if the garments are dry before the cycle time elapses and the steam function helps cut down on static and wrinkles.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
Feb 16, 2021
Reviewer name: ColorAddy87
3 out of 5 stars
3 out of 5 stars review

Gets the Job Done

[This review was collected as part of a promotion.] I've had the drier a couple weeks so I can't speak for its longevity and reliability but so far it's good. It seems fairly efficient and has lots of cycles and options. It seems a little small for the size washers that match it so things often come out a bit tangled and wrinkled. I'm still working through figuring out what all the different cycles do and which ones work best. I do like the way it looks.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Oct 20, 2021
Reviewer name: AmyMC77
1 out of 5 stars
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 6, 2025
Reviewer name: Heath1018
4 out of 5 stars
4 out of 5 stars review

So far so good.

I've had it a few weeks. So far it's drying adequately and I was pleased with the bedding setting that allowed me to get my comforter dried in much less time than my previous dryer. I wish the light would come on whenever I opened the door. I'll never need or use most of the high tech features.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143
reply from LG Digital Team

Thank you so much for sharing your experience Heath! We're thrilled to hear that the bedding setting has helped dry your comforter faster than your previous dryer—that’s what we love to hear! We totally get that not everyone needs every feature, but we’re happy you’re enjoying the ones that matter most to you. And we hear you on the light—it's always great to have that little extra touch of convenience! We’ll pass that feedback along. Thanks again for choosing us, and we’re so glad it’s making your laundry days easier! ✨ ^Anthony

Feb 8, 2021
Reviewer name: ScottBWK
5 out of 5 stars
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] We had a different manufacturer’s dryer that left everything wrinkled. It was so bad that we opted to buy a new one. After researching the reviews, we decided on this one. It has performed wonderfully well for us and we love it! Lots of choices for settings too.

Review from lg.com
Helpful?3PMDK7KD0KRR15590868143