Hi, Edgar. Thanks for sharing your experience with your LG Dryer. We appreciate you letting us know about the long dry times and the tangling you’re seeing with each load. We want to help look into what may be affecting the drying performance of your LG unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 ^James

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hey there. Thank you for your review. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. ^Anthony