Hello, Greetings! We appreciate you for sharing your experience with the DLG3401W model. We acknowledge your disappointment with the insufficient service support that prompted you to replace the units despite their age. Your input on the challenges of receiving prompt service is essential to us. Kindly contact us via a direct message at @LGUSSupport on social media, and our team will gladly investigate potential resolutions or compensations for the inconvenience you encountered. Your patience is highly valued.^Con

Hello, Annette! We’re glad to hear your new LG Dryer is a great fit, especially after your previous LG unit served you well for 20 years. That kind of long‑lasting trust means a lot, and we’re happy to be part of your home once again! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there, thank you for taking a moment to share your experience. We understand how important a quiet and reliable dryer is, and it is great to hear that the LG 7.4 cu. ft. Ultra Large Capacity Front Load Gas Dryer, model DLG3401W, fits perfectly in your space and delivers excellent performance with plenty of options to choose from. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️