Hello there, Your remark indicates that you have had a negative experience with our warranty policies. We'd appreciate the opportunity to explore if there are any other advantageous solutions that could provide some satisfaction with your appliance. Please contact us at 1-800-243-0000. We will be happy to assist you. ~Tanisha

Hi! Thanks for taking the time to leave your review highlighting your experience with one of our certified technicians. We're glad your issue has been resolved! Enjoy the sensor dry technology which senses moisture in the dryer and automatically adjusts the drying time to get a perfect dry nearly every time. ^Chris

We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha

Hey, Dipak! We appreciate your feedback; we've attached a link with more info about what may be going wrong with your dryer, and if the troubleshooting there doesn't work, please be sure to call us at 800-243-0000! https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634 ^Ian

Hey there! We appreciate you sharing your feedback with us about your LG dryer, and we're always here to help make using it easier for you. On page 36 of the owner's manual, it offers tips on how to adjust the cycle settings of your unit so you can enjoy it better. Please feel free to reach out to us on social media at @LGUSSupport if you need any additional assistance! *Josh