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Customer reviews for HP 17.3" FHD Windows 11 Laptop | Intel Core 7 | 16GB RAM | 512GB SSD | 2-Yr HP Care Pack w/Accidental Damage Protection for
HP 17.3" FHD Windows 11 Laptop | Intel Core 7 | 16GB RAM | 512GB SSD | 2-Yr HP Care Pack w/Accidental Damage Protection
4.6 out of 5 stars
stars47 ratings20 reviews
  1. 5 stars74% (35)
  2. 4 stars15% (7)
  3. 3 stars6% (3)
  4. 2 stars2% (1)
  5. 1 star2% (1)
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Showing 11-20 of 20 reviews
May 27, 2025
Sheila
5 out of 5 stars review

Verified Purchase

Best laptop I have ever owned1

Great Laptop!

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Oct 4, 2025
Matthews
4 out of 5 stars review

Verified Purchase

Great price

Great price, the shipping packaging was not as protective as expected. However it arrived in perfect condition.

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Oct 23, 2025
Disappointed
3 out of 5 stars review

Verified Purchase

Windows regret.

The laptop is great. I have a problem with the new windows. They quit making their programs intuitive. I should have gotten an apple computer.

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Jan 20, 2026
Dawn
5 out of 5 stars review

Verified Purchase

HP laptop

Great size for easy reading.

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Jul 26, 2025
DCM
3 out of 5 stars review

Great laptop BUT.......

I really like this computer. It's an upgrade from what I usually buy. It will reboot in about 30 seconds, which is almost 10X faster than my old one. BUT, the CPU fan doesn't work so it overheats and shuts off. Sam's club replaced it for me, but after about 4 weeks of use, the replacement laptop does the same thing. So, I'm going to get another replacement. Maybe the 3rd time is a charm. I hope so.

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Jun 18, 2025
Paul in Frederick
5 out of 5 stars review

Verified Purchase

Great computer

A fine machine

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Apr 6, 2026
Christopher
3 out of 5 stars review

Personal Review for this Laptop

Nice computer!!!! It's lightweight, fast, has a good keyboard and I bought mine on sale, so I got a pretty good deal on it. The only thing I have an issue with is the sound quality. I can barely hear it sometimes even when the volume is turned all the way up and I don't have a hearing problem. Someone mentioned the CPU fan doesn't work. It's quiet and doesn't make a sound so you may want to consider using a "Chill Mat" when using the laptop to prevent overheating. Overall, a good purchase.

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Apr 13, 2026
Anna
5 out of 5 stars review

Computer great - HP Care Pack registration is not!

The computer is great -- registering for the 2-yr HP Care Pack is not!!!!! The code on the paper in the box is invalid and customer support is only available during a small window of the day, no weekends. Very disappointed!

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Dec 28, 2025
FrustratedMom
1 out of 5 stars review

DO NOT buy a computer from Sam's

I ordered this computer for my son as he needed a PC for his computer science classes. It came without a charger so he purchased one separately. Now the computer won't boot up and he's only had it 3 months. Also the trackpad never worked. We have been given the runaround with Sam's and HP. Neither one will claim responsibility. So it appears the warranty is bogus. We believe someone bought this computer, returned it, kept the charger and then Sam's failed to do a quality check before sending it to my son. That's the only thing that made sense. I will NEVER purchase a computer from Sam's again. They do not stand behind their products!

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Nov 20, 2025
Chad
4 out of 5 stars review

Fast, great laptop, but limited storage

This laptop is a great, large-screened system for everyday use. So far, it has been nothing but fast, especially startup and shutdown. The only downside so far has been storage: 512GB isn't quite large enough for my needs, but I saw in other reviews that there is an empty bay inside the laptop for a second hard drive. However, I have not been able to get any drives to connect, even with the specific HP drive kit. I don't know if this is a specific issue with my laptop, or with this model, but it has been very frustrating.

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