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Customer reviews for HP 17.3" FHD Windows 11 Laptop | Intel Core 7 | 16GB RAM | 512GB SSD | 2-Yr HP Care Pack w/Accidental Damage Protection for
HP 17.3" FHD Windows 11 Laptop | Intel Core 7 | 16GB RAM | 512GB SSD | 2-Yr HP Care Pack w/Accidental Damage Protection
4.6 out of 5 stars
stars
57 ratings22 reviews
  1. 5 stars77% (44)
  2. 4 stars14% (8)
  3. 3 stars5% (3)
  4. 2 stars2% (1)
  5. 1 star2% (1)
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Showing 1-10 of 22 reviews
Oct 31, 2025
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Laptop

Recommend this Laptop. This the second one I have purchase. The first one I changed out for 32 megs of memory and have no issues. For 3 years. Just purchased another one for wife since her existing one just started to die. She likes it.

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Oct 12, 2025
Reviewer name: Emy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase!

It is a great computer. It is not a touch screen.

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Jun 27, 2026
Reviewer name: Cj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great laptop

Great laptop, easy to set up and speedy.

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Jun 15, 2026
Reviewer name: pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for cricut machines!

Love this laptop! Great for my Cricut machine!

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May 20, 2025
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HP 17inch lap top

Great general use computer

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Jun 11, 2025
Reviewer name: George
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I’m happy with my new HP!

High quality laptop, reasonable price.

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Jul 26, 2025
Reviewer name: DCM
3 out of 5 stars
3 out of 5 stars review

Great laptop BUT.......

I really like this computer. It's an upgrade from what I usually buy. It will reboot in about 30 seconds, which is almost 10X faster than my old one. BUT, the CPU fan doesn't work so it overheats and shuts off. Sam's club replaced it for me, but after about 4 weeks of use, the replacement laptop does the same thing. So, I'm going to get another replacement. Maybe the 3rd time is a charm. I hope so.

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Apr 6, 2026
Reviewer name: Christopher
3 out of 5 stars
3 out of 5 stars review

Personal Review for this Laptop

Nice computer!!!! It's lightweight, fast, has a good keyboard and I bought mine on sale, so I got a pretty good deal on it. The only thing I have an issue with is the sound quality. I can barely hear it sometimes even when the volume is turned all the way up and I don't have a hearing problem. Someone mentioned the CPU fan doesn't work. It's quiet and doesn't make a sound so you may want to consider using a "Chill Mat" when using the laptop to prevent overheating. Overall, a good purchase.

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Feb 5, 2026
Reviewer name: Michele
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

HP hard to deal with

The computer came with a 2 year HP Care plan, it took over 3 calls with HP on the phone each time for 45-60 minutes and 2 calls with Sam's Club to get to someone to help with registering the care plan, no one knew what to do, the website listed on the enclosed card is invalid to register, only after flipping on HP could we get it registered-which took over 2 weeks to get resolved—beyond frustrating

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Dec 28, 2025
Reviewer name: FrustratedMom
1 out of 5 stars
1 out of 5 stars review

DO NOT buy a computer from Sam's

I ordered this computer for my son as he needed a PC for his computer science classes. It came without a charger so he purchased one separately. Now the computer won't boot up and he's only had it 3 months. Also the trackpad never worked. We have been given the runaround with Sam's and HP. Neither one will claim responsibility. So it appears the warranty is bogus. We believe someone bought this computer, returned it, kept the charger and then Sam's failed to do a quality check before sending it to my son. That's the only thing that made sense. I will NEVER purchase a computer from Sam's again. They do not stand behind their products!

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