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Customer reviews for HP 17.3" FHD Windows 11 Laptop | Intel Core 7 | 16GB RAM | 512GB SSD | 2-Yr HP Care Pack w/Accidental Damage Protection for
HP 17.3" FHD Windows 11 Laptop | Intel Core 7 | 16GB RAM | 512GB SSD | 2-Yr HP Care Pack w/Accidental Damage Protection
4.6 out of 5 stars
stars
54 ratings22 reviews
  1. 5 stars78% (42)
  2. 4 stars13% (7)
  3. 3 stars6% (3)
  4. 2 stars2% (1)
  5. 1 star2% (1)
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Showing 1-10 of 22 reviews
Oct 31, 2025
Jeff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Laptop

Recommend this Laptop. This the second one I have purchase. The first one I changed out for 32 megs of memory and have no issues. For 3 years. Just purchased another one for wife since her existing one just started to die. She likes it.

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Jan 20, 2026
Dawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HP laptop

Great size for easy reading.

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Jun 15, 2026
pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for cricut machines!

Love this laptop! Great for my Cricut machine!

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Jun 27, 2026
Cj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great laptop

Great laptop, easy to set up and speedy.

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Apr 13, 2026
Anna
5 out of 5 stars
5 out of 5 stars review

Computer great - HP Care Pack registration is not!

The computer is great -- registering for the 2-yr HP Care Pack is not!!!!! The code on the paper in the box is invalid and customer support is only available during a small window of the day, no weekends. Very disappointed!

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Oct 4, 2025
Matthews
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great price

Great price, the shipping packaging was not as protective as expected. However it arrived in perfect condition.

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Nov 20, 2025
Chad
4 out of 5 stars
4 out of 5 stars review

Fast, great laptop, but limited storage

This laptop is a great, large-screened system for everyday use. So far, it has been nothing but fast, especially startup and shutdown. The only downside so far has been storage: 512GB isn't quite large enough for my needs, but I saw in other reviews that there is an empty bay inside the laptop for a second hard drive. However, I have not been able to get any drives to connect, even with the specific HP drive kit. I don't know if this is a specific issue with my laptop, or with this model, but it has been very frustrating.

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Apr 6, 2026
Christopher
3 out of 5 stars
3 out of 5 stars review

Personal Review for this Laptop

Nice computer!!!! It's lightweight, fast, has a good keyboard and I bought mine on sale, so I got a pretty good deal on it. The only thing I have an issue with is the sound quality. I can barely hear it sometimes even when the volume is turned all the way up and I don't have a hearing problem. Someone mentioned the CPU fan doesn't work. It's quiet and doesn't make a sound so you may want to consider using a "Chill Mat" when using the laptop to prevent overheating. Overall, a good purchase.

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Feb 5, 2026
Michele
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

HP hard to deal with

The computer came with a 2 year HP Care plan, it took over 3 calls with HP on the phone each time for 45-60 minutes and 2 calls with Sam’s Club to get to someone to help with registering the care plan, no one knew what to do, the website listed on the enclosed card is invalid to register, only after flipping on HP could we get it registered-which took over 2 weeks to get resolved—beyond frustrating

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Dec 28, 2025
FrustratedMom
1 out of 5 stars
1 out of 5 stars review

DO NOT buy a computer from Sam's

I ordered this computer for my son as he needed a PC for his computer science classes. It came without a charger so he purchased one separately. Now the computer won't boot up and he's only had it 3 months. Also the trackpad never worked. We have been given the runaround with Sam's and HP. Neither one will claim responsibility. So it appears the warranty is bogus. We believe someone bought this computer, returned it, kept the charger and then Sam's failed to do a quality check before sending it to my son. That's the only thing that made sense. I will NEVER purchase a computer from Sam's again. They do not stand behind their products!

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