We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee

Hey there! We appreciate you bringing this to our attention and want to ensure that you can get this noise taken care of! Look at this link for a video explaining the possible reasons why you might be hearing this noise: https://shorturl.at/cwzlb. If you need further assistance or have any questions, please don't hesitate to contact us on social media @LGUSSupport with your contact details. We'll always be there to assist you. ^Anthony

Hello there! Thank you for sharing your experience with your WKGX201HWA dryer. We understand your frustration with the recurring issue you've encountered. Ensuring your appliances are reliable is crucial, and we're here to help. To address the unresponsive play and pause button, please try a power reset by unplugging the dryer for a few minutes. If the issue persists, it may require a service technician to diagnose and resolve the problem. Please send us a private message on social media @LGUSSupport with your contact details and the dryer model number so our team can assist you further. We appreciate your patience and look forward to resolving this for you.—Junel

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hi, Kristi Leona. Thank you for sharing your experience with the LG Wash Tower (WKGX201HBA) model. It’s wonderful to hear that you’re enjoying this set so much more than your previous one. LG appliances are built with durability and long‑lasting performance in mind, so it’s great knowing you appreciate how well they hold up over time. When a new set makes laundry easier and more reliable, it really makes a difference in daily life. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi Bunny, thanks for sharing your experience. It’s wonderful to hear that your LG WashTower model WKGX201HWA is making laundry day easier — cleaner clothes with fewer wrinkles is exactly what it’s designed to deliver. We’re glad you’re loving your setup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️