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Customer reviews for Maxx Ice Freestanding Icemaker, Stainless Steel and Black (60 lbs.) for
Maxx Ice Freestanding Icemaker, Stainless Steel and Black (60 lbs.)
3.7 out of 5 stars
stars57 ratings36 reviews
  1. 5 stars44% (25)
  2. 4 stars23% (13)
  3. 3 stars9% (5)
  4. 2 stars7% (4)
  5. 1 star18% (10)

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Showing 11-20 of 36 reviews
Mar 13, 2021
AaronV
3 out of 5 stars review

Verified Purchase

Adequate ice. C+ grade

Very loud. Makes adequate ice. Gravity Drain doesn’t work well. Ice comes out in clumps but can easily be broken up.

Helpful?1PKF7BH30SJ715580054186
Nov 28, 2022
Stacey
1 out of 5 stars review

Verified Purchase

Buyer beware

Installed this unit, no matter what we tried it leaked. Called the support hotline several times, you can't actually speak with a person you must leave a message for call back. No one ever called us back. Returned item to store.

Helpful?1PKF7BH30SJ715580054186
reply from Supplier Response

We apologize that your unit was not up to our quality standards and you were unable to discuss with our Technical support services. Our units are quality tested and we appreciate your feedback.

Jan 27, 2023
KD
3 out of 5 stars review

Verified Purchase

Not the quality of older version

Purchased as a replacement for an older version... the new one does not have the same ice quality (blocks stay frozen together, difficult size for standard cups and glasses), there is no light (former version was lit inside), and overall seems to be of lesser quality. (Door handle was also bent during shipping.)

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reply from Supplier Response

You can refer to your retailer for information on how to address your issue with the bent handle. We're sorry you had a bad experience.Ice production and thickness can vary based on ambient conditions. Please refer to your owners manual for instructions on how to reduce the size of the ice cubes produced.

Aug 3, 2017
ice maker
3 out of 5 stars review

Verified Purchase

Doesn't produce 50 lbs a day

Not sure the value but is convenient having extra ice

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Mar 13, 2019
Mark
5 out of 5 stars review

Verified Purchase

MAXX ICE WORKHORSE

This ice machine is a workhorse. It doesn't sound like a lot of ice (50 pounds); however, it produces the ice very quickly. I am very impressed with its capabilities. The ice machine was delivered with a tear in the box and a slight dent in the door. I called the Sam's club number, and they made everything right quick and painlessly. This ice machine was well worth the purchase and very easy to install. it is a definite "must have".

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Mar 3, 2020
Chuck
4 out of 5 stars review

Verified Purchase

Great price compared to others.

Nice ice maker. The price is great compared to the other seemingly overpriced models. Installation was relatively easy but an external water filter is required to ensure warranty coverage; The filter installation may require a plumber for some buyers. Hoping this model will offer years of maintenance free service.

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Jul 19, 2024
OG Magnolia
5 out of 5 stars review

Verified Purchase

Great ice maker

Very pleased with our new ice maker. Makes ice quickly. Installation was straight forward. We were replacing a unit that had quit working. As others have reported, the ice does require some breaking up into individual cubes. We replaced the plastic scoop that came with it with a metal one to make this task easier. Definitely recommend this ice maker.

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reply from Maxx Customer Service

Thank you for this feedback and for your business.

Sep 13, 2021
Pitiful
1 out of 5 stars review

Verified Purchase

Pitiful

Pitiful

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reply from Maxx Customer Service

Thank you for your feedback. Please reach out to Sam’s Club customer service for help with your question: 1 (888) 746-7726 or https://help.samsclub.com.

Mar 27, 2020
GroovyKat
5 out of 5 stars review

Verified Purchase

Perfect family size

This is the perfect size for my family's ice needs! We love our cold drinks, and we were always running low. This was a great purchase!

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Aug 6, 2018
Gary
4 out of 5 stars review

Almost a 5 Star

We have had this ice maker for 3 months and use it outside at our boat. We love the ice it makes and so do my dock neighbors. We also use the ice for the cooler on our boat and are not to pleased with the amount of ice the bin holds and that is why we are not giving it a 5 Star rating. When the ice bin is about 75 percent full the ice coming off the cube maker hangs up on the full paddle switch and it only holds about 15 lbs. of ice in the bin. Other than this we are very pleased with it.

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