Bought from Homedepot, was undamaged and came with all accessories, Its quite heavy and assembly was easy enough. Already did the break in and connected to my house via a 50amp twist lock inlet box. Generator is stored in a modified Rubbermaid plastic shed with intake vents and a attic fan. Runs nice and cool on LPG and exhaust is routed outside the shed with a class B stove pipe I self tapped onto the muffler. Co2 sensor doesn't trip even with the shed doors closed. There also appears to be 2 different versions of the 11500tfc, one with a oil filter and one without, luckily Mine has one. My dislikes: The Manual. I understand there was a typo in alot of manuals stating the THD% was 23% instead of 5%, Westinghouse has confirmed the 11500tfc is indeed 5% but the manual Iv received with my 11500tfc does NOT mention the THD% anyone in the entire manual, so that's concerning. The Break In. The manual states 5hrs under 50% load, well for starters you NEED to purchase separately a M12 x 1.5 magnetic oil drain plug before you even start it. I ran it for 1hr and changed the oil only the find a Glittery mess and alot of metal shaving on the magnet. Ran for another 4hrs with varying load under 50% and while it still had a bit of metal flakes it was alot better. So safe to say you need to do at least 2 oil changes during the break in, and one of them being within the first hour. Not sure why they couldn't include a magnetic drain plug or dip stick for this price but w.e. The info screen. This one is more personal but I wish it was a load or wattage reading on the info screen, Frequency is nice but its far less useful.

I bought this generator a month ago for my camp and before I was able to get it to camp, my daughter's power was out for 6 days from a bad storm. It ran her whole house without a problem for 6 days straight. Awesome power, conveinience and peace of mind.

The Wgen10500TFc is an outstanding generator for the money I paid for it... I put the provided oil in it and I put 3 gallons of ethanol free gas... the generator started on the first trial and ran very stable after that ... I contracted an Electrician and he installed a transfer switch/interlock using the 50Amps conection into the main electrical pannel ... this generator power everything in my home including the central AC unit. The accesories provided with the unit and the documentation is A+ ... I'm so glad I decided on this Westinghouse Generator instead of the DuroMax one.

It came securely packaged with clear set up and operating instructions. Very little assembly is required, primarily attaching the wheels. I've tested it several times and it runs exactly as I expected. I anticipated it was going to be loud, and it is

Brand new out the box. Set up easy,charged the battery. Started on second try,ran about 7 minutes shut down,started it again runs for about seven to ten minutes shuts down. Runs three minutes on Propane shuts down.. Called customer care got a case number,called all week. Have not heard from anybody as of yet.

We bought this generator as a replacement for a new DuroMax Generator that failed us. This generator was easier to set up than the DuroMax. It started right up. We are ready for the next storm and will post a more thorough review after we've used it to power our home items during a power outage.

I live in Houston and purchased this after Derecho when I lost power for six days. You get used to some things living in Houston. Two days without power, I can deal with. Six? No way. Fired it up for a test run and it powered my 2,300 sf house with 4 ton AC. That's all I ask. My two neighbors next door have the same genny. We did this so we can compare notes and share parts and expertise. They are also happy with their purchase. No problems reported.

I bought this to power our residence in an emergency and while one hasn't occurred yet, the tri fuel is ready to go. Transfer switch is getting installed and I need to create a secure place to store the generator when in use. The remote start looks really handy during inclement weather. So far i'm very happy!

I bought this before a recent power outage due to gusty winds and heavy rain. As expected our power went out with no ETA of when our power is turning back on. So i plugged in this bad boy and saved all the food inside of our fridge, while keeping it cool in this Southern heat.

After experiencing a power outage due to the recent Hurricane, I'm confident that this item will keep my freezer and refrigerator running to keep from disposing of lots of food. It also has enough power to allow my central gas heating blower to keep us warn in winter months if we experience another power outage.