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Customer reviews for 13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose for
13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose
4.9 out of 5 stars
stars9,032 ratings9,032 reviews
  1. 5 stars88% (7,988)
  2. 4 stars10% (913)
  3. 3 stars1% (81)
  4. 2 stars0% (22)
  5. 1 star0% (28)

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Showing 2,361-2,370 of 9,032 reviews
Jul 5, 2024
flash2021
5 out of 5 stars review

What a powerhouse!

Our family loves the peace of mind that this generator provides. The tri-fuel option is a must. The unit arrived undamaged, and is very sturdy. The options and layout of the control panel are easy to use and understand. It doesn't take very long to get it going. My next step is to build a little roof for the unit so it is not exposed to direct elements when in use. Easy to hook up to propane tanks or natural gas plumbing and it even comes with the hoses for each! Great job with this model #!

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Aug 25, 2024
Pan85
5 out of 5 stars review

Just what I needed

Texas grid is becoming unreliable and after hurricane Beryl we decided it was time to invest in a backup generator. This one was a perfect match for us to power majority of our house including a 2.5ton AC unit all using natural gas. No trip to the gas station or trying to store propane.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jan 19, 2025
Gart
5 out of 5 stars review

Great machine

As hurricane Helene was headed for us, I found my 25 year old portable generator had given up the ghost. We were without power for 5 days and lost everything in our refrigerator and freezer. I started reviewing new generators and landed on Westinghouse instead of the previous vendor, and selected the WGEN11500TFc. I am not disappointed. Unpacking was not difficult and I did my initial test with propane. Started right up and it is not as loud as my previous generator. I had an electrician install an interlock on my house main panel so I can select what circuits I want powered from the generator through a 50amp cable and input box. I have not unbonded the generator to run the house yet, but that is on my list for next weekend. As an engineer I am very impressed with this machine. I made the correct choice.

Review from westinghouse.com
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Feb 13, 2025
Firemangerald
5 out of 5 stars review

Incredible power and build quality

I purchased this generator with the hopes of never needing to use it but if and when I do I know it will power my whole home without issue. I purchased this tri fuel generator because it's better to have options and you never know what may be easy or difficult to get fuel wise. It's built to last forever and I plan to have it that long. Thank you Westinghouse...well done.

Review from westinghouse.com
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Aug 22, 2024
Brian HTX
5 out of 5 stars review

Runs well on natural gas from grill hookup

I used the generator for seven days after losing power following hurricane Beryl. The generator ran continuously with the exception of periodic oil checks and changes. I supplied the generator from my gas grill connection using the supplied natural gas hose. The generator appeared to meet the stated wattage specifications while powering my house including central AC units which have soft starts. The generator is well built and a fraction of the cost of whole home installations. The only drawback I experienced is that the generator is relatively loud.

Review from westinghouse.com
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Jan 12, 2024
Leitbulb
5 out of 5 stars review

Provides peace of mind for rural life

This setup has provided my fam with a cost-effective way to ensure our water pump and heat stay on when the lines are down. my initial tests are quite satisfactory. We installed an outside connection through to an existing panel using an interlock configuration. The setup and startup was flawless, including the remote start/stop. This is very convenient, as I can startup from inside at my panel.

Review from westinghouse.com
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Oct 12, 2023
ATX_Daddy
5 out of 5 stars review

Great looking product

This WGen10500TFc looks amazing! Quality seems high and no issues with the condition of the product due to shipping. Super heavy so be ready with some equipment and/or a friend. Looking forward to starting it up as soon as I get it plumbed into our natural gas line.

Review from westinghouse.com
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Jun 23, 2024
Conlen7
5 out of 5 stars review

Great power source

Bought this a month ago to replace a generator I had supplying power to my shop. When I used the old generator I had to unplug something’s or turn off some lights in order not to overload the power. With this generator I have never had to do that. I have had all the lights on with a air compressor running as well as band saw and hand tools and the generator was never overloaded I now have plenty of power. I have used it on gasoline and propane without any problems. I cannot comment on natural gas as I do not have access to that.I would highly recommend this generator to anyone looking for a reliable power source for when the power is out or a power source for a work site.

Review from westinghouse.com
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Mar 27, 2024
Jeff2525
2 out of 5 stars review

Questionable Quality

I had very high hopes for this generator due to the high power output, tri-fuel, and low THD. The delivery was perfect, and it appears to be a very solid and well built generator. Started it up (using propane), and it does run and produce power, but it has an odd rattling sound from the engine that just doesn't sound right. Contacted Westinghouse support, and of course they want me to take it to a service center to have it looked at. So now I have to figure out a way to transport this 230 lbs beast to a service center that is about 1 hour away, and then figure out how to get it back home after they diagnose and hopefully fix the issue. Another small issue I noticed is that the 120V GFCI outlets are very difficult to plug into due to the tamper resistant shutters. it takes several minutes of pushing a plug in a different angles, and then you still have to force it in. Hopefully it turns out to be a great generator, but it's not off to a good start.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from eComm

Hi Jeff, thank you for your review, we are genuinely sorry to hear about your experience. I have forwarded your feedback to our quality control team to ensure that we are providing the best products we can. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right. Thank you, Zach - Westinghouse

Sep 1, 2024
Fly_n_j
5 out of 5 stars review

Perfect setup for my needs

I had a traditional gas generator that we used during the outages after Hurricane Beryl, and after spending too much time hunting for a working gas station, I decided to upgrade to Tri Fuel. The price and features of this are very good compared to other models, and low THD is perfect for the electronics I’ll need to power. I’m just finishing the break in period using propane and have had zero issues with operating it. Moving the box and assembling it initially is probably a 2 person job, but I managed it by myself with some wood blocks and creative leverage.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916